Carnoisseur Recensioni 

913
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Both pre & post my Road Hero order support was in one word, Excellent. The item was ordered late on Wednesday & delivered early on the Friday - wonderful. The spare wheel kit was as described an... Leggi di più

Valutata 5 stelle su 5

Phone actually got answered and a delightful person ( Neville I believe he said ) answered all the points I was unclear about with concise explanations - Clearly knew what he was talking about, n... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything Perfect from First Phone Call to Swift Next Day Delivery. Professional, Knowledgeable, Friendly, Helpful Staff. Product Delivered On Time as Promised. Would happily give this company 10 sta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a Road Hero Spare Wheel Kit from Carnoisseur on Sunday evening, it arrived on Tuesday afternoon. I test fitted the spare wheel and it fitted perfectly, the very comprehensive contents of... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per auto
  2. Autofficina
  3. Negozio di autoricambi
  4. Negozio di ricambi per auto da corsa
  5. Negozio di accessori per camion
  6. Negozio di ruote

Scritti dall'azienda

The UK's leading alloy wheel and performance parts specialist. We offer a huge range of products to enhance your vehicle. Est. 1979.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

913 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(913)

190 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What a lovely company to deal with

What a lovely company to deal with, they dealt with my many questions patiently as I was nervous that the tyre would not be compatible. I was re assured and am very happy with the product. The extras are very well thought out to provide everything you might need to successfully fit the spare wheel in an emergency all packed into smart zipped covers. Delivered as promised

22 aprile 2026
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Risposta di Carnoisseur

Thanks Julia. Great to hear you were pleased with everything.

Valutata 5 stelle su 5

Outstanding service from Carnoisseur.

Outstanding service from Carnoisseur.

We recently ordered a set of lowering springs for one of our customer's vehicles. Unfortunately, the original parcel was lost by DPD, which could have caused significant delays to the project.

The team at Carnoisseur, particularly Sharon, were absolutely brilliant throughout. Communication was excellent, they took ownership of the issue immediately, and arranged a replacement kit without hesitation.

Their proactive approach and exceptional customer service meant we were able to complete our customer's car on time, and most importantly, keep our customer happy.

A pleasure to deal with and a company that genuinely cares about its customers. Highly recommended and very much appreciated.

Thank you again from all of us at Pristine Classic Cars.

2 giugno 2026
Non scritta su invito
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Risposta di Carnoisseur

Many thanks for taking the time to leave such a detailed review, we really appreciate it. I am glad we were able to sort the issue out quickly and we will be sure to pass your comments on to Sharon.

Valutata 5 stelle su 5

GT 86 Space saver

Kit arrived on time, well packaged with everything in near boot bag. Confess I have yet to try the wheel on the car but previous purchase for my MX 5 was perfect fit

18 maggio 2026
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Risposta di Carnoisseur

Many thanks

Valutata 5 stelle su 5

Helpful support and quick delivery

I needed a spare wheel for my new Suzuki Swift and wasn't sure which one, so I messaged on the Sunday expecting an answer sometime the following week. By 7:30am the next day (i.e. Monday) I had the answer with the solution. I ordered it and it arrived on the Tuesday. Brilliant speedy service and super helpful support, can certainly recommend.

11 maggio 2026
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Risposta di Carnoisseur

Thanks Philip, glad to hear you were pleased with everything.

Valutata 5 stelle su 5

First class customer service from start…

First class customer service from start to finish. Item (Road Hero space saving spare wheel kit) arrived on time. However, there was an issue with the main wheel bag (zip was broken). I informed customer services and they dispatched a replacement immediately. Highly recommended retailer.

7 maggio 2026
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Risposta di Carnoisseur

Many thanks for taking the time to leave us a review. Much appreciated!

Valutata 5 stelle su 5

Responded quickly to emails.

Responded quickly to DHL making a mess of delivery and got a replacement out very promptly. Commendably fast to respond to emails.

5 maggio 2026
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Risposta di Carnoisseur

Thanks Archibald. I'm glad we were able to sort out the issues with the courier.

Valutata 5 stelle su 5

Great service

Great service. Arrived earlier that expected. Well packed and some great extras. Following my email and subsequent phone call, I actually spoke with owner. He explained delivery procedure and checked my order. DPD left on my doorstep in the Saturday (ordered Thursday) thank you

1 maggio 2026
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Risposta di Carnoisseur

Many thanks for your review

Valutata 5 stelle su 5

Everything was easy

Everything was easy. Fast, tracked delivery. Couldn't ask for more.

27 aprile 2026
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Risposta di Carnoisseur

Many thanks for your review

Valutata 5 stelle su 5

Excellent kit

Excellent kit, efficiently delivered. Very pleased with the service. Would recommend.

21 aprile 2026
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Risposta di Carnoisseur

Thanks for taking the time to leave us a review. It is very much appreciated.

Valutata 5 stelle su 5

Great!

Great product at a great price especially with the free kit - excellent!

21 aprile 2026
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Risposta di Carnoisseur

Thanks Garry

Valutata 5 stelle su 5

Koni dampers with H&R springs

Ordered a set of Koni dampers with H&R springs (-30mm drop). Firstly, ordered I. The afternoon and they arrived the next morning. Each damper and each spring individually wrapped in bubble wrap before being boxed up.

Now this is where I made a mistake, due to the unique build I have on my car, the front dampers needed to be for a Mk4 R32/ MK1 Cupra R/ Mk1 TT due to needing the ARB mounts on the dampers, which I hadn't realised.

Having found this out when coming to have these fitted I contacted Carnoissar to discuss options. Keeping them updated with what I was looking for (with the updates information). Unfortunately there wasn't an option for me to get the front dampers/ springs that where in my price range and that matched the rears I already had.

I ensure that I took photos of the shocks I had to show the condition of them, keeping them in the loop every step of the way. I must thank Patrick for his help exploring options for me and then arranging for a return of my order. This is was able to drop off myself at the dedication Koni supplier and within 24hrs a full refund was completed.
No hesitation with ordering from them again, or recommend them.

15 aprile 2026
Non scritta su invito
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Risposta di Carnoisseur

Hi Rich, many thanks for taking the time to leave us this review. I'm glad to hear we were able to resolve the issue. Hope to deal with you again in the future.

Valutata 5 stelle su 5

Great experience from Carnoisseur

Great experience from Carnoisseur. Called about getting a space saver wheel for my Renault and the guy I spoke to was very helpful and took my order over the phone and a couple of days later the space saver kit arrived. What more can you ask for!!!!

4 maggio 2026
Non scritta su invito
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Risposta di Carnoisseur

Thanks Tony

Valutata 1 stelle su 5

Poor delivery process.

If you want to wait in to sign for a delivery then go ahead. A low cost item and unless I’m there to sign it’s taken away and not delivered. Could be left in a safe place and I’d be happy to sign a disclaimer. Instead I have to sit in waiting by the door. You have been warned. It’s very annoying indeed.

2 maggio 2026
Non scritta su invito
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Risposta di Carnoisseur

Hi Nick, thanks for taking the time to leave us a review. I can see that your order has now been delivered. We use several different couriers, the reason being that we offer a large variety of different products and some couriers are better setup for larger parcels such as the Rearguard you ordered. Different couriers have different policies and offer different options. Unfortunately they don't all offer the option to leave the parcel in a safe place. In our experience, given the choice, most customers prefer a signed-for delivery to avoid their order going missing, but I do appreciate that it can be very frustrating if you miss a parcel because a signature is needed. Anyway, your comments are noted and we value your feedback. Thanks again for your order.

Valutata 5 stelle su 5

Ordered some new mats for 1987 Porsche…

Ordered some new mats for 1987 Porsche Carrera, arrived in a couple of days, great delivery service, mats were not quite right, Patric is a fantastic chap to deal with, just WhatsApp him with my issue, asked me to mark where needs altering, sent them back, factory altered to my requirements and returned within days, fantastic service highly recommend

22 aprile 2026
Non scritta su invito
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Risposta di Carnoisseur

Thanks for the review Richard. Glad we were able to get everything sorted out for you.

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