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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Customer since April 2022 I've placed just over 1200 orders for gift cards from different retailers here. The discounts are brilliant, and the customer service has been exceptional. Yes I get it, i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Used Cardyard for just over a year. Spent about £300 on vouchers, £60 (20%) of which were refunded due to bad actors selling used cards. Support is very active and on it with these issues, as long as... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This morning, I uploaded 3 Xbox gift cards for son with a value of £25 each on them. I scratched the panel off and uploaded them. I received an email a few minutes later to say they had no balance... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Received an email about reviewing Cardyard, and to my surprise I have not actually reviewed it! I sold my first giftcard through Cardyard 28th June 2024, and since then ive sold over 200 giftcard... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Piattaforma di commercio online

Scritti dall'azienda

If you have a gift card you don't want, we'll buy it off you for cash. If you shop at a national retailer, you can save money by purchasing a discounted gift card from Cardyard - it's like free money.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(239)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very smooth process to sell

Just received cash payment into bank account for selling 5 iTunes gift cards; very smooth operation - kept updated with sale progress, good updates and contact from Cardyard - recommend

27 settembre 2020
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Thankyou for this lovely review Colin
It is awesome to hear that you find our operation very smooth and our customer support informative
Your reccomendation means a lot to the team
Thankyou for using Cardyard and we hope to see you back soon :)
Katie

Valutata 3 stelle su 5

I successfully sold an amazon gift card…

I successfully sold an amazon gift card on june 2020 without issues. I am trying to sell a new gift card from august, but the service is suspended. To solve this issue, I changed the mobile number(I acivted a new one), as asked by the helpdesk. I am blocked until now.

UPDATE 22/09/2020: The account has been re-activated.

19 settembre 2020
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Risposta di Cardyard

Hi there Nicola,
Could you please email us at e@cardyard.co.uk with the order number of the card you are having the issue with? We will be more than happy to help you with this issue
Kind regards
Katie

Valutata 5 stelle su 5

No complaints, used it a few times.

I have used Cardyard a few times to buy some gift cards and have great experience without any problems. If you keep your eyes out and check often I am sure you will find a gift card you need and can save on, definitely worth looking.

17 settembre 2020
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Risposta di Cardyard

Hi Denis, thanks for leaving a review. I'm pleased to hear you've had a great experience with Cardyard and have saved money on your purchases by using our cards.

Valutata 4 stelle su 5

Cannot Fault the Service Received

Bought a card in April but did not use it until August. At which point the transaction could not be completed because the card was not valid. I contacted them and was in communication with Lea. She investigated with the Retailer and subsequently reissued me with a new card. I cannot really fault the service as they remedied the problem when it was presented to them. I have only marked down because if the inconvenience caused. Will definitely use again but will check the validity as soon as I receive it.

30 agosto 2020
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Risposta di Cardyard

Hi Mary, thanks for leaving a review. Sometimes cards do have problems but I'm glad to hear Lea got the issue re-solved with giving you a new card.

Valutata 5 stelle su 5

excellent company to deal with sold 2…

excellent company to deal with sold 2 argos vouchers and paid with no problem after 2 weeks will be using these guys again highly reccomend

17 agosto 2020
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Risposta di Cardyard

Hi Frances, thank you for leaving a review. We look forward to working with you in the future.

Valutata 5 stelle su 5

What a professional organization this…

What a professional organization this is. Diane went over and above in getting my birthday greeting out. First she helped me fill out the form, then she made it happen faster than I thought possible, after my giving her the wrong address! The birthday sign was the perfect gift to my grandson. I would do it all again in a flash.

2 agosto 2020
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Valutata 5 stelle su 5

Brilliant site

Brilliant site, offer gift cards are amazing, good trick to save extra money by buying gift cards from cardyards

2 agosto 2020
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Risposta di Cardyard

Hi Muhammad, thank you for taking the time to leave a review. We look forward to speaking with you soon.

Valutata 1 stelle su 5

Joke Website

Joke Website

After completing my 1st purchase 10 minutes later received this email as follows

Thank you for purchasing e-codes from Cardyard. In order to process your purchase we just need a bit more information. Could you please send a photo of your drivers licence or a photo of your passport and utility bill (not needed if driving licence is sent). Please send to email address support@

No thank you so cancelled the order myself now been told have to wait 2 weeks for funds to be returned absolute joke . Don’t recommend UNLESS you’re happy to share what they are asking wonder why harvesting people driving licences / Passport pictures / utility bills this is main cause of IDENTITY THEFT .

30 luglio 2020
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10 Mar 21
We've now received proof this review was not left by poor Robert Parkinson, but by a persistent fraudster who had stolen Robert's identity and credit cards. The fraudster was motivated to leave this fake review by resentment having been thwarted in his attempt to make a purchase on our website. Fraudsters use Trustpilot to try and create doubt and influence people that run ecommerce website, as a platform for bragging to each other, and to satisfy their desire to spread misery. You can see coercive behaviour; blaming us for exactly what he has done: identity theft. Claiming its main cause is ecommerce websites asking for ID, when he knows quite well the biggest cause is data breaches by easily guessable passwords and corrupt data centre employees taking bungs. Here at Cardyard, we store no sensitive data online.
For more comprehensive reviews of our service we recommend reviews.co.uk
30 July 20
Hi Robert - we don't take funds until the cards have been dispatched, so we didn't take payment from you. The delay in receiving a refund is purely down to your bank. We sell money online, and anti-fraud is our number 1 priority. This means we occasionally need proof that a buyer is the verified holder of the credit card used to make the purchase. You chose not to provide this proof so you are free to cancel your order and walk away, which is exactly what you did. You are wrong to assume we are harvesting identify for nefarious purposes and we are registered and are fully compliant with the Information Commissioners Office and GDPR.

Valutata 5 stelle su 5

Excellent!!!

Excellent!!!
Selling since 1 month and had all my payments through PayPal wihtout any fees to pay from PayPal.

I sold already 12 egift cards from different providers and they all paid them within 2 weeks!

They have soooo many different providers for me to sell gift cards!!

Also, the chat is perfect and they reply ASAP.

Thanks a lot CARDYARD! NUMBER 1!

9 luglio 2020
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Risposta di Cardyard

Hi Laurent, thanks for taking the time to leave a fantastic review. We look forward to working with you more.

Valutata 5 stelle su 5

I’m so pleased I found CardYard

I’m so pleased I found CardYard. I had made the mistake of buying App Store / ITunes gift cards instead of Apple gift cards and could not get a refund. Selling my cards on CardYard was so easy! I was dubious at first so did each card individually over a few weeks but it all went very smoothly and I had no reason to worry in the end. I’m so relieved I was able to recoup some of my money by selling them on their website. Will definitely use again if ever needed and happy to recommend them to others.

20 giugno 2020
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Risposta di Cardyard

Thank you very much for your review Aimee. How Apple can come up with two independent payment products and call them App Store and Apple Store is beyond me. I'm very pleased you were able to free up cash from one Apple product and use it the way you want. As we say, take back control! Best wishes. Mike

Valutata 5 stelle su 5

Perfect from start to finish

Perfect from start to finish, couldn't recommend more. Great service from Mike in particular.

Will definitely use again.

26 maggio 2020
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Risposta di Cardyard

Thanks for selling your card to us and I'm very pleased you were satisfied with our service. Also, thank you for leaving a review and your kind words, I really appreciate it. I hope to see you back on Cardyard soon.
Best wishes, Mike

Valutata 5 stelle su 5

“FANTASTIC SERVICE,GREAT WAY OF SELLING GIFT VOUCHERS

“Hi, firstly before I start and for purposes related to my review, I want to say neither I or any of my family or friends are affiliated or related to anyone connected with Cardyard.

I was lucky enough to win £5000 worth of John Lewis vouchers, now much as I like John Lewis I wanted to sell them as I needed to get some cash.

I was very dubious about selling the vouchers as the value was so high but after speaking to the wonderfully friendly Lea who talked me through the selling process I decided to go ahead and sell my vouchers to Cardyard,

I was offered a very reasonable rate for my vouchers but was still a little worried that I had to send my e-vouchers to them with all the codes, but was assured by Lea that they needed them to verify them, so they could put them onsale.

I did have to send over a copy of my photo I.D and billing address for security purposes which was not a problem.

Lea explained that as soon as the vouchers were sold it would take 14 days before I was paid as they had to go into a quarantine period so the buyers could check that the vouchers were ok.

My vouchers sold on the same day that they were put on sale and Lea sent me an email to say so and also to give me a date the money would be paid into my account.

They even sent me an email 3 days before my due pay date to say what time the money would be paid into my account.

I received my money on the stated date.

I can not express how easy this whole process was and how friendly Lea was and as you can see I was delighted with the service.

I can not recommend this company highly enough they were just fabulous and I would definitely use them again to sell any other vouchers I have without any worries,

So well done to you all for a great service and to anyone who may be worried about selling their vouchers if the experience you receive is as good as I got you should have a hassel free time..

ps, sorry for waffling on but I needed to say all that as the value of my gift cards was so high !

Thank you

Lee x”

13 maggio 2020
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Risposta di Cardyard

Hi Lee, thank you for taking the time to leave such a fantastic review. I'm pleased hear that you got cash for your unwanted vouchers with Cardyard. I will be sure to pass on your kind words to Lea, I know she will enjoy reading them. I can understand why you would feel dubious especially for such a high amount of money but I'm happy that Lea was able to help you feel re-assured to use our service. We hope you use Cardyard again in the future. Thanks - Demi.

Valutata 5 stelle su 5

Zero Regrets - Great Service!

I had read mixed reviews on Cardyard, and put my gift card up for sale with caution, hoping that nothing went wrong!! I am happy to say everything went smoothly!

I was selling a £50 Asos evoucher, and was quoted £40.50. I waited two weeks, and as promised by Cardyard, I have received the full amount on the exact day stated.

I am very happy with the service and amount received for my card. I will definitely be using the services again in the future! Very happy customer!

11 maggio 2020
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Risposta di Cardyard

Hi Anna, thanks for leaving a review. I'm pleased to hear you found your journey smooth and that you got cash for your unwanted ASOS voucher. We look forward to you using Cardyard again in the future. Thanks - Demi.

Valutata 5 stelle su 5

Can't fault the service

Can't fault the service. Got 80% of the value of my card, which I can't complain about. It does take a few weeks from sending the card to receiving the money, so just be patient.

6 maggio 2020
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Risposta di Cardyard

Hi Peter, thank you for taking the time to leave a review. We hope you use Cardyard again in the future.

Valutata 5 stelle su 5

At first when I saw all these reviews I...

At first when I saw all these reviews I was a bit off. However I decided to give it a try and it went very well. I sold a gift card to them and they even paid me 2 days early. I would recommend to friends and family. I will also use in the future

9 aprile 2020
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Risposta di Cardyard

I'm very pleased you took a leap of faith with Cardyard Tahir, and your experience was a good one. We apply very strict security protocols which excludes quite a few people, so they come here to moan. We link to reviews.co.uk from our website, and that is where people generally go to leave a review and give us a 96% delight rating, but its a different story here.
Thanks again for taking time to leave a review, and for recommending us. We really appreciate it.
Kind regards, Mike

Valutata 5 stelle su 5

Great experience with Cardyard

My second giftcard I have sold to Cardyard - can I say what an easy and pleasant process thank you for making it so simple. Having seen other negative views I was unsure at first but both my first experiences have been fantastic. Easy to track progress on your site and I was due payment tomorrow and I have received my money a day earlier which I think is great considering all that is currently going on. Thanks so much for this service it really helps when you have giftcards that are unwanted and I will definitely use this again over any other site.

23 marzo 2020
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Risposta di Cardyard

Thank you so much for your lovely review Neesh, and I'm very glad you had a good experience with Cardyard. It is true with have a lot of negative reviews on Trustpilot. People don't expect to be thwarted when using a service, so when it happens, and we do turn down quite a lot of people, they want to let off steam. In order to provide the service we do, we have to be very strict with our security policies. Thanks again for taking the time to leave a review, and we really look forward to seeing you again on Cardyard. Best wishes, Mike

Valutata 1 stelle su 5

Do not use this service

Do not use this service. They do not honour their promises. You will send them something, and they will apply additional conditions on you before telling you they have decided they no longer feel like purchasing the thing you've sent them.

Disreputable that they are using Coronavirus as an excuse to not honour their contracts.

18 marzo 2020
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Risposta di Cardyard

Every week we pay thousands of people for their unwanted gift cards, but unfortunately you are not one of them. As you can see from some reviews on here, you are not the first person we've turned down. We corresponded with you, including phone calls, and you said you would leave us bad reviews on all the platforms, but it makes no difference; we have to follow our process and stick to our policies. We buy and sell money online , and can only do so when everything is in place. I'm sorry we weren't able to process your card which we have returned to you.
Regards, Mike

Valutata 5 stelle su 5

Very easy way to sell unwanted gift cards

I was given a gift card for a shop i would never go to, so I wanted to sell it. After looking at various similar websites, I settled for Cardyard. It seemed the easiest and most certain , rather than messing about with bidders and waiting for it to be sold. i am glad i did! it was very easy to use. you just fill in an online form, and post it off. Then a few weeks later, it appears in your bank and you don't need to do anything! You also get regular emails on what stage it is at so you know they are processing it. The delay is not because they are waiting for it to be sold, but because they have to verify it. I guess that means checking you haven't used it! I would use them again and would recommend

19 febbraio 2020
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Risposta di Cardyard

Hi there, thank you for taking the time to leave a review. I'm pleased you found our service easy and hope you use Cardyard again in the future.

Valutata 1 stelle su 5

Rude customer service staff

Rude customer service staff. Took over a month to pay me when other companies take a week tops. Every review they respond to is written to advise others as to the negatives about cardyard. Yet all they can do is say how the person writing the review was wrong or did not listen to the information the company gave them. Fact is no matter what people think of the company, the staff who reply to reviews ought to be a bit more respectful instead of trying to tell everyone else that the reviewer is incompetent or something. One review I wrote was met with a simple response saying that I had already been paid and that my review was outdated. They didn't pay me for another 2 days after I wrote that review. So they lied to make my review look inadequate. Jokers. Zeek was awesome, it's a shame they went out of business. Bo doubt this review will get a rather bias and improper reply. The way I was spoken to when I wrote directly to the company was disgusting..the name the advisor, lea, and another Mike ( who ignored my emails). Funny how they have now responded to this, exactly how I said they respond to people....

18 febbraio 2020
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I love getting mentioned in dispatches :)
Thomas also left a review on our Facebook page, and on Google reviews, so we have already responded twice as well as all the other correspondence. We paid Thomas the promised sum of money on the scheduled date.

Valutata 5 stelle su 5

Have a little faith...

Having previously been shafted by Zeek when they shut down without warning - stealing my £120 cash balance and £100 John Lewis Giftcards that I had already purchased - I was reluctant to put my faith in another giftcard company. However, I decided to give Cardyard a go and have been pleased, having purchased half a dozen cards so far. Because of my previous experience I am now only buying cards for immediate or imminent purchases so they are not left waiting in my 'online wallet' for long. Cards that I have purchased have a decent level of discount, unlike Zeek who's initial 5-10% average discount dwindled down to a pathetic 1% on the most popular cards as time went on, so as long as the discount stays at a good level I shall continue to purchase.
Yes it does state 5 minutes to one hour for purchases to be confirmed and I have found this to be accurate apart from my first purchase - for which my 'worst case scenario' was lunchtime of the following day (which it was) as understandably they have to undertake security checks, so be aware your very first purchase may not be quick. Their list of stores they have cards available for is not as comprehensive as Zeek used to be - although to be fair Zeek offered cards for a lot of stores I'd either never heard of nor would have purchased from, and it seems Cardyard only list the stores with cards available at the time of looking so could very well have the stores you are interested in at other times.
Overall very pleased, if anything changes I will update my review.

10 febbraio 2020
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Risposta di Cardyard

Many thanks for your comprehensive review Eve. I agree, it's a good idea to avoid purchasing and holding cards, and instead only buy when you are ready to spend. We keep discounts simple, meaning transparent pricing rather than having to use intricate offers to get a discount. Cardyard operate a sustainable business model; paying our costs from revenue and are not reliant on external funding. The business is on a very solid footing. We plan to continue offering the same service and hope you keep coming back.
Kind regards, Mike

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