Buildfix Recensioni 861

Buildfix were excellent to work with, from my initial contact, Matt coming to assess the job, and the crew carrying out the works.
They kept me well informed on the work, and everything was completed on time and on budget.

I’m not sure where to begin with regards to singing the praises of “Buildfix”.

I had a rather significant damp problem in the brickwork of my balcony and from the moment I first called “Buildfix” they have been the epitome of friendly, professional, reliable and informative. It is without exaggeration that I say that “Buildfix” is probably the single best company that I have ever had the pleasure of dealing with.

Before coming across “Buildfix” I was struggling to find a tradie to even come out and take a look at my problem, let alone fix it! In this day and age most tradies/companies don’t even bother replying to calls and when they do respond they are loathe to come out on site to even take a look at the issue (most of them just ask you to email photos, which can’t always give you a comprehensive idea or understanding of the issue) “Buildfix” was the exact opposite. Not only did they promptly reply to my call but within days they had booked in a structural engineer to come out and take a look at the issue.

When Chris, (the structural engineer) came out, not only did he diagnose the issue (finally I had an answer as to what was going on with my brickwork!!) but he took the time to go through and very throughly and carefully explain not only the cause of the issue but what could be done to fix it. He happily and patiently listened to each and every one of my questions (of which there were many) and then took the time to answer each and every one of them. He also took the time to carefully inspect the house and see how extensive the issue was.

Having explained the issue and rectification process Chris then sent through a very detailed report which clearly outlined exactly what was to be done and how much it would cost. It is here that I would like to add that the quote was very fairly and reasonably priced!

Once I made the very easy decision of choosing “Buildfix” to carry out the repair (it was a no brainer really) the incredibly lovely Project Coordinator, Irene, gave me a call and booked in the times and dates for the work to be carried out.

And now we arrive at today, the day of repair (12/09/24) And from here the review only gets better. Jamie and Luke arrived today to carry out the work and there simply aren’t enough words to describe how wonderful they both were to deal with. Not only did they arrive promptly (they were also incredibly understanding when I was a few minutes late arriving home) but they were incredibly kind, courteous, friendly and exceedingly professional. Jamie took the time to take me through exactly what they would be doing today (just to make sure that we were all on the same page) and then later in the day Luke shared some very interesting facts and insight about the product they were using and exactly what it is and how it worked (he managed to explain it in a way that my laypersons brain would be able to understand it) Then when the work was completed I struggled to see any signs of the work being done. (Damp proofing requires drilling multiple holes in the bricks so that the solution/product can be injected and yet when the job was completed I could barely see any evidence of where the holes were drilled) I saw the holes with my own eyes, so I know they were there but the boys did such a great job patching them up that if I hadn’t seen the holes with my very own eyes I wouldn’t have believed they were ever there, such was the brilliant repair work) I’m not sure what else to say other than Both Jamie and Luke were incredible to deal with and they are honestly a credit to “Buildfix”

I would absolutely NOT HESITATE to recommended “Buildfix” to any of my friends or family who are in need of any home repairs/structural repairs.

A huge thank you to Chris and Irene and particularly to Jamie and Luke!! You are all awesome!!

Jared and Kurt did an awesome job. Very friendly and communicated every step of the way. My wife and I couldn't be happier. They went above and beyond to make the walls as straight as possible with the best amount of lift.

I had major cracks at my house and subsidance problem. I called Buildfix on a recommendation. They truly have been amazing and what they do. They came out to give me a quote and the subsidence has been done and I’ve had Terry and Brandon out here the past two days repairing the cracks. They answered all my questions and showed me exactly what they will be doing. They are very professional. Customer Service is exceptional. There work ethic. I can’t fault.
If you have any problems please give them a go. They are just really really good. I’ve had many of my neighbours their phone number as they watched what they were doing. Thanks Buildfix night my huge headache disappear.

The team quicky assed the problems with our foundations, sent the quote promptly and assigned a remediation team a few weeks later. The job took a whole day and the guys were efficient, experienced and did a thorough cleanup when completed. Highly recommended.

The Buildfix team delivered another terrific outcome for our property. George arrived and was clear on what and how he would be going about fixing our wall cracks. He kept the site clean and gave us continuous updates on his progress and was able troubleshoot along the way with ease.

Buildfix were fantastic in helping me with my subsidence issues I was having with my house which is built on a slab. From initial contact to completion, Buildfix kept me informed on how my property was going to be managed with a comprehensive report from the assessment/quote stage, competitive $$$, scheduling and completion of lifting the slab.

Technicians were friendly and communicative and minimally invasive - I was able to work from home while works were being carried out

Excellent communication and friendly

Happy with Buildfix, they made the whole process so easy from quote stage to completion of works. They did a great job of fixing my wall and would definitely use them again or recommend them to others

I cannot speak highly enough of Buildfix. They are truly elite in their field of resin underpinning, and I recommend their services to anyone in need of subsidence work.
Matt, the Senior Structural Assessor, visited our site for an assessment, and I greatly appreciated his down-to-earth approach. Matt’s communication skills were outstanding as he clearly identified all areas of concern. With his expertise, he developed a comprehensive scope of work plan, ensuring every detail was addressed with care and professionalism.
I also cannot speak highly enough of Sam, Brad, and the entire team who worked on our home. From start to finish, they consistently exceeded our expectations. They always arrived on time, fully prepared, and treated our home with the utmost respect and care.
What truly stood out was their exceptional communication. They kept us informed every step of the way, explaining their process in detail and patiently answering all our questions. This transparency made us feel comfortable and confident throughout the project.
Their diagnostic skills were outstanding, and they consistently found the best solutions to ensure an exceptional outcome. They approached every task with professionalism and a positive attitude, and their genuine enthusiasm for delivering excellent results was evident in everything they did.
What could have been a daunting and overwhelming process was made remarkably smooth and stress-free, thanks to their unmatched expertise and unwavering commitment to excellence.

Buildfix goes above and beyond to deliver exceptional results and ensure customer satisfaction. We give them our highest recommendation."

Jamie and Luke were the workers. They did a fantastic job. They cleaned up at the end. explained everything to me as the job went on and I was very happy with the outcome. and financially, it was a good decision

Well organised, turned up on time on the specified day, worked without fuss on a difficult task in a confined space, cleaned up afterwards and did an excellent job. Good follow up too.

Terry and Brandon attended to complete the second stage of our garage rectification work being cracked brick walls. They explained the process involved in detail and any questions we had were answered in a courteous and easy to understand manner. They were knowledgeable, friendly and true professionals. They went far and beyond our expectations in respect to the entire process. They are a credit to themselves and Buildfix.
Thank you Terry and Brandon. It was a pleasure dealing with you.
Barbara and Eugene

We are very pleased with the workmanship of our brick repair . All the work was done promptly and efficiently. All the young guys were very hardworking and explained everything that was being done. We would recommend this company to anyone who needs this type of work done. Thankyou. Kathy and Martin Smith

Pedro and Andy are really nice and experienced. Comprehensively explained all the process, work very calmly and precisely.
Jagtar chahal
Tarragindi

I had very good experience from start to finish from the time Matt came in to inspect surely he is very experienced and know exactly what is require in reasonable cost
Sam and Joseph came on site to do the work very hard to believe guys still out there take pride in there work these boys knew exactly what is required and without making any mess job was done and dusted in two days
Great work

After researching for over 12 months I’m so grateful I came across Buildfix in my ‘search’ efforts. My original house slab and the newer extension slab were moving apart, I had no idea and was so unsure of who to contact. Chris from Buildfix came out, explained that subsidence was causing the issues, what they could do to raise, stabilise and prevent further problems and send through their quote. I’m more than pleased with the results and was so happy on the day that an internal door, which I thought had swollen and needed shaving, closed perfectly (lucky I didn’t get it shaved 🤣).
I can’t thank the Buildfix team enough….Irene in the office, Chris who initially came out, Jordan who came to check my pipes etc before they went ahead, Joe and Aiden who carried out the work (no digging, no mess) … you were all wonderful. I have no hesitation in highly recommending Buildfix to anyone who has issues with movement, subsidence etc.

Sam & the rest of the Buildfix team were super professional and did a great job. Highly recommended.

Do not look any further than Buildfix if you have a sinking or uneven concrete slab. From beginning to end the team at Buildfix were leagues above their competitors with their transparent, efficient and cutting edge approach. In terms of pricing and warranty again, they could not be matched. Highly recommend the entire Buildfix team.