Cheaper Online Recensioni 

Ordered a wheelbarrow via B&Q. Arrived quickly but unfortunately the main part was damaged. Contacted the customer service team and Sandra organised a replacement straight away. It arrived within a couple of days. A big thank you to Sandra for all her help and for resolving the issue.

After receiving our order of garden furniture we discovered the table legs were missing. We contacted the customer service staff who were extremely helpful & courteous in their communications to us (especially Sandra). They went above & beyond to source our 'legs'! Would highly recommend and have used since and will again in the future. Many, many thanks for everything 😊👍

There was a very slight hitch with the item, but the customer service was incredible, sent me a new part very quickly. Responded really quickly and courteously to my messages. I would definitely buy from this company again and would highly recommend.

I have received excellent service. The garden bench I received was faulty but after contacting them, nothing was too much trouble and the faulty part was replaced with efficiency. Will definitely shop there again

Excellent and prompt customer service with super speedy delivery and updates throughout the process. Cannot recommend this company highly enough! I was able to find exactly what I was looking for very quickly and received my item in less than 48 hours with free shipping!

I bought a led xmas tree off cheaperonline unfortunately the tree was faulty and I had to send it back ,I received a full refund plus the cost of the postage .I also bought a xmas tree skirt which Hermes failed to deliver , I contacted cheaperonline via email ,Emily sent a return email and arranged for the item to be dropped off at my house by a staff member .I have previously bought off this company and had no problem whatsoever and will do so again .Well done cheaper online.

Genuine review.

Purchased via eBay 3 Wise Men rope light set. Hermes had lost the package, called up their office and spoke with a lovely lady called Sandra who promptly arranged and replacement which has just arrived as promised. Unboxed and tested, working and look lovely. Will purchase again.

This company is absolutely second to none in customer service, I ordered an item that was held up at Yodel for over a week. I cannot stress how helpful they were in resolving my issue, literally responded to my messages within minutes, so thrilled with the item too, my lovely white wicker Xmas tree skirt, which was the best price I found. Would recommend to friends , family and indeed anyone. Thank you so very much , so refreshing to have this level of service.

Very good customer care, good communication, responded very quickly in answer to my request, would highly recommend and would happily buy from them again.

Sandra, Emily & Alison your great ladies, very helpful and I will be buying again from your company again
Stay Safe Girls x

Fantastic customer service from this company, will be buying from them again

Ordered with priority delivery, dispatch was on time but delivery was late (fault of Royal Mail) - response from firm was very quick and professional.
Very happy with resolution and will definitely use this firm again.

This is a fraud company as I lost money in ordering a chair. No response once money is remitted.
Public may please refrain from sch companies.

Speedy delivery with excellent aftersales service. I would recommend this company to anyone. friendly staff and prompt dispatch of goods.

DO NOT BUY FROM THIS COMPANY MUSTBE FAKE REVIEWS
I bought a table from them through onbuy.com arrived damaged wood on top of the leg cracked and split and wood breaking away varnish still sticky and still is ts inferior workmanship it's obviously been put on when wood was wet it will never dry bits still white wood nit varnished told by onbuy.com have to take replacement. I refused wanted refund. Told I would have to pay for return which would be the same as the table cost . It's a breach of consumer rights citizen advice said damaged goods have to be uplifted at SELLERS COST !!! I'm contacting my bank tomorrow to ask them to get my refund if not I'm going to the sheriff court to take out a small claims action plus costs DO NOT BUY MUST BE FAKE REVIEWS

Had ordered a garden table and was delivered with the glass broken. Contacted the dealer via email about the product. Got reply to the emails very quick. They replaced the entire unit with a new one. Great service. Happy with them.

I was well impressed with Cheaper on Line. Originally they helped me with a supply problem which was corrected, this made me look at them when I required another item they sold.
I was very pleased when I received an email thanking me for coming back to them with another order - excellent customer service!!!

Totally recommend!
The whole experience was superb, fantastic website, easy to navigate, friendly follow up email to confirm receipt of order & goods were delivered promptly. Extremely happy with our zero gravity chairs, superb quality. Will 100% be ordering again in the future from them.

Awful Company - will not pay return postage for damaged or faulty goods. Do not use under any circumstances no matter how cheap an item seems. They seem very well practised at avoiding their responsibilities as a seller so please steer clear.

I bought some sun loungers from this company and because of lockdown, did not check them when they arrived last September 2020. I finally decided to use them and saw that one of the arms were damaged. I wrote to the company and although the loungers were out of warranty they send me a new arm to replace the damaged one at no extra cost. This was an act of kindness by this company and I would not hesitate to use them again. Great service.