Broadway Candy Recensioni 

171
•
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I easily found products I'm interested in, adding to a basket and payment options were easy to navigate and the items arrived well packaged, and faster than expected. I am happy to recommend this site... Leggi di più

Valutata 5 stelle su 5

Ordering was super easy. Value for money too with bulk orders With minimum delivery charge I received my parcel the next day. The product itself was very good. I ordered the original South African Mac... Leggi di più

Valutata 5 stelle su 5

Arrived within 48 hours of order. Very good service. Drizzilliious rice cakes are amazing. Birthday cake is my favorite, then cinnamon, then store's bites. These are family favourite which I have... Leggi di più

Valutata 4 stelle su 5

I ordered from Broadway Candy in spite of the poor Trustpilot reviews because it was the only place I could find a product. As it turned out, my order was shipped in a timely fashion but the package... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Dolciumi

Scritti dall'azienda

Broadway Candy offers a wide range of snacks and confectionery, imported from countries all over the world including America, Australia and South Africa. Visit our online store to find a mix of popular, in-demand brands, such as Reese's, Jolly Rancher, Coffee Mate and more, as well as some hidden gems you don't yet realise you can't live without!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

171 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(171)

93 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

my purchases arrived within 3 days.

my purchases arrived within 3 days.
shortbread biscuits were passed best before2025 which I was aware of ordered 2 packets tried them and they tasted greasy,quite unpleasant.
I contacted the company over a week and a half to ask if they were still ok....still waiting for a reply meanwhile I have disguarded both packets.
I won't be being from this company again.

10 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

No matter what I have ordered from…

No matter what I have ordered from Broadway candy as always been dispatched and received nearly always next day. The products are great and value for money this is why we use them in our gifts for children. As there perfect for what we need.

14 luglio 2026
Non scritta su invito
Valutata 1 stelle su 5

Be careful to order with this company

Be careful to order with this company. I am really disappointed with Broward candy and also with Amazon. I never received the product.
After several contacts with both companies trying to fix the problem, Broward candy insists on stating that I received the product, then Amazon contact me, asking me to make a police report. I went to the police, but since it wasn't an emergency, they scheduled it for two weeks later. And when I tried to use the Amazon link to file the police report, it was no longer available. I tried contacting Amazon customer service, and they told me they would try to validate the link again, but it wasn't certain and that's how it stayed. I'm still waiting, without a response from Amazon. Simply ignored and with a loss of over €130.00, not counting the import tax, which was also paid to the Belgian postal service. I've been an Amazon Prime customer since 2018 and have spent a lot of money on Amazon, but with all this, I've completely lost confidence in this company.
From now on, I'm going to rethink how I shop.
About Broward Candy, it wasn't the first time they've caused me problems (I only bought again because I need the product and sometimes I can only find it at this company), in my mind I know they are completely disorganized or scammers.

9 aprile 2026
Non scritta su invito
Logo di Broadway Candy

Risposta di Broadway Candy

Hi Ricardo, having looked into your order history, it appears that a replacement of Country Time Lemonade was sent to you in April.

If there is anything else we can do to assist, please email us directly with the details so we can look into it further.

Kind regards
Broadway Candy

Valutata 5 stelle su 5

Good choice selection

Good choice selection normally good deals and very fast delivery

27 giugno 2026
Non scritta su invito
Logo di Broadway Candy

Risposta di Broadway Candy

Thank you for the lovely feedback! Looking forward to welcoming you back again soon :)

Kind regards
Broadway Candy

Valutata 4 stelle su 5

Ordered x3 tins of Guavas

Ordered x3 tins of Guavas. 2 were moderately damaged. Not sure due to delivery as well packed. Otherwise difficult to buy and at a reasonable price from this retailer. I hope they weren't sent out damaged.

26 giugno 2026
Non scritta su invito
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Risposta di Broadway Candy

Thank you for your review! We definitely do not send out damaged products, so we are sorry to hear that the tins arrived in this condition. Despite being well packaged, damages can still occur during transit. We look forward to future orders from you!
Kind regards,
Broadway Candy

Valutata 1 stelle su 5

Selling Expired products

Subject: Complaint Regarding Sale of Expired Products

To Whom It May Concern,
I am writing to formally complain about Website Name:
broadwaycandy com in UK
for selling products that are past their expiration dates.

On date 26/06/2026 , I purchased
Huel Ready to Drink Complete Meal Cinnamon Swirl 500ml Bottles

from their website. Huel Products Arrived on the 29/06/2026 by Royal Mail
After consuming the product, I began to feel unwell just minutes later.
I read the bottle and its appears that all 24 Huel bottles Expired in 17/06/2026
This raises serious concerns about the safety and quality of the products they sell.

According to consumer protection laws, it is illegal for businesses to sell expired food or health products, as this can pose significant health risks to consumers. Such practices not only violate consumer rights but also undermine public health and safety.

I am worried that other customers might unknowingly experience similar issues, and I urge you to investigate this matter thoroughly. It is essential that appropriate action is taken to protect consumers and ensure compliance with relevant laws.

I contacted broadwaycandy and refused to return and refund, further moreover they have send me email with on screenshot from they computer that it can be use for a month after the expiration date. Unfortunately they lied
Avoids this company website
This American company registered in uk
At: Level 2, Cranborne House Cranbourne Road Potters Bar
EN6 3JN
United Kingdom

29 giugno 2026
Non scritta su invito
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Risposta di Broadway Candy

Thank you for getting in touch.

Like many other retailers, our website includes a section for selling products that are close-to or past expiry. This information is made explicitly clear in the product title, and customers are therefore able to make informed decisions about whether or not they would like to make these purchases at a heavily discounted price.

Food stores can legally sell expired Huel protein drinks. All Huel products carry a Best Before date rather than a "Use By" date. Under UK law, retailers are allowed to sell items past their best-before date as long as the customer is clearly informed.

Kind regards,
Broadway Candy

Valutata 5 stelle su 5

Good range of products

Good range of products, prices are not ridiculous and easy to order and fast delivery.
Have used before and would buy again, ticks all the boxes

23 giugno 2026
Non scritta su invito
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Risposta di Broadway Candy

Thank you for this lovely review! Looking forward to seeing you again soon :)
Kind regards
Broadway Candy

Valutata 5 stelle su 5

Amazing service

The pricing and quality is amazing and on top of it the delivery was done in just 2 days am really happy. Will keep ordering in future .

22 giugno 2026
Non scritta su invito
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Risposta di Broadway Candy

Thank you for this lovely review! We look forward to your future orders :)
Kind regards
Broadway Candy

Valutata 4 stelle su 5

Order delivered, fast customer service response to problem.

I ordered from Broadway Candy in spite of the poor Trustpilot reviews because it was the only place I could find a product. As it turned out, my order was shipped in a timely fashion but the package was damaged in transit. Broadway Candy responded to my website generated message promptly, and has given me an appropriate partial refund. I have since re-ordered. I’ve taken off one star because it could’ve been packaged a little better to prevent the loss.

1 giugno 2026
Non scritta su invito
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Risposta di Broadway Candy

Thank you for trusting us and for your honest review. We appreciate the feedback and look forward to seeing you again!
Kind regards
Broadway Candy

Valutata 1 stelle su 5

Deranged communication

I was very pleased to discover this company as they sell products I find hard to obtain elsewhere and that are reasonably priced. Unfortunately, the "Create Account" option on the site does not work properly. As I was filling in my details and had not yet created a password, a pop up appeared asking me to verify myself and options to do this, I chose email and followed the instructions etc. This took me directly to the site and closing the "Create Account" page; therefore I have no password by which to gain access again once logged out.
I went to My Account on the site and discovered that creating a password there was not possible, so I made my order and emailed them explaining the issue regarding the fact I have no password and can't get access to the site. I got this answer:
"We don't have access to your password and are unaware of it. Could you please try logging in and out to check if you can still enter the password or not?"
I asked them to read my opening message again, but they were still unable to process the the information I had given i.e. I have not got a password.
I have had to request that they close my account but they just thanked me for my business.

1 maggio 2026
Non scritta su invito
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Risposta di Broadway Candy

Hi groan, please note that an account is not necessary when purchasing from our website. You are welcome to simply add products to your cart, then enter your name and address at checkout to confirm delivery charges, and complete your order from there.

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