Order never arrived. Emailed 3 times. Never responded. Took the money and ran. Scam company - do not order from them.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Leggi di più
I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Leggi di più
Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di prodotti di bellezza
- anche in
- Fornitore di prodotti di bellezza
- Negozio di prodotti di bellezza e per il benessere
- Negozio di prodotti per capelli
Informazioni fornite da varie fonti esterne
Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.
Informazioni di contatto
Regno Unito
- 03300 883765
- help@calissa.com
- www.calissa.com
3,1
Nella media
479 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Was very happy with my purchase
Was very happy with my purchase, I got exactly what I order
11 marzo 2021
I'm very pleased with the product
I'm very pleased with the product. Unfortunately it did take a long time getting here. I'm guessing the delay was due to Brexit.
Otherwise I'm very happy with your service.
8 marzo 2021
The item I ordered was delivered…
The item I ordered was delivered promptly and is exactly as described on the website. It is also of excellent quality. Very satisfactory.
4 marzo 2021
Quick service
4 marzo 2021
very good quality
4 marzo 2021
First time ordering from Calissa and…
First time ordering from Calissa and very impressed by their customer service already. The first shipment never arrived and Calissa shipped another one quickly after for free.
26 febbraio 2021
Great prices, great service!
Always buy my skin care products from this website. Great affordable prices and prompt delivery to Australia! Even during covid. Highly recommend!
25 febbraio 2021
I love the brushes they are great
19 febbraio 2021
need some assistance
Can someone from the calissa customer service team reach out and help me ! i placed an order over a month ago and absolutely no tracking updates have been made. i don’t know if i will be getting my order or if i got scammed. please help. edit : customer service has been helping so far, thank you
16 febbraio 2021
Non scritta su invito
Risposta di Calissa
UPDATE:
Hi Biso,
I just found your email, your order was placed and dispatched on the 5th of Feb which was just under a couple of weeks ago from today (17/02/2021).
I can confirm that your order was dispatched on the 5th of Feb with our Standard Delivery, which is not tracked.
We offer customers a choice of three shipping methods: Standard, Tracked and Express.
The standard international delivery usually arrives in about 5 -15 working days. The express delivery is carried by FedEx with an estimated time arrival of 2 working days.
We are a UK based company so our delivery estimate for your order is from 12th of Feb to 26th of Feb.
If, for some reason, your order doesn’t arrive within these dates then please get in touch and we will be happy to find a solution.
I hope this helps and you get your order soon, if you have any other problems get in touch, we'd be happy to help.
Kind Regards,
David,
Customer Service.
========================================================
Hi Biso,
https://www.calissa.com/contact
This is our contact us page link above, I can't find your details via Trustpilot so I asked Trustpilot to ask you for more details so I can help find a solution, I hope that's okay.
Looking forward to hearing from you,
Kind regards,
David,
Customer Service.
US shopper
I live in Kansas, and I had never heard of this website before. Placed an order for some toothpaste and two weeks later it showed up in perfect condition. I don’t normally write reviews but I had doubts before my purchase and they were proved unfounded. Most definitely safe to shop here.
13 febbraio 2021
I had been looking everywhere for a small long bristle brush
I had been looking everywhere for a longer bristled small brush to replace my old loved one that split into two parts. After making another purchase where the bristles were too short. I then found one on this website and received my brush very quickly. Website clear plenty of choice.
12 febbraio 2021
Wonderful Company
Great, user friendly website. Post was joyously fast considering the pandemic. Received my product within a week to the United States.
12 febbraio 2021
I still never received my brush
I still never received my brush. And what a stupid idea to pay for a tracking number!
11 febbraio 2021
Risposta di Calissa
Hi Maroua Rachi,
I am sorry you haven't received your order.
I've sent you an email to try an resolve this situation for you, please get in contact soon.
Looking forward to hearing from you.
Kind Regards,
David.
Customer Service.
The prices are great
The prices are great, especially with the discount. Shipping did take about 3 weeks, but hopefully in the future it will be less. I definately will be ordering again with them.
11 febbraio 2021
Prix incroyable
Prix incroyable. Expédition rapide et soignée. Parfait ! Je recommande.
11 febbraio 2021
Good product but a little pricey
Good product, but a little pricey. This was a hard-to-find item in my searches, but it was the item that I wanted. It was also shipped in a decent fashion.
8 febbraio 2021
Risposta di Calissa
Hi Will Murray,
Thank you for contacting us via TrustPilot,
According to our records you've only purchased a shampoo from us, we don't have any records of you purchasing anything electronic, also we haven't had any emails from yourself or sent any to you regarding a return.
However, we'd be happy to help you out, I've popped you an email to help resolve the issue.
If you could get back to us, we would be happy to resolve this problem as quickly as possible.
Looking forward to hearing from you,
David.
Customer Service
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