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Valutata 5 stelle su 5

I bought a MPK Motorhome Rooflight Flynet & Blind Vent from this company recently. Just want to say that the price was competitive,delivery was excellent and they kept me informed every step of the w... Leggi di più

Valutata 5 stelle su 5

Very quick delivery,really well packed and exactly as described and not an extortionate price. Will defo shop with this company again.

Valutata 5 stelle su 5

Caraquip is always my first choice for spares / accessories for my caravan. They offer excellent service, have a good range of products which are very competitively priced and dispatch orders quickly.... Leggi di più

Valutata 5 stelle su 5

Pump arrived quickly undamaged all good hopr it performs well but thats not a reflection/concern on a excellent supplier and delivery part of why i need it. I do however wish that they took debit c... Leggi di più

Dettagli dell'azienda

  1. Officina di riparazione camper
  2. anche in
  3. Negozio di forniture per camper

Scritti dall'azienda

Caravan and Motorhome service and repair centre, selling parts and accessories for all makes and models of caravans. Here at Caraquip we cater for all of your outdoor leisure needs, from security, gas, water and electric hook ups, cleaning and many other accessories. Stocking all the major brands you know and trust. We are a family run business with over 20 years of selling on online, so you can rely on us to offer you a 5 star service. you cannot find what you are looking for please send us an email or give us a call. Please subscribe to our newsletter for update and offers.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
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Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(1749)

529 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Caravan corner Steady Tool

I recently bought a caravan corner steady tool, the item is great and the service excellent.

29 maggio 2026
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Risposta di Caraquip

Thank you for your wonderful feedback. We're delighted to hear you're pleased with your caravan corner steady tool and that you found our service to be excellent.

We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.

Valutata 5 stelle su 5

Recycled cardboard packing material

Recently ordered some packing material from this seller. Item was exactly as described, arrived on time and was well packed. Greta value for money, would definitely recommend them.

6 luglio 2026
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear the packing material was exactly as described, arrived on time and was well packaged.

It's great to know you felt it offered excellent value for money, and we really appreciate your recommendation. We look forward to serving you again in the future. Many thanks.

Valutata 5 stelle su 5

bought a submersible pump for my camper…

bought a submersible pump for my camper van it arrived promptly and well packaged, communication was excellent

25 giugno 2026
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Risposta di Caraquip

Thank you for your kind feedback. We're delighted to hear your submersible pump arrived promptly, was well packaged, and that you were pleased with our communication throughout.

We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.

Valutata 5 stelle su 5

Excellent service

Excellent service. Items received as described and in good time. Thank you.

13 giugno 2026
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Risposta di Caraquip

Thank you for your wonderful feedback. We're delighted to hear your items arrived as described and in good time, and that you were pleased with the service you received.

We really appreciate you taking the time to share your experience and thank you for choosing Caraquip. We look forward to serving you again in the future. Many thanks.

Valutata 5 stelle su 5

I just needed some spare gas parts,

I just needed some spare gas parts, Caraquip had them in stock and quickly dispatched. Fitted as described. When off on a trip it is always worth have some spares with you.

16 giugno 2026
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear you found the spare gas parts you needed in stock, that they were dispatched quickly, and fitted exactly as described.

You're absolutely right that it's always a good idea to carry a few essential spares when travelling, and we're pleased we could help. Thank you for choosing Caraquip, and we look forward to serving you again in the future. Many thanks.

Valutata 5 stelle su 5

Very straightforward

Very straightforward. Good value and fast delivery.

19 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your kind feedback. We're delighted to hear you found the ordering process straightforward and were pleased with the value and fast delivery.

We really appreciate your support and look forward to helping you again in the future. Many thanks.

Valutata 5 stelle su 5

Great service and very fast delivery

Great service and very fast delivery. Would highly recommend. Thanks 👍

3 luglio 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear you were pleased with our service and the fast delivery.

We really appreciate your recommendation and your kind words. Thank you for choosing Caraquip, and we look forward to serving you again in the future. Many thanks.

Valutata 2 stelle su 5

I ordered a Mestic SPA5100 split air…

I ordered a Mestic SPA5100 split air conditioning unit for my motorhome from Cariquip because their website clearly showed it as in stock. I was genuinely surprised, as I’d searched everywhere and no one else had any available. Most retailers only had the SPA3100, which wasn’t the model I wanted.

As soon as I saw Cariquip claiming to have the SPA5100 in stock, I placed my order and paid in full straight away.

Over a week passed, but my order status remained “Awaiting Fulfilment” the entire time. I tried calling the number on their website several times, only to hear a recorded message saying they weren’t accepting incoming calls due to a high volume of enquiries and that all communication had to be via email.

I emailed asking for an update but received no response. After waiting a few more days, I sent a second email explaining that I needed to know what was happening with my order. By this point, I was beginning to think I’d been scammed and was ready to contact my bank to request a chargeback if I didn’t hear anything.

Ironically, within minutes of sending that second email, I finally received a reply. They informed me that they didn’t actually have any SPA5100 units in stock and had therefore issued me a full refund. They also explained that the only units they had were cosmetically damaged, with marks on the outer casing.

To be fair, I appreciate that they refunded my money in full. However, it shouldn’t have taken over a week and two unanswered emails before anyone bothered to let me know there was a problem. The lack of communication throughout the whole process was extremely disappointing.

My biggest issue is that the website advertised the item as in stock when it clearly wasn’t. Had I been told sooner, I could have continued looking elsewhere instead of wasting over a week waiting for an order that was never going to be fulfilled.

Make up your own mind about Cariquip, but based on my experience, I wouldn’t rely on the stock levels shown on their website. Good communication goes a long way, and unfortunately, that’s where they let themselves down.
And now they have the cheek to lie saying I’d missed their email ? NO that’s not true but I clearly understand why you’re writing what you have as a reply to my feedback, I called you several times only to get an automated message saying you are not taking incoming calls and I-then went on to email you a second time( I have the proof if you need it for a honest review) and only after I emailed you the second time did you reply telling me you had issued a full refund ! It took you over 1 week to issue a refund knowing you didn’t have the stock ? Price was good I must say but communication and lies don’t sit with me!

25 giugno 2026
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Risposta di Caraquip

Thank you for taking the time to share your experience. We're sorry that your order did not go as expected and appreciate the opportunity to respond.

We'd like to clarify a couple of points for anyone reading this. This wasn't a case of two unanswered emails. When you contacted us again, we responded promptly and resolved the matter immediately by issuing a full refund.

Unfortunately, on rare occasions, stock discrepancies can occur. In this instance, the only units available were found to have cosmetic damage during inspection, so rather than send a product that wasn't in the condition advertised, we chose to cancel the order and refund you in full.

We can only respond to issues once we're aware of them, and as soon as we knew you hadn't received or seen our original reply, we acted straight away to resolve the situation.

We appreciate your feedback regarding communication and stock accuracy, as this helps us continue improving our service. We apologise again for the disappointment and wish you all the best in sourcing the product you needed.

Valutata 5 stelle su 5

Retail heaven

I've recently purchased a new water filter for my caravan from Caraquip, the whole retail experience was amazing from ordering through to delivery! The staff are super helpful and the filter was very well packaged and delivered super quickly.
Can't go wrong with these fellas ⭐⭐⭐⭐⭐ all the way!

27 giugno 2026
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Risposta di Caraquip

Thank you so much for your fantastic feedback. We're delighted to hear you had such a positive experience from ordering through to delivery, and that you were pleased with both the packaging and the speedy service.

Your kind comments about our team really mean a lot to us, and we're thrilled you were happy with your new caravan water filter.

Thank you for your recommendation and your five-star review. We truly appreciate your support and look forward to helping you again in the future. Many thanks.

Valutata 5 stelle su 5

Having difficulty finding Motorhome parts

Having difficulty finding a gas jet for a Dometic 3 way fridge I found this company who supplied said jet at a very good price and very quick to send by first class post. I think they are a genuine family concern and will use them again in future.

26 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you so much for your wonderful feedback. We're delighted to hear we were able to help you find the gas jet you needed for your Dometic fridge, especially when it had been difficult to source elsewhere.

Your kind comments about our prices, speedy delivery and our family business mean a great deal to us. We really appreciate your recommendation and look forward to helping you again in the future. Many thanks.

Valutata 5 stelle su 5

good price

good price, good product, quick dispatch, arrived on time.

1 luglio 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your great feedback. We're delighted to hear you were happy with the price, the quality of the product, and our quick dispatch and on-time delivery.

We really appreciate you taking the time to share your experience and hope to be of assistance again in the future. Many thanks.

Valutata 5 stelle su 5

What an absolute pleasure doing…

What an absolute pleasure doing business with this company!
I am highly delighted with my purchase and speed lightning delivery.
I was also kept informed throughout, and so would absolutely 100% recommend this great company. I will definitely do business with them agsin! Thanks so much !!

1 luglio 2026
Non scritta su invito
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Risposta di Caraquip

Thank you so much for your wonderful feedback. We're absolutely delighted to hear you were pleased with your purchase, our communication, and the lightning-fast delivery.

It means a great deal to us that you would recommend us so highly, and we're thrilled to know you'd choose to shop with us again. Thank you for taking the time to share your experience and for your kind words.

We look forward to serving you again in the future. Many thanks.

Valutata 5 stelle su 5

Super fast delivery and perfect fitting…

Super fast delivery and perfect fitting bushes .Will use this company again .

1 luglio 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear your bushes arrived quickly and were a perfect fit.

We really appreciate your support and are pleased to know you'll be using us again. We look forward to serving you in the future. Many thanks.

Valutata 5 stelle su 5

Excellent fast service with genuine…

Excellent fast service with genuine parts
Will certainly be buying again if I need stuff

1 luglio 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your wonderful feedback. We're delighted to hear you were pleased with our fast service and the genuine parts you received.

We really appreciate your support and are pleased to know you'll consider us again in the future. Many thanks.

Valutata 5 stelle su 5

Zadi barrel removal key

I ordered the Zadi barrel removal key to change the barrel on our motorhome. The price was excellent. The process was very easy and the key arrived absolutely as described and very quickly. Lock is now changed. Would definitely recommend this company and will have no hesitation in using in the future

23 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear the Zadi barrel removal key arrived quickly, was exactly as described, and helped you change the lock on your motorhome without any issues.

It's great to know you found the ordering process straightforward and felt the product offered excellent value. We really appreciate your recommendation and your kind words, and we hope to help you again in the future. Many thanks.

Valutata 5 stelle su 5

Great family business

Great family business
Made the order,received updates of tracking and delivery
Great seller
Wonderful quality, packaged well and securely
Definitely be ordering further items from this nice trustworthy honest company.
5 Stars ++++

27 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you so much for your wonderful feedback. As a family business, your kind words really do mean a great deal to us.

We're delighted to hear you were happy with the ordering process, our tracking updates, the quality of your purchase, and the care taken with the packaging.

Thank you for your trust, your recommendation and your fantastic five-star review. We really appreciate your support. Many thanks.

Valutata 5 stelle su 5

Extremely pleasant purchase experience…

Extremely pleasant purchase experience from a company who does appreciate your business. Great prices, products and extremely fast delivery time. I was also kept up to date regular throughout my purchase. Thanks guys.

27 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you so much for your wonderful feedback. We're delighted to hear you had such a positive purchasing experience and that you were pleased with our prices, products, communication and fast delivery.

Your kind words about our business really mean a great deal to us. Thank you for taking the time to leave such a thoughtful review – we truly appreciate your support and your feedback. Many thanks.

Valutata 5 stelle su 5

Bought a water inlet housing for my…

Bought a water inlet housing for my caravan, the price was good especially for a genuine part, prompt delivery and great service. Would highly recommend. 5*****

27 giugno 2026
Non scritta su invito
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Risposta di Caraquip

We really appreciate you taking the time to share your experience and your support. Many thanks.

Valutata 5 stelle su 5

Bailey approach control panel

Very prompt and trusted service. Digital control panel worked straight away. No problem with Caraquip products

19 giugno 2026
Non scritta su invito
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Risposta di Caraquip

Thank you for your fantastic feedback. We're delighted to hear the digital control panel worked straight away and that you were pleased with our prompt and reliable service.

We really appreciate your kind words and the time you've taken to share your experience. Many thanks.

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