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Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY . It’s literally impossible to return anything . They keep going back and forth and will offer you money ( a fraction of the cost you paid ) to keep the clothes .... Leggi di più

Valutata 5 stelle su 5

I was worried about ordering from Burora because I had a bad experience ordering from another company. BUT- My experience this time with this company was fantastic! My order came quickly and I love a... Leggi di più

Valutata 5 stelle su 5

Slow shipping but I expected it from reading reviews. I live in Washington State and it took a month to deliver. As for the dresses, a few were fabulous just as pictured. A couple dresses only had the... Leggi di più

Valutata 4 stelle su 5

Very cute items, and shipping took slightly less time than I expected. I ordered two long dresses and both were more sheer than I expected so I don't know that I'll get much wear out of them but I jus... Leggi di più

3,7

Nella media

TrustScore 3.5 su 5

213 recensioni

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3,7

Tutte le recensioni

(213)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT BUY FROM THIS COMPANY!!

DO NOT BUY FROM THIS COMPANY!!! I ordered three dresses and unfortunately they did not fit. I emailed the company, as stated on their website, to ask what I needed to do to return the garments. They responded with how their garments are sized according to the size chart, blah, blah and they will refund me $11. The order was $107.32! I emailed them again and they responded a few days later telling me that I could keep the garments and they'd refund me $22, if that was okay with me.
Did I miss something??? This is not a negotiation. I emailed them again and said NO, I will gladly return their clothes and I want ALL of my money returned. I have yet to hear from them.
I posted on their FB page and I think they may have blocked me because my comments are gone and the ability to leave comments is also gone. DO NOT BUY FROM THEM!!!!! They are attempting to steal money!!!

12 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

This company is a big rip off

This company is a big rip off. They accept your credit card payment , keeps your payment but you never receive your order. Ordered in early May not received order
Big rip off good luck if you place a order.

9 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

BIG SCAM

Items are not as pictured... And you will not be able to return them.... They offered me a $9 refund for a $95 order... I have gotten them up to $40 refund, but that is much a they will go. As stated in another review there return center is in Bubai and you will pay the shipping...

7 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

SCAM do not order

I ordered a few dresses and each one was a very cheap version that didn't match the picture (or the pattern) and made with cheap fabric. The sizes were larger than what was described online in the measurement section. I'm in Canada, and when I contacted them for a refund, they said "Our return warehouse is in Dubai. The shipping fee is very expensive. If you insist on returning, you will pay the freight by yourself." They basically discouraged me from sending them back (because the products are garbage quality) and they offered to send me a refund worth 20% of what I paid for the products. Companies like this will make a profit whether you return the clothes or not. This is a legitimate scam. I called VISA and told them to investigate this companies practices. I don't know how they can have a service agreement with a fraudulent company. Also, beware that there are many copies of the same pictures of clothing on other sites that look suspiciously the same. These sites can come down and relaunch with a new name quickly but they're all the same.

7 luglio 2021
Non scritta su invito
Valutata 3 stelle su 5

I ordered the first of 3 items I was…

I ordered the first of 3 items I was jonesing for from Burora. I ordered it hoping to get it before my vacation to Cabo, but missed receiving it by a day. The one dress I really wanted fit. Not as loosely as I wanted, but still awfully cure and with a very cool pattern. But the other dress and 1 shirt were very, very small - even though they were the same size. I checked the size guide to make sure they were all the same, and they were. So, I don't know why one would fit, but not the other two.

7 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam! Do not purchase. The clothes is garbage quality. The company has blocked me from commenting on FB once they knew I was unhappy. It is impossible to return.
I called my credit card company today, and am disputing the charges based on “clothing not as described” will receive refund within 30-90 days. Let the credit card company fight for you.

5 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

No response on returns: scam

The clothes were all too large. The website says 30 day refund, but there is no information whatsoever about how/where to return or exchange. I email daily, but they don't respond. It's a scam.

5 luglio 2021
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

This company is horrible. The clothes do NOT look like the pictures, instead they look like cheap knock offs. They take forever to get to you & the customer service sucks when you try & return. Asked for a return label 4 times & all they did was continue to offer me a fraction of what I paid & no mention of the return label.

5 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Love

Love, love my purchase. The material is beautiful and will be ordering again and will recommend to my friends.

4 luglio 2021
Non scritta su invito

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