The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... Leggi di più
Boozelele
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Scopri cosa dicono le persone
Terrible quality. Nothing like as pictured. Also definitely not 100% cotton. Really wish I had seen reviews prior to purchase. You’ll never get all of your money back, and return process is incredibly... Leggi di più
Very poor quality. Can't believe I got sucked into their ads. Cool designs, of course, but I will literally never wear these shirts. Unfortunately can't return them after 30 days. All communications w... Leggi di più
L'azienda ha risposto
Without a doubt, the worst and sketchiest online company I have ever dealt with ! The “western shirt” I ordered stated on their website that it was embroidered and 100% cotton ! When I got it... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..
Informazioni di contatto
RM4 .16/F，HO KING COMMI CTR,2-16 FAYUEN ST. MONGKOKKOWLOON, 999077, HONG KONG, Hong Kong
- service@boozelele.com
- www.boozelele.com
Violazione delle linee guida
Ordered Christmas shirts on 12/10/24…
Ordered Christmas shirts on 12/10/24 and still not here...replies do not address my concerns etc. Will send back if they ever come and or reverse charges
10 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
We truly apologize for the delay in your order and understand your frustration. We completely recognize the importance of timely delivery, especially for items intended for special occasions like Christmas.
Please know that we are working diligently to resolve this, and we will keep you updated on the status of your package.
We appreciate your patience and understanding, and we want to ensure that you are taken care of. If you have any further questions or concerns, please don’t hesitate to reach out.
Cant get a straight answer on how to…
Cant get a straight answer on how to return a product. Frustrated!
26 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
For assistance, kindly contact our customer service team (service@boozelele.com) with your order number. They are here to help resolve any issues with your order promptly.
This is a scam site
This is a scam site. With bots that send repeated emails to you once you make a purchase. I guarantee I am going to get a reply now that starts with ‘dear customer’ because it’s a bot. I ordered items for Christmas off their site trusting that it was legit as the prices were not cheap. Ten days after I made the purchase they repeatedly emailed me to confirm my address and sent me no receipt of payment or shipping tracking order. Do not order from this site
10 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Thank you for reaching out. We apologize for any confusion or frustration you've experienced. Please note that after placing an order, all customers should receive an order confirmation email. If you haven’t received it, we kindly ask you to check your spam or junk folder, as sometimes emails can be redirected there.
Regarding the repeated address confirmation emails, we send these to ensure that the delivery details are accurate, and we can ensure your items arrive without issue. We truly apologize for any inconvenience this may have caused and appreciate your understanding.
Ordered products weeks ago- tracking…
Ordered products weeks ago- tracking number doesnt work and they wont reply to requests for help via email- stay away
27 novembre 2024
Non scritta su invito
Risposta di Boozelele
We sincerely apologize for the inconvenience you've experienced. Please provide your order number so that we can look into the issue and assist you further. We are committed to resolving this matter as quickly as possible.
Thank you for your patience, and we look forward to resolving this for you.
This brand has copied designs from…
This brand has copied designs from artists without permission or licensing. Stay away from this brand. No ethics.
19 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Thank you for sharing your feedback. We take matters of design and intellectual property seriously, and we sincerely apologize if you feel that any of our products have caused concern. We are committed to conducting business ethically and adhering to proper licensing and design standards.
If you have any specific issues or concerns about a particular product, please feel free to provide more details, and we will investigate this matter further.
We value all feedback and appreciate you bringing this to our attention.
Delayed shipping
I ordered two shirts for my husband for Christmas on the 14th and it looks like they aren’t going to arrive in time for the holiday. The order is “still awaiting shipment” and may not ship until the 19th. I was so excited by the unique designs but I feel duped now. I won’t order from them again.
13 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
Your order has been shipped on 12/21. You can track it through:
https://www.17track.net/en
Tracking number: PG2435477267174624
Our standard shipping time is usually 7-9 business days. However, due to unforeseen circumstances such as weather or flight issues, processing and delivery times may be extended.
Thank you for your patience and understanding.
Didn't even order from this company
Didn't even order from this company, was going to order some 50's style rockabilly shirts...read the comments here thank you to the customer who saved me from getting ripped off. Xi Jinping looks like winnie the Pooh.
14 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Thank you for your feedback. We understand that everyone may have different opinions about products, and we apologize for any misunderstandings caused. Please rest assured that we operate legally and take great pride in the quality and design of our products.
If there has been any confusion or concern, we are more than happy to address it and work towards a resolution. Your satisfaction is important to us, and we are committed to ensuring a positive experience for all of our customers.
Purchased a shirt
EDIT: PACKAGE CAME TODAY 12/14/24. NO CONFIRMATION EMAIL, NO SHIPPING EMAIL.
Purchased a shirt. Money came out of my account on 11/29. Never received a confirmation email, so have no order number to reference. No response from company. Fearful I won't see the shirt or my money back.
28 novembre 2024
Non scritta su invito
Risposta di Boozelele
Thank you for reaching out. We sincerely apologize for the inconvenience you're experiencing. We understand your concerns regarding the confirmation email and the status of your order.
To assist you further, could you please provide the email address or the name used for the order? We can look into the details and help you track down your order. Please also double-check your spam or junk email folder, as confirmation emails can sometimes end up there.
Ordered a shirt three weeks ago and it…
Ordered a shirt three weeks ago and it has not arrived nor can I find anyone to actually answer any questions about when I might expect it. Terrible customer service. I want my short or my refund but doubt I’ll get either.
8 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
Your order has been shipped on 11/29. You can track it through:
https://www.17track.net/en
Tracking number: PG2433263014111626
Our standard shipping time is usually 7-9 business days. However, due to unforeseen circumstances such as weather or flight issues, processing and delivery times may be extended.
Thank you for your patience and understanding.
Selling products they don't actually have
Ordered a shirt for my son's birthday with 2 weeks to spare. Realized I never got a shipping notice so I contacted them and they sent a note about how they're urging the factory to make more. This is bullshit.
A non-scamming company would list a product as out of stock and potentially a date they're available.
A scam company will continue to promote and sell items they do not have.
These people are liars and are taking money for products they do not have.
Not only did they take my money but they screwed up my son's birthday gift.
Do not buy from these people
30 novembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
We deeply apologize for the frustration you've experienced with your recent order. We understand how important it is to receive your items on time, especially for special occasions like your son's birthday. Please know that we never intend to disappoint our customers, and we regret that we were unable to meet your expectations in this case.
Our team strives to be transparent with our inventory, and we are working diligently to improve our processes to avoid such issues in the future. We sincerely apologize for the inconvenience caused, and we truly regret that this situation affected your special occasion.
Please don't hesitate to reach out to us directly, and we'll do everything we can to make things right.
We appreciate your feedback, as it helps us improve, and again, we are truly sorry for the inconvenience.
This company is stealing images
This company is stealing images from the actual artists without offering compensation. Do not buy from them. Edit - Their reply is a lie. They continue to steal artwork from multiple artists and take no responsibility.
1 dicembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.
I ordered my shirt ten days ago and it…
I ordered my shirt ten days ago and it still hasn’t shipped. They won’t respond to email either. It’s a scam
21 novembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.
Stealing art from artists without…
Stealing art from artists without compensation or permission. Would be 0 stars if an option.
30 novembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.
Do not buy from Boozelele
Shirt never arrived and they refused to give a refund. Avoid this company.
23 ottobre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.
Still after 10 days my shirts have not…
Still after 10 days my shirts have not shipped. I paid for expedited shipping as well. This seems to be a common issue.
26 novembre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand your frustration. To assist you further and resolve this matter quickly, could you kindly provide your order number? Once we have it, we will be able to track your shipment and provide an update as soon as possible.
Cheap, poor quality simulated western shirts
I got western shirts with slash pockets and what I thought the pictures showed as cool fabric appliques on the western style yokes. I received both shirts promptly. Unfortunately they are made of very thin poor quality fabric that might be cotton. They aren't soft and there are no yokes, applique or pockets. All of that is just a poorly applied print, I'm guess some kind of fabric ink. I would not buy these again at any price.
7 novembre 2024
Non scritta su invito
I would give 0 if I could
I would give 0 if I could. They claim the shirt was delivered, but my address is a PO Box, and you can't deliver to the post office when it's closed. Then they sent me a different tracking number that a day later said it was delivered... but to Washington state...my address was in Wisconsin. They don't take measures to ensure you'll get your product and take no responsibility when you don't receive it.
Edit for your reply:
1. You cant deliver a package to a closed post office, there's no one there to receive it, which is the purpose of having a PO Box. Your tracking number said it was delivered nearly 3 hours after they closed. I talked to my post office and no one received it.
2. When I emailed you about this you gave me a different tracking number that stated it was delivered either the next day or 2 days later to a different state.
If you're using an unreliable shipping company, then you are also unreliable. Buyers beware.
22 ottobre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
Thank you for sharing your experience, and we sincerely apologize for any confusion regarding your delivery. According to the tracking information, your parcel was delivered to the correct address in Wisconsin (postcode 53208). It was marked as delivered to the front door based on the shipping details you provided at the time of your order.
We recommend double-checking with household members, neighbors, or your local post office to see if they received the parcel on your behalf. Since the tracking shows delivery, and there is no indication of a failed attempt, we are unfortunately limited in what further actions we can take.
We understand how frustrating it can be when there are issues with delivery, and we want to clarify a few points to help resolve this matter.
Firstly, as we mentioned in our previous communication, the tracking number we provided reflects that your package was delivered by the local courier, not directly to your local post office. This sometimes happens when local couriers handle the final leg of delivery. The second tracking number we shared is also valid, and it is provided by our local distributor. According to the tracking information, your package was delivered to the correct state, and not to a different state as you may have understood.
Additionally, we have provided you with delivery photos that show the parcel at the delivery location. These are part of our effort to ensure transparency and assist you in tracking your order.
We encourage you to double-check with your local post office again, as they may have received the package after hours or have placed it in a secure location. If there’s anything further we can do to assist, please let us know. We’re committed to ensuring you receive your order.
Literally the worst shirt I’ve ever…
Literally the worst shirt I’ve ever received quality wise. It is so thin and feels like plastic. Colours don’t match the website and they won’t reply to my emails.
21 ottobre 2024
Non scritta su invito
Risposta di Boozelele
Dear Valued Customer,
Thank you for sharing your feedback, and we sincerely apologize for any inconvenience. Could you kindly provide your order number? Our customer service team is dedicated to resolving any issues to your complete satisfaction. You can reach us at service@boozelele.com.
We truly appreciate your understanding and patience.
Print looked cheap and HARD time returning!
Print looked cheap and I wanted to return or an exchange it. Customer service was terrible, would not exchange and wanted me to ship back to China!
1 ottobre 2024
Non scritta su invito
Risposta di Boozelele
Dear customer,
We’re truly sorry to hear that the product did not meet your expectations, and we apologize for any frustration you experienced with our customer service. At Boozelele, we take great care to ensure the quality of our products and strive for customer satisfaction.
Please send us photos of the item to our customer service team at service@boozelele.com so we can better understand your concern. We are committed to providing the best possible solution and would be happy to assist you further.
Thank you for giving us the opportunity to make this right.
"Old Fashioned" quality and comfort with Boozelele
Purchased a shirt with Alison Cote's Old Fashioned recipe dancing on it. The shirt is fun and great for parties. The Customer Service Team is very responsive and works hard to make sure you are satisfied.
27 settembre 2024
Non scritta su invito
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