Chancellors - Summertown Recensioni 

402
TrustScore 4.5 su 5

4,7

255 Banbury Road, OX2 7HN Oxford, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've found my experience with Chancellors extremely satisfying. They've been very responsive and have kept me up to date every step of the way. They were very polite and professional and were hap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Chancellors has been incredibly helpful every step of the way. No matter the issue or question, they’re always quick to respond and go out of their way to assist. Truly reliable and easy... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Chris is a fantastic estate agent. As a first time buyer are nerves were all over the place but having someone able to guide and recommend is invaluable. He was always available to talk through and is... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our experience with Katie Palmer at Chancellors Summertown has been great. We're based overseas and needed to find a rental in Oxford for later this year. Katie's been happy to show my parents around... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Agenzia immobiliare

Scritti dall'azienda

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

Scritti dall'azienda

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

402 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(402)

1564 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Katie Palmer from Chancellors was really helpful, making the process easy and smooth. The overall experience is really great!

4 ottobre 2022
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Risposta di Chancellors - Summertown

Hi Mikhall, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

The whole team are proactive

The whole team are proactive, communicate regularly, act with pace, and follow through on all the details. I’ve used them for a number of years. Thanks to Adam and Lauren who were key contacts through the process.

30 settembre 2022
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Risposta di Chancellors - Summertown

Hi Miss Ackland, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Adam has been a great help in keeping…

Adam has been a great help in keeping me informed of property options that meet my requirements. I am working on an agreement and he has been in contact regular thru the process to make it as smooth as possible. I hope to come to end of job soon with an agreed let. Thank you Adam

29 settembre 2022
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Risposta di Chancellors - Summertown

Hi Heather, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Katie is the most responsible and…

Katie is the most responsible and efficient consultant I have ever seen!

5 settembre 2022
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Risposta di Chancellors - Summertown

Hi Jacky, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5
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Risposta di Chancellors - Summertown

Hi Ms Yung, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

A very professional real estate agent

A very professional real estate agent。
Ms. Katie Palmer gave me a lot of professional advice very conscientiously and has the ability to execute! Very good experience! Highly recommended!

12 settembre 2022
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Risposta di Chancellors - Summertown

Thank you for leaving us this great review customer, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

Valutata 5 stelle su 5

A Great Experience

Chancellors helped us find the perfect property to rent in just a couple of days. Many thanks for Katie's assistance, prompt response and patience.

3 settembre 2022
Valutata 1 stelle su 5

In serious need of improvement

I don’t usually like to leave bad reviews but here I think I it’s valid. Avoid this agency if you can, the incompetence is really shocking and so disappointing (I speak as a tenant, but this advice goes to prospective landlords too).

The staff themselves are really nice friendly people, but I think the issue is a lack of communication between offices/staff teams regarding the important details of a tenancy, leading to an absolute stressful mess for the customer (landlord and tenant alike).

In the week coming up to our move-in date, we found out that us and our landlord were given completely conflicting information from multiple staff members regarding our contract from the very beginning. This lead to the landlord having to contact us directly to cut through the misinformation from Chancellors.

Chancellors staff didn’t bother to cross-check that both parties to the contract were on the same page in terms of really important details, such as having guarantors, rent instalment amounts etc. They made a straightforward process incredibly stressful and we felt like absolute fools for giving them our custom.

If you can’t avoid using Chancellors, make sure to get EVERYTHING in writing from them, and make sure you give yourself plenty of time before you need to move/make sure you have backup options, as this agency is so unreliable during the letting process.

28 agosto 2022
Non scritta su invito
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Risposta di Chancellors - Summertown

Hi Erin, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

Valutata 5 stelle su 5

I’ve dealt with many letting agencies…

I’ve dealt with many letting agencies ever since I’ve moved to the UK. Many of which were fine, however, Chancellor’s Summer town was different. I really liked how the letting agent helped us find our best match easily and smoothly. Special thanks to our agent Ms. Katie Plamer!

22 agosto 2022
Valutata 5 stelle su 5

Efficient and kind

The Summertown Chancellor team is amazing. Katie was patient and kind, helped me on this journey, I am very pleased and grateful.
I recommend

26 agosto 2022
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Risposta di Chancellors - Summertown

Hi Guedes, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Katie was very friendly and helpful…

Katie was very friendly and helpful while organising our new flat.

16 agosto 2022
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Risposta di Chancellors - Summertown

Hi Alex, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Nice And patient.

9 agosto 2022
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Risposta di Chancellors - Summertown

Hi Mr Chen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Katie Palmer is the go to Agent

Katie Palmer has been very patient answering our numerous questions relentlessly and efficiently. Due to her unquestionable experience she is communicating and delivering while staying aware and present throughout.
We are still in the process, yet I am confident that the matter is in safe hands with Katie being in charge.

9 agosto 2022
Non scritta su invito
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Risposta di Chancellors - Summertown

Hi Bozena, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Efficient and helpful

Efficient and helpful. Katie kept me up to date with progression and answered all questions I had.

9 agosto 2022
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Risposta di Chancellors - Summertown

Hi Urban, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Fantastic Service

Katie was so helpful, easy to communicate with, and helped me secure a letting agreement lightning fast. I really appreciate her help.

5 agosto 2022
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Risposta di Chancellors - Summertown

Hi Mr Deng, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Thank you Katie Palmer!

Katie Palmer was really helpful in our search for a new property in the area. Renting only for 7 months turned out to be a challenge but she helped us find a nice property in a timely manner. Her service was excellent. Much better than other companies.

22 luglio 2022
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Risposta di Chancellors - Summertown

Thank you Mr Akiyoshi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

Valutata 5 stelle su 5

Katie from Chancellors is not just…

Katie from Chancellors is not just super friendly and helpful she is honest and kind . Huge thank you for your help and support! Keep it up!

22 luglio 2022
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Risposta di Chancellors - Summertown

Hi Mrs Ghib-Raine, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

Valutata 5 stelle su 5

Katie Palmer

Katie Palmer has proven to be a very effective agent in her dealings with my wife and me in our search for a rental property in the Summertown area. We have found Katie to be highly professional, well organised, and very responsive. Katie responds to communications - whether by phone or email - in a quick and thorough manner. She exudes a calmness in her no-nonsense approach to property dealings, which has provided us with a great deal of confidence in her. We very much hope to continue to deal with Katie once we successfully secure a rental property in Summertown.

10 luglio 2022
Valutata 4 stelle su 5

9 Dorchester Court

We got a professional service from your lettings manager (Adam McBrien MARLA) to allow us renting a house for our family.

We will contact your agent again if we need to rent or buy a house.

6 luglio 2022

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