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Scopri cosa dicono le persone

Valutata 1 stelle su 5

No stars! Chasing a debt that doesn't exist!!Wasting more of the governments money?? How about HMRC answer the phone and check their bank before they send things to debt collectors. These agencies don... Leggi di più

Valutata 1 stelle su 5

Got a text message saying the council has brought a parking ticket against my name, i visited the area 2-3 months ago. i never have had a letter or any notification so i called the council who have no... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This company are scammers but look quite genuine. I had a text which said they were instructed to collect a debt on behalf of my Local Authority parking department. The amount wasn’t a large sum and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Premium number had me on hold abit too long for my liking and the case numbers werent working . Finally got hold of someone a advisor called Ethen who was friendly helpful and gave a toss about more t... Leggi di più

1,9

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TrustScore 2 su 5

185 recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 10% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

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1,9

Tutte le recensioni

(185)

37 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I don't even owe them anything.

Vodafone almost sold my debt to this awful company, paid it all off in time but they still think its acceptable to be hounding me 3 times a day and then stick me on hold when I answer. I don't even owe them anything. Heinous and disgusting people.

21 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

This shambles of a company got £300…

This shambles of a company got £300 pounds from my savings account just directed it into their own account when i was doing a transfer from my joint savings account to my current account.Turns out its Vodaphone but the strange thing is I have never been with Vodaphone. Now i get a letter asking me to call CCS as i am due to a refund and yes as you already know there is no way that you can get to talk to anybody.how are they allowed to carry on Doing this to people is beyond me

15 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Awful company!

Awful company!! I’ve been paying them £5 a month for the last four months and heard nothing from them so I thought they were happy with the payment I went to pay them the 5th payment this morning and now my account doesn’t exist??? Either they want the debt paid off or they don’t?? Tried phoning them waited for 20 minutes then the phone cut off!! I will wait now till they contact me as how the hell are you supposed to pay it if your account now doesn’t exist?

11 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Ignore

If I was trying to get money I wouldn’t bother with these guys. All they do is send letters and texts. A bit annoying but no threats so easily ignored.

8 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

Only gave a 1 star as it doesn't have zero or minus

Only gave a 1 star as it doesn't have the option for zero or minus. Absolute shocking service. I use the word service extremely loosely as there actually isn't any. You can never get through to anyone ever on the phone. You wait in a queue for over half an hour and then they cut you off. You then try the call back service and you guessed it, no one ever calls you back. You email them and say its urgent and yes yet again no response from them ever. They owe me money after there cock up and it looks like I'll never get it back. Literally the worst people I have ever had the misfortune of having to deal with. Again I say that but I never dealt with anyone ever as they are complete crap. How this company is allowed to trade and behave in this way is beyond me. Shame on anyone who uses these people as they are horrendous and make any company like Vodafone look terrible. They should be closed down. Absolutely shocking. Grrrr

25 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Despicable company

I don't even know how to describe this company but they certainly don't deserve a star. They deserve minus 10.

I didn't owe any money to anyone as More Than Insurance had made a mistake. This was notified to them ELEVEN times, including three times from More Than themselves.

They hounded me day and night with texts and phone calls, despite More Than attempting to call them off. They caused immense distress as I was in the process of losing a parent.

In the end, More Than were despairing that they couldn't make CCS stop the harassment and gave me a compensation payout. Followed by another one.

If these guys get their claws onto you, best advice is to totally ignore them and deal directly with the company you owe the money to. That way they don't make any commission. Really despicable company.

15 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Con Artists

I am a landlord of a couple of properties and they are chasing me for £1587 owed by an ex tenant.
Somehow they have found my name and home address and are now sending me bills for her debt.
They probably get the odd sucker to pay some money but how they make their money is by getting angry people to wait on a premium priced phone line to speak to someone who will never answer. I waited twenty minutes in an "eight minute" queue and nobody came.
The best advice is really to throw any of their correspondence in the bin and to not distress yourself.

13 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Crap company run by monkeys chasin me…

Crap company run by monkeys chasin me for money that was paid off more than 6 months ago. I have all my payment transactions. If you get any letters from these mugs do yourself a favour and lob them straight in the bin. Please do not be scared of these pussyholes

9 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

These filthy pedos keep…

These filthy pedos keep harrasing me about a motorbike that has been sorn since i have not been riding it keep recieving fines from them and if it continues im gonna find the owner of this company and personaly pound there face off

4 febbraio 2022
Non scritta su invito
Valutata 1 stelle su 5

Data Protection Subject Access Request

Having only dealt with this shambles of a company following a collection notice letter apparently acting upon behalf of Vodafone, and getting nowhere, I would urge all other unfortunate people to request a Data Protection Subject Access Request to understand exactly what data they hold on you and who they are likely to pass it on to. As I personally have never agreed to any data policies with this company and yet they seem to have personal details of mine. I urge you all to do the same

4 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Spoke to an agent called Stephan today

Spoke to an agent called Stephan today, can i say how polite and caring he was towards me, treating customer fairly was well presented and he helped me alot. Better than VODAFONE! but seriously if you are reading this thank you, you have reassured alot.

25 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

There is no way to contact them - will be reported to Ombudsman

I had "unpaid" bill from Vodafone that I didn't even know about and CCS Collect contacted me so I paid them.
At the end I reported Vodafone to Ombudsman for unfair bill and got that cleared with apology.
CCS Collect is not interested to pay my money back, there is no way to send them email or speak to them so I'm going to report them to Ombudsman.
Looks like it's the only way to contact them and get my money back

31 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

CCS fail to respond to letter

I wrote to CCS collect because they contacted me about a sum claimed from my company that is the result of a computer arror. The amount is small and sum is acknowledged as being in dispute and awaiting investigation.
CCS collect appeared out of nowhere and wrote asking me to pay. I wrote then to them and included all the information I had. They haven't written back and are now sending me text messages.
It looks like they are trying to intimidate me and are not interesting in investing the time it takes to read and respond to a simple letter. Shameful.

13 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Don't trust CCS...

I was asked to pass over my bank account details while setting up a payment plan the first time I dealt with CCS. The payments never went through on the arranged date, upon calling back there was evidence I had made a call to them but no payment plan was arranged. I've since received numerous letters requesting money for my "vodafone account". My vodafone account is fully paid up and I have a Direct debit with vodafone instead. Phoning CCS will tell you they're too busy for your call and they'll ring you back, which they don't. I'm 90% certain they're using their position as a collection agency to take extra money from people who have legitimate debts passed to them. Even with the newest letter the balances are over what they should be. If they don't pick up my calls and won't recognise my payment reference, why should I pay this amount if I'm paying vodafone already?

13 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Shambles, amazed HMRC tolerate such poor service.

Static on line and when inputting reference code it repeatedly says not recognised. Chosing option to speak to someone loops you back to inputting your reference number.
No response to email.
Original letter looks amateurish thrown together so want to speak to them but can't.
HMRC I have your money but want to do due diligence on ccs before I pay but can't as they are effectively uncontactable. Is this really the standard you are happy with from your contractors?
If only zero stars was an option

10 dicembre 2021
Non scritta su invito

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