BuyAutoParts.com Recensioni 

1379
•
TrustScore 2.5 su 5

2,3

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Valutata 1 stelle su 5

Company does not return emails or respond to any emails for that matter, Return an item over a month ago for a core and never received my core charge back, Company does not respond to any of my emails... Leggi di più

Valutata 1 stelle su 5

This company said they had my part in stock on their web site but in fact did not so they cancelled my order the next day without any notification. I even emailed their so called customer service and... Leggi di più

Valutata 5 stelle su 5

Never thought would find parts for 2014 Hyundai Equus but BAP to the rescue! The dealer claimed I would need to pay $7,400 (PARTS ONLY) for two front air suspension replacements; however, the final pr... Leggi di più

Valutata 5 stelle su 5

Quality Products and super fast delivery!! I have used their products on several jobs and I am very pleased. One note to those purchasing A/C compressors, double check physically if oil is present. Do... Leggi di più

Dettagli dell'azienda

  1. Tuttofare

Informazioni fornite da varie fonti esterne

Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.


Informazioni di contatto

2,3

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TrustScore 2.5 su 5

1K recensioni

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2,3

Tutte le recensioni

(1379)

35 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Customer Service

Great customer service. I was able to talk to a real person to make sure the rebuilt Saginaw power steering box I needed contained everything I required for a custom 4WD off-road project. I received it in three days and it was the exact steering box I had required to meet all my specifications.

19 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Sent the rong part 2nd day

Sent the rong part 2nd day. I payed for faster shipping as I needed my part. Very poor response from customer service. Not sure about the parts quality as I ended up ordering from another store. Probably will not use these folks again

21 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

I purchased a rack and pinion from B.A.P...dont do it

I purchased a rack and pinion from B.A.P and it almost killed me. One inner tie rod snapped on my going 40 miles per hour and I lost control of the car, for thats what happens when a tie rob breaks. I asked them for a refund, they cant do that till they get the old entire rack and pinion returned. I told BAP that returning the rack is not a option, so they told me to return the broken tie rod end and there send me another rack and pinion...thus doubling my chances of dying from another catastrophic failure. Customer service says they have u to a 2% failure rate on there racks...2% is insanely a huge number when it comes to a safety part .I work for a automotive supplier and we can only have 1 pcs per million that's defective that's 0.000001%...B.A.P can supply there victims a 2% defective rate....

6 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your time

Bought a turbo with exhaust manifold spent $900 for it paid $600 to install it and the wastegate was damaged had 1/4 inch side play. Called BAP they wouldn't just replace the exhaust manifold they wanted the entire turbo with manifold I bought before they sent out a replacement. Second option was buy another and get refunded later. I had to spend another $600 to have another turbo and exhaust manifold installed. My vehicle was down the initial 4 days waiting on their part just to find out it was junk. Would've cost me another 8+ days of downtime or another $900 and wait for a refund if I wanted a replacement plus another $600.

I sent their junk back for a full refund and bought elsewhere. I would highly suggest not using BAP if you want reliable parts with no issues.

10 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

Their vehicle catalog is incorrect, therefore we received the incorrect part. Not a big deal, easy to rectify, however this company's customer service is horrible. After several attempts calling to get it resolved, several times being hung up on and several false promises of a call back, I got frustrated and ordered through another company. Now they are witholding my funds, stating that its their policy to only give a "credit" not a refund. Absolute BS and scam.

12 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

I bought an AC compressor from them on…

I bought an AC compressor from them on Amazon. It lasted nine months and failed. They replaced it and then the replacement compressor lasted 10 days and failed. I wasted almost $1000 on installation between both compressors. Their customer service was horrible they refused to refund my money when I told him I didn't want another replacement. I do not recommend you buy from them, my experience shows that their compressors are junk and they don't care about you, once they have your money that's all they care about

23 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Great shopping experience!

Ordered a new Turbo for my 2002 Saab 9-3 SE convertible. Part arrived quickly as promised and in excellent shape! Packed very well and preserved. Saved about $1k as I paid less than $200 for a $1200 part!

23 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

A lot of online parts stores have lot's…

A lot of online parts stores have lot's of options that should or might fit your application. It all maybe a giant waste of time and effort. These guys have a fitment guarantee as well as all the possible cross reference numbers. The AC pump for my 08 Sequoia was exact match.

8 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

Superb experience exceeded expectations!

So far so good! Exceeded expectations with regard to drop-shipping requested parts to my choice of shops. We'll see how the quality compares and if there's a need for returns, etc., I'll write another review.

***There indeed was a need to return/exchange a part! They handled it like pros! Got my replacement a/c compressor dropped at my shop and they swapped it out and was good to go! No finger-pointing or feet-dragging! I'd give 6 stars if I could!

1 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

It's a deal

Great catalog, competitive price and great customer service! Will order from BuyAutoParts again!

28 luglio 2022
Non scritta su invito

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