Awful Ofsted report, no open communications & constant room closures
We've used Busy Bees nursery for our three children over the past 8 years and in the past few years the standard has declined significantly, to the point now they have basically failed their latest Ofsted inspection (search Ofsted for Busy Bees Newbury) which was even covered in the local press (search Busy Bees Newbury Weekly News).
Communication from Busy Bees central management is basically non-existent with no attempt to openly discuss and share their plans to improve. Ofsted required some 'Next Steps' to be addressed by the 5th June. Have they done anything? Have they shared their progress and been open with parents? Not at all. Management are interested in profits and making money, not providing an appropriate level of care and service or supporting their centre staff.
This awful Ofsted report also comes after months and months of 1 or 2 days a week of closure to various nursery rooms due to 'shortage of staff', often notifying parents at 17:30 the day before their child won't be able to come in the following day. Totally unacceptable and a breach of contract to provide a regular level of care. I would avoid these nurseries at all costs.
