So happy with the customer service from Caramella! Needed an urgent order shipping method amended after my car breaking down. These lovely ladies was super quick in getting this resolved for me. 10/10... Leggi di più
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So happy with the customer service from Caramella! Needed an urgent order shipping method amended after my car breaking down. These lovely ladies was super quick in getting this resolved for me. 10/10... Leggi di più
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I ordered a dress for Ladies day at Aintree and it is honestly my favourite outfit I have ever worn for the races! The material was unreal and it’s just gave classy vibes! obsessed
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I love Carmella bought a few bits from the sister company carmen clothing too and it never disappoints!! The quality of the clothes is stunning and the pieces are so beautiful. The girls on the tiktok... Leggi di più
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I had seen a pair of trousers on Instagram however due to me being pregnant I messaged to check if these were stretchy, I was given a TikTok live to join who shown me alternatives that would fit me an... Leggi di più
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Www.caramellauk.com
CARAMELLA HQ, CH43 3DT, PRENTON, Regno Unito
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always the best outfits, and fantastic customer service! Don’t hesitate to shop with Caramella girls! They are fabulous 💘

Risposta di CARAMELLA
Hi I have provided my contact details with my number and order number clearly to an email sent regarding my refund complaint.
Please can someone get back to me on this or provide some form of email I can give this detail too??

Risposta di CARAMELLA
Really lovely clothing & a great customer experience. Really quite to reply via email for any queries. Amazing

Risposta di CARAMELLA
Gorgeous baby shower dress! Can’t wait to wear it - spot on, quality is perfect

Risposta di CARAMELLA
Amazing customer service! Very quick at responding & helped me with my delivery as i needed it sooner!

Risposta di CARAMELLA
I ordered a dress for Ladies day at Aintree and it is honestly my favourite outfit I have ever worn for the races! The material was unreal and it’s just gave classy vibes! obsessed

Risposta di CARAMELLA
Beautiful items size fit perfectly and good quality ❤️

Risposta di CARAMELLA
So happy with the customer service from Caramella! Needed an urgent order shipping method amended after my car breaking down. These lovely ladies was super quick in getting this resolved for me. 10/10 thankyou! Can't wait to receive xx

Risposta di CARAMELLA
Caramella was super amazing with their response and for filled my request by restocking the olive pants cannot wait for them to arrive today!

Risposta di CARAMELLA
The girls are so lovely and helpful! I’m the most unorganised person in the world and the fact I could order and collect in an hour and helped me on instagram too! I was worried about the size too and nothing was trouble incase I wanted to change size! Love love love and can’t wait to be back for the new collection soon ❤️❤️ thank you girls means the world

Risposta di CARAMELLA
Absolutely love their clothing, stunning designs and true to size.

Risposta di CARAMELLA
If it isn't obvious already I am Obsessed with caramella and everything they bring to the world, after any order is delivered the day just becomes that little bit brighter! Quality is 11/11 unmatched and stunning though every detail and design. On this one occasion the orphilia was out of stock and I knew I couldn't let her slip from my fingers so I had to pre order however I was unsure of the release date so decided to email through to customer service and to say they were polite professional and speedy to respond is an understatement, nothing is ever too much! Caramella is an outstanding company with top quality products and customer service which you just can't resit... All round win win, thank you for being amazing and I will be back very soon to fill my wardrobes with more wonderful items from yourselves, until then take care and thank you again, Nikki x

Risposta di CARAMELLA
I wore the Sloane dress for Cheltenham races and honestly it was just the best. True to size and UNREAL quality.. thanks girls xx

Risposta di CARAMELLA
Very helpful & quick response when I contacted customers service. Would recommend greatly

Risposta di CARAMELLA
I love Carmella bought a few bits from the sister company carmen clothing too and it never disappoints!! The quality of the clothes is stunning and the pieces are so beautiful. The girls on the tiktok lives are all so lovely and always helpful. I recently bought the Isabelle set and its my favourite item of clothing, had to buy in the blue too🤭100% recommend and will continue to purchase from this fab company!!

Risposta di CARAMELLA
Caramella is hands down the best brand for women’s clothing! The quality of each piece and the sizing is just insane! All the girls are so lovely and are always so welcoming to help and make you feel your best. I will always choose Caramella 🤍

Risposta di CARAMELLA

Risposta di CARAMELLA
Great experience with Caramella! Very assertive and received a response very quickly and was such a great help. Will definitely shop here again.

Risposta di CARAMELLA

Risposta di CARAMELLA
Ordered this beautiful dress for an event, the quality was amazing and a perfect fit I received so many compliments all night :) thank you xx

Risposta di CARAMELLA
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