I bought a MPK Motorhome Rooflight Flynet & Blind Vent from this company recently. Just want to say that the price was competitive,delivery was excellent and they kept me informed every step of the w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Very quick delivery,really well packed and exactly as described and not an extortionate price. Will defo shop with this company again.
Caraquip is always my first choice for spares / accessories for my caravan. They offer excellent service, have a good range of products which are very competitively priced and dispatch orders quickly.... Leggi di più
Pump arrived quickly undamaged all good hopr it performs well but thats not a reflection/concern on a excellent supplier and delivery part of why i need it. I do however wish that they took debit c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Caravan and Motorhome service and repair centre, selling parts and accessories for all makes and models of caravans. Here at Caraquip we cater for all of your outdoor leisure needs, from security, gas, water and electric hook ups, cleaning and many other accessories. Stocking all the major brands you know and trust. We are a family run business with over 20 years of selling on online, so you can rely on us to offer you a 5 star service. you cannot find what you are looking for please send us an email or give us a call. Please subscribe to our newsletter for update and offers.
Informazioni di contatto
Unit E Ogmore Court, Abergarw Trading Estate, CF32 9LW, Bridgend, Regno Unito
- 01656 371000
- Sales@Caraquip.co.uk
- www.caraquip.co.uk
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Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Caravan corner Steady Tool
I recently bought a caravan corner steady tool, the item is great and the service excellent.

Risposta di Caraquip
Recycled cardboard packing material
Recently ordered some packing material from this seller. Item was exactly as described, arrived on time and was well packed. Greta value for money, would definitely recommend them.

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bought a submersible pump for my camper…
bought a submersible pump for my camper van it arrived promptly and well packaged, communication was excellent

Risposta di Caraquip
Excellent service
Excellent service. Items received as described and in good time. Thank you.

Risposta di Caraquip
I just needed some spare gas parts,
I just needed some spare gas parts, Caraquip had them in stock and quickly dispatched. Fitted as described. When off on a trip it is always worth have some spares with you.

Risposta di Caraquip
Very straightforward
Very straightforward. Good value and fast delivery.

Risposta di Caraquip
Great service and very fast delivery
Great service and very fast delivery. Would highly recommend. Thanks 👍

Risposta di Caraquip
I ordered a Mestic SPA5100 split air…
I ordered a Mestic SPA5100 split air conditioning unit for my motorhome from Cariquip because their website clearly showed it as in stock. I was genuinely surprised, as I’d searched everywhere and no one else had any available. Most retailers only had the SPA3100, which wasn’t the model I wanted.
As soon as I saw Cariquip claiming to have the SPA5100 in stock, I placed my order and paid in full straight away.
Over a week passed, but my order status remained “Awaiting Fulfilment” the entire time. I tried calling the number on their website several times, only to hear a recorded message saying they weren’t accepting incoming calls due to a high volume of enquiries and that all communication had to be via email.
I emailed asking for an update but received no response. After waiting a few more days, I sent a second email explaining that I needed to know what was happening with my order. By this point, I was beginning to think I’d been scammed and was ready to contact my bank to request a chargeback if I didn’t hear anything.
Ironically, within minutes of sending that second email, I finally received a reply. They informed me that they didn’t actually have any SPA5100 units in stock and had therefore issued me a full refund. They also explained that the only units they had were cosmetically damaged, with marks on the outer casing.
To be fair, I appreciate that they refunded my money in full. However, it shouldn’t have taken over a week and two unanswered emails before anyone bothered to let me know there was a problem. The lack of communication throughout the whole process was extremely disappointing.
My biggest issue is that the website advertised the item as in stock when it clearly wasn’t. Had I been told sooner, I could have continued looking elsewhere instead of wasting over a week waiting for an order that was never going to be fulfilled.
Make up your own mind about Cariquip, but based on my experience, I wouldn’t rely on the stock levels shown on their website. Good communication goes a long way, and unfortunately, that’s where they let themselves down.
And now they have the cheek to lie saying I’d missed their email ? NO that’s not true but I clearly understand why you’re writing what you have as a reply to my feedback, I called you several times only to get an automated message saying you are not taking incoming calls and I-then went on to email you a second time( I have the proof if you need it for a honest review) and only after I emailed you the second time did you reply telling me you had issued a full refund ! It took you over 1 week to issue a refund knowing you didn’t have the stock ? Price was good I must say but communication and lies don’t sit with me!

Risposta di Caraquip
Retail heaven
I've recently purchased a new water filter for my caravan from Caraquip, the whole retail experience was amazing from ordering through to delivery! The staff are super helpful and the filter was very well packaged and delivered super quickly.
Can't go wrong with these fellas ⭐⭐⭐⭐⭐ all the way!

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Having difficulty finding Motorhome parts
Having difficulty finding a gas jet for a Dometic 3 way fridge I found this company who supplied said jet at a very good price and very quick to send by first class post. I think they are a genuine family concern and will use them again in future.

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good price
good price, good product, quick dispatch, arrived on time.

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What an absolute pleasure doing…
What an absolute pleasure doing business with this company!
I am highly delighted with my purchase and speed lightning delivery.
I was also kept informed throughout, and so would absolutely 100% recommend this great company. I will definitely do business with them agsin! Thanks so much !!

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Super fast delivery and perfect fitting…
Super fast delivery and perfect fitting bushes .Will use this company again .

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Excellent fast service with genuine…
Excellent fast service with genuine parts
Will certainly be buying again if I need stuff

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Zadi barrel removal key
I ordered the Zadi barrel removal key to change the barrel on our motorhome. The price was excellent. The process was very easy and the key arrived absolutely as described and very quickly. Lock is now changed. Would definitely recommend this company and will have no hesitation in using in the future

Risposta di Caraquip
Great family business
Great family business
Made the order,received updates of tracking and delivery
Great seller
Wonderful quality, packaged well and securely
Definitely be ordering further items from this nice trustworthy honest company.
5 Stars ++++

Risposta di Caraquip
Extremely pleasant purchase experience…
Extremely pleasant purchase experience from a company who does appreciate your business. Great prices, products and extremely fast delivery time. I was also kept up to date regular throughout my purchase. Thanks guys.

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Great service and a fast delivery thank…
Great service and a fast delivery thank you.
Kev

Risposta di Caraquip
Bought a water inlet housing for my…
Bought a water inlet housing for my caravan, the price was good especially for a genuine part, prompt delivery and great service. Would highly recommend. 5*****

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Bailey approach control panel
Very prompt and trusted service. Digital control panel worked straight away. No problem with Caraquip products

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