BuyAutoParts.com Recensioni 

1380
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TrustScore 2.5 su 5

2,5

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Valutata 1 stelle su 5

I ordered a part for a 89 ranger tailgate. I have invoice and have requested a return label and refund with no answer. This company, which was imbedded in another parts company thru Amazon, vehiclesec... Leggi di più

Valutata 5 stelle su 5

The Turbocharger I purchased was exactly as described and fit my 2007 RDX, like it was supposed to. I thank the seller for it's prompt, delivery and honest service. I will definitely rep this com... Leggi di più

Valutata 1 stelle su 5

This company said they had my part in stock on their web site but in fact did not so they cancelled my order the next day without any notification. I even emailed their so called customer service and... Leggi di più

Valutata 1 stelle su 5

Send wrong part. Have spent an entire day trying to get them on the phone. They have a fake phone system, so calling just puts you on hold indefinitely. They won't answer emails, and obviously do not... Leggi di più

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Informazioni fornite da varie fonti esterne

Auto Parts - Buy Auto Parts is your home for Auto Parts, Car Parts, Truck Parts, Import Parts, Performance Parts and Automotive Accessories.


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2,5

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TrustScore 2.5 su 5

1K recensioni

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,5

Tutte le recensioni

(1380)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

AC Parts for 99 Dodge Neon

Found the ac parts online at a great price. They had the parts in stock and we received them in a week. Shipping was free and there was no damage. Still need to install the parts. I would recommend this company for having great prices, with many parts in stock and shipping is free and fast.

14 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

New steering box, pefect!

Ordered a new steering box for my chevelle and it was delivered within 3 days of ordering. The steering box fit correctly and completely solved the loose steering problem. It works perfectly. Very pleased with the transaction

17 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great Customer Service!

I placed the order of a very specific part and it was canceled when my bank questioned the authenticity of the order due to a recent move. Once that was resolved, I replaced it and found the price had increased slightly. My CSR reduced the price to that of the original order, confirmed it was going to the right vehicle and immediately put the order through. It was delivered in a very timely manner and we're all happy!

8 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

ORDERED A A/C COMPRESSOR FOR A FORD…

ORDERED A A/C COMPRESSOR FOR A FORD F-350
INSTALLED AND HEARD A LOUD NOISE TURNED OFF MOTOR AND FOUND MAGNET WAS SPINNING AROUND WHICH RIPPED OUT THE WIRES WHOEVER THEY GET THE PARTS FROM ARE NOT GOOD QUALITY
CALLED TO GET ANOTHER PART UNDER WARRANTY AND HAD TO PAY ANOTHER $179 TO HAVE IT SHIPPED AND INSTEAD OF THEM SHIPPING OVERNIGHT AT NO CHARGE THE SENT IT GROUND SO NOW IT SITS WAITING FOR A NEW PART HOPEFULLY THIS PART IS GOOD

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

The customer service I talked with on…

The customer service I talked with on phone was very helpful with the process, first indicated it would be a couple of weeks but by the end of the day I had a email saying it would be shipping the next day. I received the steering box with in 7 days, the steering box appears to be good, glad I found this company on internet

25 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Compressor kit at a fraction of the…

Compressor kit at a fraction of the price of an OEM. Fitted it in myself and still working as advertised today. Competitive pricing and on time delivery. My experience was good and would recommend

4 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Screws up their pricing then lies about it! Dishonest company.

I placed an order on June 28th for an AC compressor through their sister site, DiscountACparts.com. The price was VERY good and it arrived very quickly. I was hesitant to trust them as their compressor came up in a Google search result and the pricing seemed too good to be true. I have three older Audis and decided to then proceed with ordering two more compressors via the BAP site as they were still sitting in my cart from my initial search back on the 28th of June. I realized BAP was just another umbrella site for the parent company, GPD so I figured it would be OK as well. Wrong!

On July 1st I ordered two more AC compressors at their good pricing. My order just sat there... processing. It was of course the July 4th holiday so I assumed that might back things up a bit. Then I got back to work and busy and realized, hey, I haven't gotten my order yet. Checked online and still processing but of course I paid back on July 1st. Two support emails went unanswered.

Today, July 18th I hop onto live chat to get things resolved. Diane is the online chat agent and at first tries to tell me that my order had been delivered (uh, that's the first order). Then she looks into order #2 and comes back to say those compressors are back-ordered and the order was cancelled. Oddly, I never got word of this and had been given no refund etc. In the meantime, BAP increased the price of the compressors on their web site to $312 and I told Diane in chat that they show them as in stock, and I bet that if I were to order one now at that price I'd get it. She transfers my chat to Anthony in sales... and sure enough, they have TEN of them in stock but just didn't want to honor my order because THEY had screwed up on their pricing within their catalog.

The best part? I had enough sense to screen record my entire interaction with them and fully caught them in the lie. As of writing this revue, still no refund or official cancellation notice. The video of my BAP experience will be coming to YouTube soon as well... S-CARS.ORG channel for those interested in seeing their dishonesty in action.

1 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Bad Customer Service

Ordered two turbos along with oil feed lines and gaskets for an Ecoboost. My credit card company kicked it back to me as a questionable purchase and immediately BAP called to help correct it and make the sale. When I received the parts and installed, one of the oil fee lines was .018" larger than the factory line and would not fit into the fitting on the engine block. Now you think I could get someone to reply to my problem, nope. I have tried and tried to get a response from them to see what they would do about it before writing this review. When they want your money they are fast to correct, when you have a problem, not so much. I will also add that the gasket set sucks for install. Make sure you by a gaskets set from a manufacturer that has gaskets with the fingers on the gaskets that hold the gasket to the oil feed lines and exhaust flanges. You'll be glad you did when you're not fighting lining everything up.

9 maggio 2023
Non scritta su invito
Valutata 4 stelle su 5

Bought a steeringbox for a right hand…

Bought a steeringbox for a right hand drive jeep jk. Had it shipped to South Africa and I’m super happy. For the price, the quality is amazing. Stoked to have my jeep a pleasure to drive again! Reason for 4 stars and not 5, after purchase I received a mail informing me of a ‘minor delay’ for which I had to call them to resolve - the mission to call internationally was crazy. Managed to get it sorted; they questioned why the shipping and billing addresses differed. I know right. Regardless, super happy with purchase and quality of steeringbox.

23 maggio 2023
Non scritta su invito

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