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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Compact Brize unit: We eagerly purchased a 14mm SDS drill bit for the installation. This was the only size mentioned on the website's drawings. The instructions are available solely on a YouTube video... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Prompt delivery, extremely well packed, which was a good thing as the driver found a strap holding boxes in place had broken during transit meaning that goods had been thrown around in the van. Thi... Leggi di più

Valutata 5 stelle su 5

My extra large Brizebox was promptly delivered by a 2-man team. It looks nice outside my house, and it's been used by couriers for the deliveries I've had so far without issue. It's great being able... Leggi di più

Valutata 5 stelle su 5

Pre and post purchase advice given was excellent. Product arrived within days of purchase. Able to change main door for retrieving post from front to the rear- very versatile. Box about to be insta... Leggi di più

Dettagli dell'azienda

  1. Fornitore di caselle postali
  2. Associazione di architetti
  3. Progettista architettonico
  4. Servizio di affitto di caselle postali
  5. Negozio di apparecchiature per la sicurezza

Informazioni fornite da varie fonti esterne

Want To Make Sure You Receive Your Parcels? Secure, Weatherproof, Simple to Use and Accepts Multiple Deliveries. The Ultimate Parcel Delivery Box.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

265 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Compact Brize unit

Compact Brize unit: We eagerly purchased a 14mm SDS drill bit for the installation. This was the only size mentioned on the website's drawings. The instructions are available solely on a YouTube video, lacking any details on the drill hole size. After creating four 14mm holes, we found ourselves spending the morning attempting to install the bolts, which simply rotated in place. By afternoon, we discovered that a 14mm hole was incorrect, forcing us to restart. Providing clear written instructions instead of a humorous video would be beneficial. The product shows a lot of effort, so why not complete it with detailed guidance?

25 gennaio 2026
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Risposta di Brizebox

Thank you for taking the time to leave such detailed feedback — and I’m sorry the installation proved frustrating.

The drawing shown on our website illustrated the diameter of the fixing holes in the unit itself, rather than the drill size required for installation. While the recommended drill bit size is referenced elsewhere on the website and in our FAQs, we can see how the drawing — without written context alongside it — could be open to interpretation.

To avoid any potential misunderstanding going forward, we have removed the drawings from the website.

Thank you for your constructive comments and for recognising the effort that goes into the product itself — your feedback has been helpful in refining how we present our installation guidance.

Valutata 5 stelle su 5

Great product

Fast delivery, great product. Has already saved me answering the door a few times!

2 gennaio 2026
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Risposta di Brizebox

Thank you for your feedback — we’re really pleased to hear you’re already seeing the benefits of your Brizebox. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Excellent Service

Excellent Service. Most helpful, especially after we ordered the wrong size unit and had to return it.

12 novembre 2025
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Risposta di Brizebox

Thank you for your kind feedback — we’re really pleased we could help and make the return and replacement process as smooth as possible. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Our second brizebox due to moving…

Our second brizebox due to moving house, really good post and parcel box. Good customer service, well packed and good shipping.

10 dicembre 2025
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Risposta di Brizebox

Thank you for your feedback — we’re really pleased to hear you’re happy with your Brizebox and our service. Thanks for choosing Brizebox again and for taking the time to leave a review.

Valutata 3 stelle su 5

My box does not open properly

My box does not open properly. The posties refuse to use because it's so temperamental. If you turn the handle quickly the inner-gates do not lift completely and the drawer will not open. Most delivery workers aren't looking to hang around.

Annoying really. Now the posties ring my bell and if I'm not in I miss the delivery.

5 febbraio 2025
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Risposta di Brizebox

Hi Ash,
Thank you for your feedback — we’re really sorry to hear you’ve experienced an issue with your Brizebox.
We were surprised to see this review as we haven’t received any calls or emails from you regarding this problem, and we would have been happy to help resolve it for you at any point.
The drawer mechanism should not be temperamental, and it sounds like there may be a simple adjustment or part replacement needed to get it working smoothly again.
Please could you contact us at info@brizebox.co.uk or call 07530 258261 and we’ll be happy to assist you right away.
We’re always here to help and want to make sure your Brizebox works perfectly for you.
Kind regards,
The Brizebox Team

Valutata 5 stelle su 5

Helen was a lovely and very helpful

Helen was a lovely and very helpful. Very conscientious about my order being delivered. The product speaks for itself.

2 giugno 2025
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Risposta di Brizebox

Thank you so much for your kind words! I'm really glad I could help and that your Brizebox arrived safely. It means a lot to hear that you’re happy with both the service and the product. If you ever need anything in future, I’m just a message away!

Valutata 5 stelle su 5

Excellent purchase!

I am delighted with this mail box. It is well made and looks really classy mounted to the right of my new chartwell green gates. Highly recommend.

20 marzo 2025
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Risposta di Brizebox

Thank you so much for your kind words! We're thrilled to hear that you're delighted with your Brizebox and that it's looking fabulous next to your new Chartwell green gates — that sounds like a perfect match! 😊

We’d love to see it in place — if you’re happy to share, please send a photo to info@brizebox.co.uk and we may feature it in our customer gallery!

Valutata 4 stelle su 5

The unit appears to be robust and…

The unit appears to be robust and well-made. I have fitted the box into an existing wooden fence and I was a little disappointed about the lack of fixing options, with the only choice being in the base or the rear panel, neither of which were suitable for my requirements. I ended up having to drill through the side and bolt a bracket to either side.

15 marzo 2025
Valutata 2 stelle su 5

Small-size standalone Brize box installation difficulty

Small-size standalone Brize box: We happily went to buy a 14mm SDS drill bit for the fixings. This was the only figure in evidence from the drawings on the website. Otherwise the instructions seem to be only on a youtube video - no details there of the size of hole to drill. After drilling the 4 14mm holes we spent a morning trying to install the bolts - which just spun around in the hole. Then in the afternoon of this installation process (which is supposed to take a few minutes!) we realised that a 14mm hole is the wrong size. So had to start over from the beginning. What about just providing some clear written instructions rather than a double-act comedy video? :) Obvs much work gone into this product, why not finish the work?

13 marzo 2025
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Risposta di Brizebox

I am so sorry to hear you had these problems. The website recently took an update and we think that some old information was uploaded! We are working to get this old content removed. Please let us know how much the drill bit cost and we will reimburse you. Once again we are very sorry this happened.

Valutata 5 stelle su 5

Absolutely stunning service

Absolutely stunning service. Spoke to a charming lady on the Sunday afternoon before Christmas. I was given advice on how to fix my problem and a replacement was ordered. This arrived on Tuesday, Christmas Eve. I was amazed. I can't praise this company enough.

22 dicembre 2024
Valutata 1 stelle su 5

Choosing Brizebox has been one of the biggest mistakes of my life.

This is an honest review of my experience with Brian Wilcox and BrizeBox.

Choosing Brizebox has been one of the biggest mistakes of my life.

Brian acted really creepy as he apparently recognised my husband from DateinaDash, and made inappropriate comments regarding me being Chinese after getting my contact details.

I am reporting Brian and his company to the ICO for misuse of personal data in breach of the Data Proctection Act, and going to the small claims court for damages.

I encourage others to use the small claims process against Brizebox for their defective products.

23 dicembre 2024
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Risposta di Brizebox

Hi Mohammed, My name is Helen St George and I own Brizebox Ltd (Company No. 12371027). I am a reseller of Brizebox in the UK and have no association with Brian Wilcox other than he is the inventor.

I believe you may have concerns regarding another product he has created, which I assume is the subject of your dispute. I kindly ask you to take a look at my reviews which are predominantly 4 and 5 star ratings, as they reflect the high standards I try to maintain.

If by any chance your experience involved purchasing a Brizebox Please could you let me know. This will allow me to investigate further and ensure my company is not inadvertently associated with your unfortunate experience.

Should you require any further information or clarification please do not hesitate to contact me.
helenstgeorge@brizebox.co.uk

Valutata 5 stelle su 5

I ordered 4 keys

I ordered 4 keys. They took ages to be dispatched and when chased I was promised a dispatch date that was not kept. When delivery finally made there are only three keys. Email sent and I await a reply.
UPDATE. Missing key sent on first contact with the company. Good customer service in the end.

12 dicembre 2024
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Risposta di Brizebox

Hi Colin, I am very sorry, your keys did take longer than normal to dispatch due to unforeseen circumstances with the key cutter. I understand there was a key missing which you should have now received.

Unfortunately we have experienced several problems with Royal Mail recently , including unacceptable delays and lost items which have been beyond our control. We are actively exploring alternative postal methods in the New Year in order to avoid such issues in the future.

Once again please accept our sincere apologies for any inconvenience caused.

Kind Regards
Helen St George

Valutata 4 stelle su 5

Very decent but lacking in product knowledge

Other than some damage in transit (fully and promptly sorted out!) the process has been good, though when I asked for technical information about where the correct place to drill extra fixing holes this was beyond their capabilities. When selling a product you should know it inside out and be able to offer such basic advice.

22 novembre 2024
Valutata 5 stelle su 5

"Cracking product"

"Cracking product"
I decided to purchase a stand alone post/parcel box as I live in a listed building and the path leading to my front door can get slippery in the winter months.
Clever and sleek design means the Brizebox is simple to use, but does what it says on the tin. I would whole heartedly recommend the Brizebox, every house should have one!

16 novembre 2024

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