ChefOnline.co.uk Recensioni 

2231
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

L'azienda ha risposto

Valutata 1 stelle su 5

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Food was fantastic at very reasonable price. It was ready on time. Couldn't fault anything.We will definitely be back.

L'azienda ha risposto

Valutata 5 stelle su 5

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di ordini alimentari online
  2. Piattaforma di commercio online
  3. Servizio di asporto

Informazioni su ChefOnline.co.uk

Scritti dall'azienda

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

Order Online

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(2231)

236 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

What’s the point of taking orders when…

What’s the point of taking orders when the place is shut

11 marzo 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Scott,

Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Unfortunately, the restaurant did not inform us of their sudden closure, so we were unable to act in advance.

As an online ordering platform, we operate as a link between customers and restaurants. We have shared your feedback with the restaurant to review the matter and ensure their opening hours and order availability are updated to prevent similar issues.

We appreciate you taking the time to inform us.

Valutata 5 stelle su 5

The food was 3.5 to 4 (also came with 2…

The food was 3.5 to 4 (also came with 2 extra papadums/onions Etc.) so not bad on that front But ordering & delivery was superb - thus 5/5.

7 marzo 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear KTPC,

Thank you for your feedback! We’re glad you enjoyed the ordering and delivery experience and appreciated the extras with your meal.

We hope to continue providing you with 5/5 service next time!

Valutata 5 stelle su 5

A* Simple and easy to order

A* Simple and easy to order . Excellent service.

7 marzo 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Kirby and Lewis,

Thank you so much for your fantastic review! We’re delighted to hear you found our service simple, easy, and excellent.
We look forward to serving you again soon!

Valutata 4 stelle su 5

Food was really lovely

Food was really lovely, plenty and hot. However £1.15 for 1 poppadom. Bit cheeky won't order that again

6 marzo 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Mrs Ward,

Thank you for your kind feedback. We're glad to hear you enjoyed the food and that it arrived hot and plentiful.

Menu prices are set by the restaurant, as we operate as an online ordering platform. However, we will pass your feedback regarding the poppadom price to the restaurant.

Thank you for sharing your experience with us.

Valutata 5 stelle su 5

Never been let down yet.

Never been let down yet.

7 marzo 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Ginge,
Thank you for your continued support! We're really glad to hear that we’ve never let you down. We truly appreciate your trust and look forward to serving you again!

Valutata 2 stelle su 5

Not a good experience

We always use the New Curry Centre but we were very disappointed this time. Took 90 minutes for our order to be delivered. Called after 1 hour and was told it was on its way. Rang back 20 minutes later and it still wasn't ready- we had obviously been lied to. The Manager did apologise and refunded some money but it spoiled the evening and we ended up eating far too late.

28 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Julie,

Thank you for your feedback.

We’re very sorry to hear about the delay and the conflicting updates regarding your order. Waiting 90 minutes, especially after being advised it was on its way, is understandably frustrating.

As a food ordering platform, we act as a medium between customers and our partner restaurants. We understand the manager has apologised and issued a partial refund, and we have shared your comments with the restaurant to review their communication and service on this occasion.

Thank you for bringing this to our attention. Your feedback is valued and helps us address such matters with our partner restaurants.

Valutata 5 stelle su 5

all great thank you

28 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear John Gage,
Thank you for your kind feedback! We’re glad to hear everything was great. We look forward to serving you again soon.

Valutata 2 stelle su 5

The order didn’t turn up so after…

The order didn’t turn up so after waiting over an hour I called the restaurant and they clearly hadn’t seen my order, I got it nearly 2 hours after I ordered and it was luke warm

28 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Stacy,
We sincerely apologise for your experience. A delay of nearly two hours, along with the food arriving lukewarm, is understandably disappointing.

As a food ordering platform, we operate as an intermediary between customers and our restaurant partners. Your feedback has been shared with the restaurant so they can review why the order was not acknowledged promptly and take the necessary steps to prevent a recurrence.

Thank you again for bringing this matter to our attention.

Valutata 1 stelle su 5

I ordered online and was told it would…

I ordered online and was told it would be 10-20 minutes on the website. 20 minutes would have been 1945. The email then said it would be 2000. When I arrived at the restaurant I was told it would 2015. I eventually received my order at 2043.

The delay would not have been an issue had I not have been sat in the restaurant waiting to collect. I would prefer an honest and accurate estimation of the collection time. I’m furious!

28 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Dave,
We’re sorry to hear about the delay and the changing collection times you experienced. We understand how frustrating this must have been while waiting at the restaurant.

As a food ordering platform, we act as a medium between customers and our partner restaurants. Preparation times are provided by the restaurant, but we agree that accurate and honest estimates are essential.

We have passed your feedback directly to the restaurant to ensure they review their timing estimates and communication process, particularly for collection orders

Thankyou for bringing this to our attention

Valutata 5 stelle su 5
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Mike Ewers,
Thank you for your feedback! We’re glad to hear that you found the website fairly straightforward and easy to use. Our goal is to keep everything simple and user-friendly. We look forward to serving you again soon.

Valutata 2 stelle su 5

I have enjoyed food from this…

I have enjoyed food from this restaurant before. But on this occasion, it was cold on delivery, the onion bhajis were brittle, and the lamb in the bhuna was delivered in three, massive, leathery chunks. Not good. Not worth 30 quid. Sorry.

28 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Burned naan

Usually food is fine, this time both naans were burned and one was entirely inedible. As someone who can't have rice, this actually ruined my entire dinner. Chicken wasn't the best in the curries either but usually wouldn't make a fuss. For almost 35 quid for two meals it should be better quality

25 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Freyja,
Thank you for sharing your feedback with us. We're very sorry to hear about the quality of the naans and chicken during your recent order.

Please note that, as a food ordering platform, we act as a medium between customers and restaurants. While we do not manage restaurant operations directly, we have shared your concerns with the restaurant involved for immediate review.

We appreciate your understanding and are here if you need further assistance.

Valutata 5 stelle su 5

Absolutely delicious food

Absolutely delicious food. Wonderful attentive service. Thank you Rumel, Shuhag and Sumon for a great evening!

24 febbraio 2026
Non scritta su invito
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the delicious food and attentive service. We look forward to welcoming you back again soon!

Valutata 1 stelle su 5

Non existent customer service

I ordered a takeaway from my local Indian through Chef Online on Saturday 14 Feb 26. The delivery time was one hour so at the hour point I phoned the restaurant and they told me it was nearly ready and would be sent out in a few minutes. 30 mins later it had still not arrived so I phoned again and was told it was on route. 30 mins later and two more calls to the restaurant it had still not arrived so I called again to cancel the order and request a refund. The restaurant told me that the refund would be processed by Chef Online so I emailed them immediately to request a refund but got no response. I chased them again three days ago but no response. I have now been on hold on their customer support line for 30 mins. I suspect no one is going to answer. I won’t be using Chef Online again. Their customer service is rubbish

14 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely cracking food at a really…

Absolutely cracking food at a really great price I would go there time after time

21 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Toby,
Thank you for the fantastic review! We’re thrilled you enjoyed the food and great value. It means a lot to know you’d happily come back time after time — we can’t wait to welcome you again soon!

Valutata 5 stelle su 5

Authentic curry

Beautiful curry as always from Little India

21 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Fred,
Thank you for your lovely feedback! We’re so pleased you enjoyed another beautiful curry from Little India. We look forward to serving you again very soon!

Valutata 3 stelle su 5

Kept having to go back to the main menu…

Kept having to go back to the main menu after checking the order list, would be better to have the option to go back to ordering more food

23 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Paul Howarth,

Thank you for your feedback.

We’re sorry to hear that navigating between your order list and the main menu was inconvenient. We understand how this can disrupt the ordering process.

As a food ordering platform, we act as a medium between customers and restaurants, but your experience on our system is important to us.

Your feedback has been shared with our technical team for review.

We appreciate you raising this with us.

Valutata 2 stelle su 5

Inaccurate delivery times

Inaccurate delivery times

22 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Vicky,

Thank you for taking the time to share your feedback. After reviewing your order, we can confirm that the estimated delivery time shown in our system was 45 minutes, and this is correctly recorded in our system.

As a food ordering platform, we act as a medium between customers and restaurants. If you were shown a different delivery estimate, please email a screenshot or further details to support@chefonline.co.uk so we can investigate further.

Valutata 5 stelle su 5

Food is always lovely from Jaipur…

Food is always lovely from Jaipur Express.

19 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Lorna,
Thank you for your wonderful feedback. We’re delighted to hear that you always enjoy the food from Jaipur Express. Your continued support means a lot to us, and we look forward to serving you again soon.

Valutata 5 stelle su 5

The only place to order Indian from in Bexhill…

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Knocks the socks off of every other Indian in Bexhill!

20 febbraio 2026
Logo di ChefOnline.co.uk

Risposta di ChefOnline.co.uk

Dear Customer,
Thank you for your wonderful review and for your loyalty over the past 10 years! We’re delighted to hear you enjoy our easy ordering, hot deliveries, and delicious food. Your support means a lot to us.

We look forward to serving you again soon.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più