IT'S A SCAM
È una truffa, le recensioni positive probabilmente sono false e sono state create da loro. Ho effettuato un acquisto, è passata quasi una settimana e non ho nessuna notizia, ho provato a contattarli in tutti i modi e non ho ricevuto risposte, ho iniziato a investigare e ho scoperto che il sito è solo una maschera, l'unica cosa che funziona effettivamente è il pagamento. BOXLET.EU È UNA TRUFFA
Risposta di boxlet.eu
Dear valued customer,
We hope this letter finds you in good health and spirits. We are writing to you today regarding your recent purchase on our website and to express our sincerest apologies for any inconvenience you have experienced.
We have been made aware that some of our customers have not yet received their refunds for missing or undelivered items. We understand the frustration and disappointment that can come with these situations and we want to assure you that we are working diligently to resolve them.
We want to take a moment to explain the situation and why it has taken longer to process the refunds. Our company is currently facing financial difficulties and is on the verge of bankruptcy. As a result, we have had to temporarily cease operations for the next three months while we work to resolve our refund issues and deal with suppliers as they did not provide the stock we paid for. During this time, all refunds will be processed by your bank and this should happen by the end of this month. To speed up the process open a dispute with the bank to reclaim money for the order.
We understand that this may cause inconvenience and we would like to assure you that we are doing everything in our power to rectify the situation. Our team is working closely with the European Consumers Law department to review all requests for refunds and resolve any issues.
Please know that we value your business and appreciate your patience as we work to resolve this matter. If you have not yet received your refund, please accept our sincerest apologies and rest assured that it is being processed and will be issued to you as soon as possible.
If you need any further assistance or have any questions, please do not hesitate to reach out to us at finance@boxlet.eu. This email will be the only working email during upcoming 3 month period.
Once again, we apologize for any inconvenience this has caused and we thank you for your continued support. We are committed to resolving this matter as quickly as possible and to restoring our business operations.
Best regards,
Boxlet.eu team