Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Biggest scam known to man. Cancel button wouldnt work ( how convenient), numerous attempts made to contact and cancel subscription and was ignored, ended up cancelling through my bank as they kept try... Leggi di più
L'azienda ha risposto
Scam scam scam. Impudency, no, criminal behavior! Just like the other reviews here I support the low score. Special designed dating site to scam. Just received bill on 4.200 D Kroner although I wrot... Leggi di più
L'azienda ha risposto
Signed up for a free trial. Could not cancel so they ended up robbing me of £60. They now say I'm liable for another £40 and they are going to set a recovery firm on me - AVOID. We need to stop pay... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Opdag Casual Dating og find uforpligtende forhold uden bånd! Tilmeld dig gratis nu og aftal din første Casual Date.
Informazioni di contatto
13 rue du Commerce, 1351, Luxembourg, Lussemburgo
- service@c-date.dk
- www.c-date.dk
1,2
Pessimo
183 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Do NOT sign up for thos website
Do NOT sign up for thos website. Lots of dangerous scammers. The website is impossible to unsubscribe from. Then they harass you for unpaid subscriptions.
1 aprile 2025
Non scritta su invito
Risposta di C-Date
Hi Paul! I can assure you that we take the issue of scammers very seriously and if you encounter any suspicious activity I would recommend you to report it so we can take proper action. If you want to cancel your subscription you can easily find the form at the bottom of our page and it doesn't even require a login! If you need any help at all do not hesitate to contact me at c-date-trustpilot@c-date.dk and I would be happy to look into your case! Thanks, Henrik.
I cancelled my subscription in March…
I cancelled my subscription in March 2024 via the iOS App Store, assuming it was sufficient, as is standard for all other Apple-based subscriptions. C-Date ignored this and claimed I had to cancel separately through their hidden internal form — something never clearly mentioned during sign-up or in the iOS cancellation interface.
As a result, I was charged €578.52, despite hardly using the service at all. I emailed several times to explain the situation and request a refund, but received no response.
To make matters worse, they charged me again for another month I never intended to use, plus an additional late fee (Mahngebühr). Even after I requested account deletion under GDPR, they continued sending demands.
This company’s business model is based on deliberate confusion, hidden conditions, and ignoring cancellations to lock people into costly renewals. Now they're threatening with collection agencies.
This is not a legitimate dating platform — it’s a well-designed scam. Stay away!
21 marzo 2024
Non scritta su invito
Risposta di C-Date
Update: Hello again Paul and thanks for providing us with more info. I can confirm I've received your email and your case has been forwarded to the relevant department and you will recieve a reply to your email as soon as our investigation is complete. Thanks, Henrik.
Hello Paul! iOS payments are managed by Apple and if you have cancelled via iOS that should be enough. I want look into your claims, but I cannot find a profile so I would need you to contact me at c-date-trustpilot@c-date.dk , I also requested the information here on Trustpilot aswell. Thanks, Henrik.
I joined for one month about 14 days…
I joined for one month about 14 days ago.
The experience is totally negative.
After a week, I decided to end the Auto Renewal of the subscription. To say that this process is near impossible is an understatement.
It took me an hour to get round it. They have designed a complicated process in which they may include bots
put there to hinder the process.
Eventually, when you get to the right page, you have to find and type in a code of dozens of symbols, rather like a modem pass code but 5 times longer. It's a challenge.
So I did eventually get confirmation that I had terminated my subs.
Subsequently,
I did see a really gorgeous woman stand out like an oasis amongst the few other ladies who, to be polite, are visually, mostly undesirable, and started some dialogue.
I have always said with online dating, that if you are " punching above your weight", then it's a scam /fake profile. After a few days of chat, it was obvious that the replies were not coming from an "English Rose" in the UK but from probably a sinister male somewhere overseas. I told the woman that my subs were ending, and "she" said go on Telegram to continue the talk.
Whoever, this person was, it wasn't someone with the images and profile given on C DATE.
I informed Cdate and the profile is still there. Say No More !!!
9 marzo 2025
Non scritta su invito
Risposta di C-Date
Hi Jack! I can assure you that we do not use any bot profiles on our platform. We actively monitor for and prevent fraudulent accounts and if
you encountered any suspicious profiles I encourage you to report this so we can take immediate action. Thanks, Henrik.
BIGGEST FRAUD I HAVE ENCOUNTERED
BIGGEST FRAUD I HAVE ENCOUNTERED. EVEN AFTER ASKING THEM MULTIPLE TIMES TO CANCEL THEY STILL ARE SENDING NE NEW PAYMENT REMINDERS and GIVING THREATS OF DEBT COLLECTION. I WILL TAJE THEM TO COURT FOR HARASSMENT AND FRAUD IF THEY DONT STOP THIS IMMIDIATELY.
21 febbraio 2025
Non scritta su invito
Risposta di C-Date
Hi GX. Your subscription will be automatically renewed unless you send a valid cancellation in time as explained when you accepted our terms & conditions. I would like to look into your case, but I cannot seem to find your email, please send me a message at c-date-trustpilot@c-date.dk, I have also sent you a info request here on Trustpilot. Thanks, Henrik.
Bot-controlled and intransparent pricing.
You get the first messages from what is presumably a bot during your registration process. The pricing is highly confusing (they state a price of 24.99€ for four weeks but then want to charge you that amount PER WEEK, or they pretend they are charging per month and then explain in their T&Cs that they calculate a month so that I'ts almost never a full calendar month).
A business model based completely on shady business practices.
19 gennaio 2025
Non scritta su invito
Risposta di C-Date
Thank you for your feedback. The total price for the subscription is always displayed on the payment page before entering your payment details. Yes, our terms and conditions clarify how billing cycles are calculated. If you have any further questions or need assistance, you can use our contact form to get in touch with our customer service. Thanks, Henrik.
Finger weg von dieser Abzocke
Finger weg von dieser Abzocke. Gestern habe ich ein sogenanntes Abo für einen Monat abgeschlossen, welches eigentlich recht günstig war. Heute wurde wir von dieser Firma satte € 69.90,- abgezogen!!! Nach außen hin, gibt sich C-Date als seriös, doch glaubt mir, an dieser Plattform ist absolut nichts Seriöses. Das ist geradezu kriminell, was dir machen.
13 gennaio 2025
Non scritta su invito
Risposta di C-Date
Hi, thanks for getting back to us with more information. I can see that our customer service has already been in contact with you about the full price and cancellation of your Premium subscription. If you have further questions, please reply to their email directly. Thanks, Noel.
Hi, Sorry I can't help you too much as you've written in German on a Danish review site and the email provided is for a free membership, not a paid membership! If you'd like a refund please contact customer service for whichever c-date site you've paid, using the email you've registered for the paid profile. Best, Emma.
These fools keep sending me emails…
These fools keep sending me emails threatening me with legal action but they can suck my D!
Scam company, generic emails, never answer the phone when I call to tell them to F*** off either.
LOL keep it up you douchebags
See you in court hahaha
26 dicembre 2024
Non scritta su invito
Risposta di C-Date
Oh dear! I think you must be calling a debt agency or someone else as we don't have a call centre. If you want us to look into your account you can email us at c-date-trustpilot@c-date.dk. Best, Emma.
AUFPASSEN ABZOCKE!!
AUFPASSEN ABZOCKE!!!
Sehr unseriöse Anbieter. Mitarbeiter sehr arrogant und gleichgültig. Hier es geht nur um das Geld und die Leute zu verarschen.
Habe eine schön verpackte Falle-Angebot aus versehen angenommen. Habe den Vertrag innerhalb der gesetzlichen Frist gekündigt auch online und schriftlich. Kündigung wurde bestätigt. 360 Euro bezahlt. Dann bekomme ich von Inkasso Riverty PayPal eine Zahlungsaufforderung nochmal für 360 Euro. Also für 2 Wochen Mitgliedschaft habe ich 720 Euro bezahlt. Bei Nachfragen habe keine Antworten bekommen oder als letztes eine e-mail wo ich mit der Inkasso alles abklären soll . Der Inkasso sagte dass die eine Auftrag von C-date über PayPal haben. Anwalt eingeschaltet aber das Geld habe ich immer noch nicht. Unglaublich diese Arroganz und Unverschämtheit wie die Menschen hier behandelt werden.
3 giugno 2024
Non scritta su invito
Risposta di C-Date
You've written on the Danish site here so I'll reply in English, for a German reply please move your review - however, please note we've looked into your claims and your account and whatever request you've had for money does not appear to be from C-date. There is no external debt and no requests for money from C-date, in fact C-date refunded you! Please check the details of your claims for accuracy. Emma.
Jeg er til syneladende blevet medlem…
Jeg er til syneladende blevet medlem uden at melde mig på.FUP OG SVINDEL
15 novembre 2024
Non scritta su invito
Risposta di C-Date
Hej Frank, tak fordi du kontaktede os. Med de oplysninger, du har givet, har vi fundet en gratis medlemsprofil. Du kan selv slette din profil i profilindstillingerne, og hvis du har brug for hjælp til at slette den, kan du kontakte vores kundesupport. Noel.
Scam company sent 30 emails within the…
Scam company sent 30 emails within the time frames wishing to withdraw from the contract they stopped responding. Reported to action fraud and filed a police report online to aid taking the site down and reporting at least how they scam people .
4 novembre 2024
Non scritta su invito
Risposta di C-Date
Hi Daniel. With the e-mail you provided I can't find you in our system. Please contact us again from registered e-mail address and I'll have a look at your case. Generally speaking our customer service replies within a few days, but be aware that if you send multiple e-mails it might take longer time for you to get a reply. Thanks! Regards, Elias.
SCAM - bots, og utrolig dårlig support service.
Hjemmesiden er fyldt med Bots (utroligt dårlig lavet til dansk), for slet ikke at tale om deres medlemspris/opsigelse. De henviser til opsigelse via deres hjemmeside, men hjemmesiden har ikke en opsigelsesblanket. Support siger udfyld opsigelsesblanketen, linket de henviser til er ikke i deres hjemmeside (inklusiv i HTML'en). Det er snyd og bedrag og de trækkerne ud for at tage flere penge fra deres "kunder". Det er en joke og jeg har tænkt mig at udføre indsigelse mod dem, da de hverken er behjælpelige eller overholder dansk GDPR-lov I forbindelse med opsigelsen.
25 ottobre 2024
Non scritta su invito
Risposta di C-Date
Hej Øhm. Du har desværre ikke oplyst din registrerede e-mailadresse, så jeg kan ikke tjekke din konkrete sag og svare dig direkte. Angiv venligst dine oplysninger, så jeg kan tjekke og besvare din forespørgsel. Vi bruger ikke bots på vores hjemmeside. Opsigelsesformularet findes nederst på vores hjemmeside, inden du logger ind på din profil. Kontakt mig på vores kundeservice e-mailadresse, så kigger jeg på din sag. Tak! Hilsen Elias.
Finger weg!
Finger weg!
Nachdem ich das Premium-Abo gekauft habe, wurden mir plötzlich mehr als 350 Euro vom Konto abgebucht. Im Kaufpreis stand ein monatlicher Betrag…
Als ich das gesehen habe, direkt per Fax von meinem 14-Tägigen Widerrufsrecht gebraucht gemacht, mit der Bitte um Bestätigung. Zusätzlich eine Kündigung per Einschreiben losgeschickt, ist auch angekommen, Nachweis liegt vor - dennoch immer noch keine Bestätigung bezüglich meines Widerrufes.
Nach zweimaligen kontaktieren des Kunden-Support weiterhin Funkstille und keine Antwort!
Es besteht ein Nachweis dass das Fax angekommen ist, sowie das meine Kündigung per Post angenommen worden ist - über den Kunden-Support erreicht man niemanden.
Lasst es sein und spart euch den Stress.
9 ottobre 2024
Non scritta su invito
Risposta di C-Date
Hi! I can see that our customer service has already been in contact with you about your refund. Please follow their instructions. Thanks, Noel.
Betrug
Ich wollte ein Abo für 24€ abschließen, 395,76€ wurden abgebucht!!!
Betrügermasche bis zum geht nicht mehr.
Habe die Bezahlung Versuch zu stornieren und keine Antwort bekommen.
Im Nachhinein die Bezahlung eingefroren und jetzt verlang diese Seite 750€!!! Von mir.
FINGER WEG.
8 settembre 2024
Non scritta su invito
Risposta di C-Date
Hi Luis. Sorry for my reply in English. There seems to have happened a mistake here from our side. You were sent a reminder by mistake and I would encourage you to read the last reply we sent to you yesterday and reply to us accordingly and we will solve your case. Please refer to this review. Thanks! Regards, Elias.
Scammer Alert
Do not, under any circumstances sign up to this website. It is fully bot controlled, they're not interested in communicating and they'll take £360+ from any card you register. It's almost impossible to cancel your membership.
Demand a SIGNED CONTRACT if they're using debt collection agencies against you, and DEMAND they take you to court. They won't. I guarantee it. THEY'RE SCAMMERS, nothing more. Parasites.
Block every email they send you and there's going to be quite a few, ignore them. They have no power in the UK. No UK offices, no UK business registration.
16 agosto 2023
Non scritta su invito
Risposta di C-Date
Hi! I'm sorry to hear about your experience. I’ve tried to locate your account, but I can't find an active profile with the details you provided to check your case. What I can say is we make sure to inform all customers about subscription costs and renewals before subscribing. The link to our cancellation form is available at the bottom of our homepage, so it’s easy to find. If your account has been handed over to a debt collection agency, please contact them directly to resolve the matter. Thank you! Regards, Elias.
Horrible experience. Awful charging
Horrible.
They charged me twice for premium subcription.
I paid it in the last.
I have the whole email conversation with the customer support.
Guys, stay in bumble or hinge.
Sincerely,
JY
1 agosto 2024
Non scritta su invito
Risposta di C-Date
Hi Yee-Yu. As you didn't provide us with the e-mail address that you registered on our page with, I am unfortunately not able to check your case. However, our memberships are automatically renewed, you were informed about this as you did the process of purchasing and entered your payment info to pay for the membership. If anything is unclear, please contact me from the registered e-mail address on our customer service, and I'll look into your case. Thanks! Regards, Elias.
Hi Yee-Yu. Thanks for providing me with your registered e-mail address. On mentioned account you already had your case processed as withdrawal and was refunded your payment in full. However, if you have another account, please contact me on our customer service e-mail and I'll have a look into it. Thanks! Regards, Elias.
Achtung
Achtung, reine abzocke! 3Monate stillschweigende Verlängerungen! Gebühren jenseits, Preis/Leistung sehr sehr sehr schlecht.
1 giugno 2024
Non scritta su invito
Risposta di C-Date
Hi Consumer. As you didn't provide us with your registered e-mail address I am not able to check your case and give you a relevant reply to your questions. However, in general, it's clear from the info we provide you upon purchase that your membership is a subscription. I would encourage you to contact our customer service if you have further questions. Thanks! Regards, Elias.
Risposta di C-Date
Vi vil gerne forsikre dig om, at vi er en legitim virksomhed, og vi er kommercielt registreret i Luxembourg. Du kan finde alle vores detaljer på hjemmesiden - det er ikke nødvendigt at logge ind.
Risposta di C-Date
ok
Nicht besser als Timder
Nicht besser als Tinder. Viele Profile sind fake. Die in Aussicht gestellte "Erfolgsquote" hat sich nicht erfüllt. Sehr teuer
8 novembre 2023
Non scritta su invito
Risposta di C-Date
Hi, we're sorry to hear our site didn't meet your expectations. We don't allow fake profiles so we're really sorry to read your review. If you could email our customer service with as much information as possible we'll look into your claims. You can also report a match online if you're concerned about something. Thanks.
Kan lige som alle andre ikke opsige mit…
Kan lige som alle andre ikke opsige mit abonnement! Dette sted er rendyrket svindel!
15 agosto 2023
Non scritta su invito
Risposta di C-Date
Hej, vi er kede af at læse din anmeldelse. Med de oplysninger, du har givet os, kan vi se, at dit abonnement allerede er blevet opsagt. Tak.
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