Brittany Ferries Recensioni 85.497

TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great crossing weather helped. I just missed my boat and they were very helpful rebooking at no extra cost. The cabin was spacious, clean and comfortable. Great shower with fantastic water pressur... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Very happy with ship, cabin and staff which have been consistently good over the years. One of my pleasures was dining in the a la carte restaurant offering the most amazing buffet selection but sadly... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

ontime ferry from spain to uk. great food onboard. cabin immaculately clean and would recommend as its far easier than driving all through spain and france to get to the uk

L'azienda ha risposto

Valutata 5 stelle su 5

The girl at the port checkin booth was wonderful she made everything work perfectly I didn’t get her name but booked me in I was the last person on the Monday 23.00 boat to Cane a wonderful lady I wou... Leggi di più

Dettagli dell'azienda

  1. Servizio di traghetti
  2. Agenzia di escursioni in crociera

Scritti dall'azienda

Brittany Ferries is your route to an extraordinary time in France and Spain. With sailings from Plymouth, Portsmouth and Poole to ports on the beautiful west coast of Europe, you'll be ideally placed to begin your self-drive break in some of the most stunning landscapes the continent has to offer. Offering the widest choice of cross-Channel ferry routes to France and northern Spain, we have a fleet of spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months. With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent onboard facilities, you can just sit back, unwind and enjoy the experience.

Brittany Ferries

Scritti dall'azienda

Fabulous Destination
We travel to beautiful regions: culturally rich, naturally breath-taking and ready to be explored. Discover the rolling hills of green Spain, the secluded coves of beautiful Brittany or the medieval delights of the Dordogne.
Life-Affirming Space and Freedom
Travel by sea is enriching, safe and with our green fleet, you can travel with an easy conscience and enjoy the freedom of exploring the open spaces on board and the wide open roads of France and Spain. Relax, unwind and sail away.
Leading Service
Our experienced teams offer personal, professional care. We’re people who like people and we love to help. There are lots of ways to engage with us; we love to hear your stories, see your photos, learn from your experiences and share your travel expertise.
Award Winning
British Travel Awards Winner: - Best Ferry Company - Best Travel Company To Central/ Western Europe - Best Travel Company To Southern Europe/ Canaries - Best Travel Company For Family Holidays. British Travel Awards Silver: - Best Travel Company For Summer Sun Holidays. Globe Travel Awards Winner: - Best Ferry Company. Telegraph travel awards: - Best Ferry company 7 years
Latest Updates
You can read our latest news and even hear direct from our CEO by visiting our website www.brittany-ferries.co.uk

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

85.497 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più
Tutte le lingue

Valutata 1 stelle su 5

Not the company they were, avoid

We have been regular travellers with BF for years & used to recommend. In February we were on holiday, there was a problem with the boat that meant they cancelled 1 of 2 cabins before travel. As we were travelling to actually get the ferry the whole crossing was cancelled by text/email, prompting a panic to book any crossing we could to get home. Our experience on board was poor. We are owed money. Customer services are just not interested & treat me as a nuisance. I have asked numerous times to be put in touch with someone more senior and an ignored. We won’t be renewing our Club Voyage membership.

21 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

LE CONVOI DE L'HORREUR

Très choquée d'apprendre que cette compagnie continuent de transporter des bébés veaux vivants qui sont arrachés à leurs mère alors qu'ils viennent de naître...
La souffrance des vaches est terrible mais le sort réservé à ces pauvres bébés l'ai plus encore...
Brittany Ferries devrait s'appeler le CONVOI DE LA MORT
STOP à ces transports, les animaux ne sont pas nos propriétés et encore moins sur terre pour nous servir.

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Cruel to animals

This company has decided to transport alive baby calves wich is very cruel and painful for this poor babies, dont support this company!!

24 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Cruelty is bad for business &

Cruelty is bad for business &
@BrittanyFerries
knows it.

The ferry company doesn’t want its passengers to know that they’re travelling with unfed, unweaned calves.

They’ve hidden thousands of comments on socials. Keep tagging them to make it clear: calves aren’t cargo!

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

ontime ferry from spain to uk

ontime ferry from spain to uk. great food onboard. cabin immaculately clean and would recommend as its far easier than driving all through spain and france to get to the uk

9 febbraio 2026
Logo di Brittany Ferries

Risposta di Brittany Ferries

Hello Christine,

We're happy to hear that you enjoyed your ferry trip from Spain to the UK! It's great to know that you found the food onboard delicious and the cabin clean.

We appreciate you recommending our service as a convenient alternative to driving.

Many thanks for posting your review.

Kind regards
Lucy
Brittany Ferries

Valutata 1 stelle su 5

Maltraitance animale

Cette compagnie transporte des veaux pendant 18 heures, des bébés non sevrés, et il ne les alimentent même pas pendant, ni à boire ni à manger…😡. Cette compagnie n’a aucune morale.

23 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

Le transport de veaux

Le transport de veaux, même pas sevrés, dans des conditions inacceptables : voilà vos engagements… Il est temps de changer ces pratiques.
🐄🚫❌🤬

22 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great crossing weather helped.

Great crossing weather helped.
I just missed my boat and they were very helpful rebooking at no extra cost.
The cabin was spacious, clean and comfortable. Great shower with fantastic water pressure.
Great crossing, slept well in a comfortable bed and was fresh and ready the next morning for a safe journey home
Thank you

6 ottobre 2025
Logo di Brittany Ferries

Risposta di Brittany Ferries

Hello Basilo,

We're glad you enjoyed your trip thanks to the great weather! We appreciate you mentioning our team's help with rebooking when you missed your boat.

Thank you for taking the time to post your review.

Kind regards
Lucy
Brittany Ferries

Valutata 1 stelle su 5

I've always used Brittany Ferries in…

I've always used Brittany Ferries in the past, but am disappointed to learn that they carry live cargo now for export. I'm no animal rights activist, but I find it abhorrent to think of animals being subjected to these journeys, especially the young unfed calves. Will avoid in future until they stop this practice.

21 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Booking was easy


Booking was easy

22 febbraio 2026
Logo di Brittany Ferries

Risposta di Brittany Ferries

Good Morning,

It is brilliant feedback to hear you found it so easy to make your booking.

We do appreciate you posting your review.

Kind regards
Lucy
Brittany Ferries

Valutata 1 stelle su 5

Avoid like the plague

Appalling company who routinely transport live, unweaned calves for slaughter in the most atrocious conditions. Do not use this company. And the worst is that conditions on board are not much better for humans. Terrible customer service and frankly dirty. Avoid!

21 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Never again!

Cancelled ferries, no notice (we confirmed with staff that they knew the ferry back was not going to be working days in advance), ridiculously long delays with no compensation and not even the offer of somewhere comfortable to wait with a complementary cup of tea. I almost always use the train (not perfect but at least they communicate!) and I will not get back on Brittany again.

27 ottobre 2025
Logo di Brittany Ferries

Risposta di Brittany Ferries

Hello Angela,

We appreciate you sharing your experience and appreciate you posting your review.

We're sorry to hear about the ferry cancellations, lack of communication, and uncomfortable delays. We'll review this internally to improve our service and communication during disruptions.

Kind regards
Lucy
Brittany Ferries

Valutata 3 stelle su 5

Very happy with ship but dining not what it was

Very happy with ship, cabin and staff which have been consistently good over the years. One of my pleasures was dining in the a la carte restaurant offering the most amazing buffet selection but sadly this is no more and sadly this applies to breakfast also, no more fresh coffee served, only queuing up to serve yourself from machines.

9 febbraio 2026
Non scritta su invito
Logo di Brittany Ferries

Risposta di Brittany Ferries

Dear Customer

We appreciate your feedback regarding your experience.

We're happy you liked the ship, cabin, and staff.

We acknowledge your disappointment about the restaurant and coffee service changes.

We'll share your comments with our team.

We look forward to welcoming you on board again in the future.

Kind regards
Kirstie
Brittany Ferries

Valutata 1 stelle su 5

Difficult traveling with pets

If pet-friendly cabins sell out so quickly on the ferries to Spain, why are you not making available more pet-friendly cabins? It's so annoying, seems impossible to book a return ticket without having to put my dogs in the kennels, if I manage to find a return ferry that allow pets at all, some months there is not even return ferries available. Not everyone wants for their dogs to have such a stressful experience. Dogs entering the UK have VERY limited routes, please ALLOW MORE PET-FRIENDLY CABINS in your ferries. There is clearly a high demand, stop overcomplicating our existence.

20 marzo 2026
Non scritta su invito
Logo di Brittany Ferries

Risposta di Brittany Ferries

Hello Marina,

We appreciate you bringing this to our attention. We recognise the difficulties you're facing with pet-friendly cabin availability and limited routes.
We know how important it is for your dogs to have a comfortable journey. Your feedback regarding the demand for more pet-friendly options is valuable, and we'll certainly consider this as we evaluate our services.

Thank you for taking the time to post your review.

Kind regards
Lucy
Brittany Ferries

Valutata 5 stelle su 5

Very easy to book and amend booking…

Very easy to book and amend booking online

25 febbraio 2026
Logo di Brittany Ferries

Risposta di Brittany Ferries

Dear customer,
We are so happy that booking and making changes to your reservation online was easy for you.
We appreciate you taking the time to leave a review.
We look forward to welcoming you onboard soon.
Best wishes,
Keri
Brittany Ferries

Valutata 3 stelle su 5

Website not easy use.

25 febbraio 2026
Logo di Brittany Ferries

Risposta di Brittany Ferries

Hello Paul,

We appreciate your feedback. We will work to improve our website's ease of use for everyone's benefit and convenience.

Many thanks for posting your review it is much appreciated.

Best wishes
Lucy
Brittany Ferries

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più