Truly smooth application experience and Helpful features. Glad to have my forex card from Bookmyforex. Staff is Very polite and helpful.
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Very good and timely delivery by Ram. He was polite and explained the process very properly. He was extremely punctual.
The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.
Very easy process and TAT was less than 14 hours at the comfort of home. The Delivery service was smooth and good co ordination
Dettagli dell'azienda
Scritti dall'azienda
BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.
Informazioni di contatto
Unit 662 - 664, JMD Megapolis Sohna Road, Sector - 48 Gurgaon, 122018, Gurgaon, India
- 9212219191
- marketing@bookmyforex.com
- www.bookmyforex.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Co-ordination and ease of delivery
Co-ordination and ease of delivery. person delivered was well informed...
It was a great experience
It was a great experience . Smooth process . I would recommend to others
Supportive
Mr. Shubham is very supportive and explained everything in details and solved as our queries with patience.
Delivery was quick and on time.
It was smooth process and quick
Good service by delivery team.
Very easy process and TAT was less than…
Very easy process and TAT was less than 14 hours at the comfort of home.
The Delivery service was smooth and good co ordination
The entire process was very smooth from…
The entire process was very smooth from booking to delivery. Special thanks to shubham for making the experience hustle free.
Wonderful experience with bookmyforex..
Great experience.
Great experience. Delivery of Forex card was fast and smooth. Thanks Rohit for your support!
Very professional service
Very professional service. Rohit was prompt with communications and timely delivery.
Great experience and delivery
Bad experience
Very disappointing experience with BookMyForex today. I specifically called their customer care twice today (11:15 AM and 11:56 AM) to confirm the availability of USD and CAD forex currency. Their team clearly assured me that the currency was available and promised same-day delivery if I placed the order before 1 PM.
Based on this assurance, I placed the order at 12:04 PM. Payment was completed by 12:13 PM, and all required documents were uploaded and verified by their executive by 12:25 PM. Despite completing everything promptly from my side, I got a call from their Hyderabad branch around 12:45PM stating that they do not have sufficient forex to fulfill my order. Then there was absolutely no communication or status update from BookMyForex about the delivery of my order until 5:17PM.
Only after I personally called them again at 5:18 PM did their executive inform me that the order had been delayed due to “insufficient currency availability” and that delivery would now happen only tomorrow by 9 PM.
This is highly unprofessional and misleading. If the currency was not available, why was I assured multiple times before payment that same-day delivery was guaranteed? Customers plan their travel and forex requirements based on such commitments. Keeping customers uninformed for hours after taking payment reflects extremely poor service and lack of accountability.
Right now, I have no option except to wait until tomorrow and HOPE THIS IS NOT TURNING INTO A SCAM. Definitely not the reliable and transparent service they claim to provide.
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