Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Dettagli dell'azienda


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

2 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I use CBD and CBG only (non…

I use CBD and CBG only (non intoxicating). End of Jan 26, I bought 10 automatic CBG seeds, 6 photoperiod CBG seeds (3 + 3) and 3 photoperiod CBD seeds from the company. I started with the autos in parallel with FB 20/1. Same germination method, same environment. FB germinated in 2 days, Cannabis5star seeds none. I kept trying with the others, same as above. None of the seeds germinated, no single one. They seemed pale/whitish, dry, likely old and/or not well preserved. When I reach the company out, they mentioned that the odd result was because of my germination method (which I use successfully since 20 years and it is the most common one, in wet paper towels..). Kindly, they offered a new butch of seeds, given that I was out of the 14 days refunding period. Again all of the seeds failed. When I reached them back again was to give heads up on this review (yeah I am honest person) but again was told that it is my germination methodology that fails and they have 100% success from farmers all around the world (mentioned US, Thailand, different EU countries etc). That's how it ended, very unhappy consumer, money wasted. I will definitely not use this provider anymore.

9 aprile 2026
Non scritta su invito
Logo di www.cannabis5star.com

Risposta di www.cannabis5star.com

Thank you for taking the time to share your experience so openly — we genuinely value transparent feedback, even when it highlights a negative outcome.

We are truly sorry to hear about your repeated germination issues. We understand how frustrating this must be, especially given your long experience and the consistency you’ve achieved with other not hemp genetics.

At Cannabis 5 Star, seed viability and preservation standards are a core priority. All our batches are stored under controlled conditions (temperature, humidity, and light exposure) and tested prior to release. While we do observe consistently high germination rates across a wide range of growers internationally, we also recognize that outcomes can occasionally vary depending on a combination of factors — including micro-environmental conditions, water quality, handling, and subtle variations in technique.

That said, your case is clearly not a typical result, and we take it seriously.

We did our best to support you by providing a replacement batch with different genetics outside of our standard policy, precisely because we wanted to resolve the issue fairly. The fact that the second attempt also failed suggests that something atypical may be affecting the process, even if the method itself is generally reliable.

We want to be clear: our intention has never been to dismiss your experience. Rather, we aim to identify the root cause in a constructive and technical way.

For transparency:

Our seeds are not distributed old or improperly stored
Each batch undergoes viability checks before sale
Similar lots have been successfully germinated by other growers

However, when a 100% failure rate occurs across multiple batches, it typically indicates an external variable influencing germination rather than seed viability alone.

Our goal is not just to sell seeds, but to ensure successful cultivation and maintain trust with our customers.

We respect your decision, and we are sorry that your experience did not reflect the standards we strive to uphold.

Cannabis 5 Star Team

Valutata 1 stelle su 5

Mauvaise expérience

Mauvaise expérience avec ce fournisseur, nous avions demandé des graines produites récemment et nous avons reçu un lot produit trois ans auparavant. De plus nous avons eu de grandes difficultés à faire valoir le droit de rétractation et le remboursement de 2 variétés qui n'étaient finalement pas disponibles ... Ces manquements ont occasionnés un retard conséquent dans nos cultures et une perte significative.
Nous saluons l'intervention du syndicat France cannabis qui a fait pression sur ce distributeur pour faire valoir nos droits.
Notre expérience nous amène à déconseiller ce fournisseur.

24 aprile 2024
Non scritta su invito
Logo di www.cannabis5star.com

Risposta di www.cannabis5star.com

Firstofall, we fully refunded your order and we were in touch with you replying each of your email.
The Kompolti seeds sold had the European Certificate label approved by Spain local authorities, the 2024 germination test was approved by Spain local authorities and it was superior of 95%.
And you don't even germinate the seeds, you only asked to be refunded and we refunded you once the seeds came back to us.
We are a legit company since 2019. So, don't leave this kind of feedback
otherwise, we will take legal action against this deceptive behavior and action.

We sell seeds that have been approved by government authorities for sale, if they were not approved, we would not sell them.

Tout d'abord, nous avons entièrement remboursé votre commande et nous avons été en contact avec vous en répondant à chacun de vos e-mails.
Les graines Kompolti vendues avaient le label Certificat Européen approuvé par les autorités locales espagnoles, le test de germination de 2024 a été approuvé par les autorités locales espagnoles et il a été supérieur à 95%.
Et vous ne faites même pas germer les graines, vous avez seulement demandé à être remboursé et nous vous avons remboursé une fois les graines nous sont revenues. Nous sommes une entreprise légitime depuis 2019. Alors, ne laissez pas ce genre de commentaires sinon, nous engagerons des poursuites judiciaires contre ce comportement et cette action trompeurs.

Nous vendons des semences dont la vente a été approuvée par les autorités gouvernementales. Si elles ne l'étaient pas, nous ne les vendrions pas.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più