Avoid at all Costs
We initially came across Bomanite at the Ideal Home Show last year and arranged for Jonathan Kaye to come to our house for a quote. Despite some questionable sales patter based on our similar experience of the Product with Crete Print at our previous home we went ahead.
Once money changed hands things went ahead at a real pace, and work began on a new driveway and patio at the back of our property. The job took around 2 to 3 weeks last May 2025, initially we were quite happy but like all garden’s movement affected the work and a large crack across our back pathway developed which has subsequently cracked all the way through the concrete to the soil. Where Mastic had been applied to the joins it has split and pulled the top layer of the colour concrete apart leaving the patio looking a mess.
We also have numerous cracks, we therefore contacted Bomanite with pictures one of which contained a picture with a ruler showing a 2-inch gap, this was dismissed initially as a crack and not covered by the guarantee.
After making it clear that this was outrageous, we were told that Bomanite would come back and take a look, however, every time we contacted Jonathan, he was either on a plane or failed to answer our call.
When we finally made contact we were told that everything was in hand. By the time October came along Jonathan stated that weather would make it impossible for any remedial works to take place until Spring.
When Spring came along, we went through the usual dance with Jonathan who promised to get someone out but as ever nothing happened. We resorted to travelling to the Ideal Home this year, once again he promised us that someone would come out. We spoke to his brother at the exhibition and having showed him the pictures, he said that this would be easy to rectify.
Sadly, after all this Jonathan told us that he had no one available and suggested I phone his contractor and he would ring back with his number, as always, no phone number was forthcoming. Luckily, we had the number anyway but despite numerous calls in line with Bomanite customer service standards we did not get a reply.
In summary our mistake was to believe that anyone allowed to sell their products at the Ideal Home would be reputable. Please save your money as once they take it, they will not care about the end result as customer service at this Company does not exist!



