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Valutata 5 stelle su 5

Camera needed the lens etc cleaning after blobs had appeared. I contacted Camera Repair Direct for a quote. Wes communicated the postal repair service well & was courteous. He kept us updated at... Leggi di più

Valutata 5 stelle su 5

I couldn't recommend this company and Wes highly enough! I accidentally dropped my Canon G7X Mark II, which caused the lens to become slightly misaligned and left the camera unable to power on. A... Leggi di più

Valutata 5 stelle su 5

Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500. Good exchange of emails to clarify the precise problem, repaired camera returned qu... Leggi di più

Valutata 5 stelle su 5

I had shutter button trouble with my Canon 750d. They received it on a Tuesday. I had it back repaired, and cleaned, on the following Friday. Fantastic service. Kept me fully informed at each step. I... Leggi di più

Dettagli dell'azienda

  1. Officina di riparazione di foto/videocamere

Informazioni fornite da varie fonti esterne

We are are camera repair company with over 30 years of experience in fixing photographic equipment. Please feel free to fill out the form on our website for a free no obligation estimate or give us a call to talk to a technician about your requirements.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(137)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Company!

I couldn't recommend this company and Wes highly enough!
I accidentally dropped my Canon G7X Mark II, which caused the lens to become slightly misaligned and left the camera unable to power on. After visiting several camera shops, I was told they didn't carry out Canon repairs and that my best option would be to purchase a new camera. Even after speaking directly with Canon, I was advised that it might be worth considering a replacement, as a new lens alone would cost over £500. This was despite the fact that the lens itself wasn't dented or damaged significantly, it had simply been knocked slightly out of place.
Thankfully, I came across this company. Wes responded incredibly quickly with a repair estimate, and my camera was sent off the very same day. The repair was very reasonably priced, compared to being told I may need to replace an £850 camera.
The service was outstanding from start to finish, and my camera is now working perfectly again. I will absolutely be recommending Wes to others and wouldn't hesitate to use this company again in the future should I ever need another repair.
Brilliant service, excellent communication, and fantastic value for money. Thank you, Wes!

8 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Efficient, professional camera repair

Camera needed the lens etc cleaning after blobs had appeared.
I contacted Camera Repair Direct for a quote. Wes communicated the postal repair service well & was courteous. He kept us updated at each step.
Camera was repaired properly, quickly & packaged well on return.
Highly recommend.

18 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Service for Old Models

I have two ancient Canon Ixus models which had the same fault – the battery door had snapped (I suspect it’s a design or materials failure). Frankly, I ought to scrap them and just use my phone but I have a slight preference for a dedicated, single-function device.
I contacted Camera Repair Direct, and got a very quick response with a quote which I accepted. They warned me that, as the parts are no longer available, they would have to source second-hand for me, which I agreed. A nice touch was that postage charges were included, so there were no extras on the bill.

I am very pleased with Camera Direct Repair’s service: I posted the cameras on Friday, they received them on the Monday, contacted me on the Wednesday to confirm the repair and take card details, and I received them – fixed - on the Friday.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Shutter button trouble Canon 750D

I had shutter button trouble with my Canon 750d. They received it on a Tuesday. I had it back repaired, and cleaned, on the following Friday. Fantastic service. Kept me fully informed at each step. I would not hesitate to recommend these guys. What a find, definitely use them again if a problem arises again!

5 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Canon lens repair

Wes both diagnosed and repaired an issue I had with my canon 24-70mm lens very quickly and for a very reasonable price, could not recommend more.

8 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

I recommend Wes without reservation

Wes fixed my old but much-loved camera perfectly. Very quick, clear messages about what needed to be done and pricing. A real pleasure to deal with Wes and I have every confidence in him. Would recommend without reservation.

25 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Top service

Excellent communication and top service from Wes and his team, replacing the LCD of my Lumix TZ200 within promised timescale and returning it securely packaged in time for an overseas trip. A pleasure dealing with a company that knows what it's doing and does what it says. Thanks Wes!

24 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

An Honest Trader Who Knows How to Fix Cameras (not a Scam)

Cost £126 (plus postage to them) to repair my Canon SX730. A new equivalent camera would have been at least £500.
Good exchange of emails to clarify the precise problem, repaired camera returned quicker than expected.
I did raise something else on the camera I'd liked them to look at, which they didn't come back on, but that was down to me submitting Iate in the day after they had quoted a price.

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service in every respect!

Prompt and efficient repair to my camera which I had accidentally dropped, but fortunately didn't need any parts. The camera came back within a week of the initial estimate in full functioning order. Great communication throughout. Many thanks, Wes!

27 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

Friendly and honest assessment with clear options given for my camera repair. Great service and communication throughout the process and I now have a fully functioning camera. Thank you Wes!

28 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing service !

The service and communication was amazing , turnaround time was so speedy and they sent it back on a day that was convenient for me , quoted price was honoured and it was super affordable!

1 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs.

Sent camera in with card reader issue. Could shoot tethered fine. Needed new pins as one looked slightly bent. Got a message back saying the camera was completely dead and wouldn't turn on. They didn't tell me straight away so I couldn't claim on postage insurance as clearly something had happened in transit. Sent it back with parts loose / different, other bits completely missing. Have photos of camera before sending to prove it. Waste of time and money and seems more like a scam operation. Should have never used them. Avoid at all costs.

22 settembre 2025
Non scritta su invito
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Risposta di Camera Repair Direct

Sad to read this review but camera needed parts that are no longer available. We spent hours trying to repair with 2nd hand parts but to avail. We didn’t charge a penny other than the return postage which took 9 months to get. Grips had fallen off in this time which we have offered to replace at no charge. Customer thinks this is a scam but need to get better at my scams as lost a lot of money on this one as we never charged. Understand the frustration but nothing we can do without parts.

Valutata 5 stelle su 5

Outstand service.

Outstand service.
2nd time, ive had to send my camera way to this company. They are the best. Communication/repair completed quick. No messing about or extra charges. Brill company!

12 giugno 2025
Non scritta su invito

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