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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was a little apprehensive after seeing a couple negative reviews, however after attending today I have to say what a well organised it was. Well sign posted, instructions upon arrival were clear, th... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible company. Bought a Truck Driving Voucher for my other half for her birthday, both occasions we booked time off work and set to travel 2 hours to the experience to be told the Lorry wasn't a... Leggi di più

Valutata 5 stelle su 5

I visited Castle Combe on Friday 17th April and had an excellent experience with Car Chase Heroes. Everything was well organised and ran smoothly. Two laps per car which was the voucher I had paid f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My brother and I really enjoyed our duo Aston Martin driving experience here. He drove the DB9 with the kind and considerate Paul, I had a blast driving the V8 with the wise and knowledgeable Nigel. W... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per sport motoristici

Informazioni fornite da varie fonti esterne

Experience the Thrill! We offer Driving Experience days that get customers driving their on screen automotive heroes around race tracks! From Supercars, Muscle cars, Classic cars and even Trucks, there is something for everyone.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

6529 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Don't get caught out and waste your money!

Terrible company.
Bought a Truck Driving Voucher for my other half for her birthday, both occasions we booked time off work and set to travel 2 hours to the experience to be told the Lorry wasn't available.
Car Cash Hero's won't refund or extend the voucher only offered 1 day in the whole year when it would be available.
Save your money and use a proper experience day company,

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

100/10 Amazing experience

Amazing experience, would definitely recommend and come again. Everyone is very polite and cheerful. Got a lot of information given to me. If I needed anything or had any questions they were very welcoming to give me as much information as they can.
100/10 experience

17 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Good day but post event service poor

Very good well organised day but aftercare has beer poor. Paid £25 for photos that never got emailed and despite countless phone calls and emails nobody has got back to me. Two months have now passed and the photos were going to be enlarged for my son’s birthday which has now passed.

5 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

A shambles from start to finish

An utter shambles from start to finish. Rude, poorly signposted and entirely disorganised. We saved up to buy a voucher for my husband to drive 4 classic cara as a special 70th birthday present and bought him a night at a hotel near the track (Brands Hatch). He was looking forward to it for months, having had a great experience at track days run by other companies in the past. But the whole thing was a waste of time and money. We experienced long queues, and several rude, unfriendly staff. (No coffee was available at the kiosk despite cold weather). We were eventually herded into a freezing open concrete porch with ear-splitting music interspersed with shouted, echoing PA announcements no one could make head or tail of. After waiting ages we discovered my husband’s chosen cars were all ‘temporarily’ removed from the track due to sleety conditions, but he was told he had to stay in the freezing porch area and await further announcements. Eventually, after over an hour during which time he was visibly shaking with cold, he asked for an update and was told he was ‘next in line’ for one of his car choices, only to see someone else driving it! They were unable to give him any further update. Over two hours had gone by and he explained he was getting too cold. He was told to go back to the signing in desk as he could reschedule free given the circumstances, only to be told by a rude young woman there that if he did so he’d have to pay another £40 per car - so another £160!!! They then had the cheek to email us today asking for £80 for non-return of a paper lanyard!!! I actually think this whole thing may be a scam. AVOID. There are other, better companies out there who respect their paying customers.

19 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible experience my brother booked…

Terrible experience my brother booked me a drive I selected MK 1 Cortina. I arrived on time 30 mins before my drive. Only to be told I would have to wait 4 hours. So 4 hours standing on a cold drafty airfield. We were treated like cattle don't bother booking with them. Very Very poor. They make you wait a long time so they can try to sell more drive what a con. They refused to give me a refund when I complained.

10 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Wimbish track

Great day out in wimbish today, great event and staff, the highlights were Peter with me in the Ferrari Cali t and the amg mercedess 100% recommend but get the early sessions before it gets busy

30 novembre 2025
Non scritta su invito
Valutata 2 stelle su 5

50/50 day out depends on cars you drive

My husband had 2 cars to drive as a Xmas present from 24 could only book it for November 25 as the 2 cars he wanted to drive were only available in November 25 travelled 1 and 1/2 hours for this , Hellcat was an awesome car to drive but “ Doms charger “ was a bit of a let down and then I purchased the ultimate photo /video sd card package priced at £50 only to get home to find no photos on it when viewing on my iPad 😤 but managed to view them on a friend’s computer they should have made me aware that would be the case

29 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Initial disappointment.

We had an experience for a 3 high speed driving experience. Initially we were very disappointed with this, the cars not being available and then being told we couldn't “drive fast”. But after persisting with customer service quite a bit they have resolved this issue.

23 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Car chase heros

Instructor tuition was very good, great selection of cars, all staff friendly

21 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thank you for the review Lorraine :)

CCH

Valutata 3 stelle su 5

Intercepter

Enjoyed the Driving Experience…
Added costs on the day - so be prepared!

21 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

So glad you enjoyed your day, Donna!
All extras are optional and detailed ahead of time on the website and on your confirmation email.

Hope to see you again!
CCH

Valutata 4 stelle su 5

My dads experience this morning

My dads experience this morning, ques were long getting in but wait times between driving was very short, especially given the poor weather. Was a big shame at the end because the videos had been corrupted so didnt get the chance to save those otherwise a decent day out

14 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thanks so much for sharing your feedback! We’re really glad to hear your dad enjoyed the driving sessions and that the wait times stayed short despite the weather.

We’re very sorry about the video issue at the end; file corruptions are unexpected and we completely understand the disappointment. Our team is reviewing this to help prevent it from happening in future.

We hope to welcome you both back for an even smoother experience next time!

CCH

Valutata 1 stelle su 5

Money hungry and unfriendly.

Money hungry, soulless company. They don't care at all about your experience, they just care about getting the money in. They make it seem like a good price when you book but they'll take you on extra laps so you end up paying more, try to get you in other cars so you pay even more. Started off as a £30 experience and ended up nearer £200.

Staff at Donington Circuit are extremely unorganized and not friendly. The lack of communication is awful. We arrived 10 minutes early and walked into the building to find a piece of paper on the table saying "10.30 arrival - wait in the cafe". We waited until 11.40, most people had already gone out onto the circuit by then, but there was still a few who hadn't because they hadn't left any forms on the table for us to fill out. By the time they get some forms back on the table, we were talked to straight away. Well I say talked but the lady talked more to her colleague than us. We head out and the car has been ready for ages so my partner went straight on to the track. Zero communication for me and I had no idea how long it would take, where he would come out, or where I could watch. Considering I brought the experience as a present, I would have quite liked to watch but entry to a viewing platform would probably be £40 if they actually told you where it was.

It seemed very rushed as they were worried about running into their lunch break. But the actual experience took 10-15 minutes so I don't think running into their lunch will be too much of a problem when they're making £15+ a minute from one person, and they had quite a few other cars on the track at the same time.

It was a complete waste of time and money with so much unnecessary stress.

13 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you left feeling this way. Our main aim is always for customers to go home smiling, and it’s disappointing to learn that this wasn’t your experience.

To clarify, any additional laps or car upgrades offered on the day are completely optional. Many customers enjoy adding to their experience, but there is never any obligation to do so.

We’re also sorry to hear that you feel communication fell short during your visit. Had you asked our team where the best viewing points were, they would have been more than happy to direct you. We will be reviewing the issues you raised regarding organisation and communication with the team at Donington to make sure improvements are made.

Thank you again for your feedback. Whilst we’re sorry your visit didn’t meet expectations, we hope you might consider giving us another chance in the future to deliver the positive experience we aim for every guest to have.
CCH

Valutata 5 stelle su 5

Amazing day at Donnington

An absolutely amazing day at Donnington. All of the staff were extremely polite, professional, knowledgeable and helpful! The event was extremely well organised, the cars were in excellent condition and the instructors were incredible and patient. Every single person my partner and I interacted with was amazing. Thank you to everyone at Car Chase Heroes. This certainly made up for our not-so-great experience with a different company. It was an absolute pleasure!

13 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thank you so much for your wonderful review! We’re delighted to hear that you and your partner had such an amazing day at Donington. Our team will be thrilled to know their professionalism, friendliness, and knowledge made such a positive impression!

It’s great to hear the organisation, instructors, and cars all helped create a memorable experience and we’re especially glad we could make up for a previous disappointment with another company.
We truly appreciate you choosing us, and we hope to welcome you both back for another fantastic day soon!

CCH

Valutata 5 stelle su 5

Unreal experience

Unreal experience. Easy to get carried away though🤣

13 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thanks so much for the great review! We're really glad you had an unreal experience and yes, it's definitely easy to get carried away once you're behind the wheel! 😄

Hope to see you back for another go soon!

CCH

Valutata 5 stelle su 5

My son (10) and daughter (13) went to…

My son (10) and daughter (13) went to the Leicestershire course over the weekend, driving a Porsche, Lamborghini and a Ferrari. The setup and experience was really good and they both had a great time. One instructor stood out to us (and the kids) - Barry, with the Ferrari (599). He was really good with both the kids and explained everything really well and gave them lots of positive feedback.

8 novembre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thank you so much for your lovely review! We’re delighted to hear that your son and daughter had such a great time.

It’s wonderful to know the setup worked well for you and that the experience was memorable for them both. We’ll make sure to pass your kind words on to Barry; he’ll be thrilled to hear how much his guidance and encouragement meant to the kids.

We hope to welcome you all back for another fantastic day soon!

CCH

Valutata 1 stelle su 5

Flexibilty?????

My granddaughter was in hospital.
The drives were for her father so obviously he couldn't make it. Wanted to rebook but because of the 7 day rule was going to cost an additional £29 per car, £87 in total. More than we paid for the original experience.
No flexibility at all, so didn't bother going.
A total ripoff!!!

30 ottobre 2025
Non scritta su invito
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Risposta di Car Chase Heroes

Thank you for taking the time to leave your feedback, and we’re truly sorry to hear about your granddaughter. We hope she is recovering well.

At the point of booking, we do offer optional cancellation cover specifically for circumstances such as medical emergencies or unexpected events. This allows bookings to be moved without any additional fees. Without this cover, we have to apply our standard 7-day policy, as we cannot waive fees for one person’s extenuating circumstances and not for everyone else’s. Believe it or not, almost all last-minute cancellations come with serious and genuine reasons, just like yours, which is why we have to apply the policy fairly across the board.

We’re sorry that this meant you chose not to go ahead with the experience, as it’s never our intention for anyone to feel let down.

CCH

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