Stevie and Adam were really knowledgable about the products and took as much time as I needed to help me find the right waterproof coat and boots for me. A great shopping experience and a satisfied cu... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Leggi di più
L'azienda ha risposto
Easy to use website, doesn't make it clear that click and collect is free. Decent prices. Nice friendly staff at pick up. Good quality items
L'azienda ha risposto
Stevie, the manager advised me how to park in the loading bay when I came to pick up the jacket. Jade served us when we arrived and was extremely helpful, making our shopping experience very satisfyin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- anche in
- Negozio di abbigliamento activewear
- Negozio di articoli per il campeggio
- Negozio di articoli per la corsa
- Negozio di borse e valigie
- Negozio di scarpe
Informazioni su Blacks - Sheffield
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informazioni di contatto
69 The Moor Shopping Centre, S1 4PF, Sheffield, Regno Unito
- 01143 999828
4,9
Eccellente
1K recensioni
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Le persone hanno visualizzato anche
Risposta di Blacks - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Emily went above and beyond to help me…
Emily went above and beyond to help me complete my purchase. Amazing service.
10 agosto 2024
Non scritta su invito
Risposta di Blacks - Sheffield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Great service
I needed some new hiking boots and L gave me plenty of help and advice in selecting the correct pair for my needs. Her knowledge and patience was invaluable. Blacks are lucky to have her.
10 agosto 2024
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Risposta di Blacks - Sheffield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Blacks Customer Care Team
Always a fast and efficient service…
Always a fast and efficient service from staff at Blacks in Sheffield at the Moor. Great vertical and horizontal range of items and equipment at reasonable prices.
Thanks Alicia for your help today, much appreciated 👍
6 agosto 2024
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Risposta di Blacks - Sheffield
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Looking for a tent
Simon was really helpful and discussed our options for a future tent.
Friendly and funny
5 agosto 2024
Non scritta su invito
Risposta di Blacks - Sheffield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Absolutely amazing
Absolutely amazing! Staff.
Even over the phone Emily was showing great customer service.
Harriet was helpful in the store she showed me how to use the product.
Blacks are lucky to have staff like that.
GREAT CUSTOMER SERVICE!!!
4 agosto 2024
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Risposta di Blacks - Sheffield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Blacks Customer Care Team
Ross was a great help in finding my new…
Ross was a great help in finding my new jacket! Great time and staff!
22 luglio 2024
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Risposta di Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Lovely service
1 agosto 2024
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Risposta di Blacks - Sheffield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
I bought a pizza oven from here adam…
I bought a pizza oven from here adam advised which one would be best for what I wanted it for, I tried that weekend and it was fantastic,they are a great team in blacks they will all go the extra mile to help and advise what's best for you
26 luglio 2024
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Risposta di Blacks - Sheffield
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Walking Boots - Blacks, sheffield
Was after a new pair of walking boots so popped into Blacks, Adam was the chap I spoke to who was very helpful and helped me find the perfect pair for my needs! Highly recommend
1 agosto 2024
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Risposta di Blacks - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Great Customer Service!
Harriet was very helpful during my recent visit to the store. I was looking for a winter coat for our forthcoming Norwegian cruise that would be warm without being too bulky. Harriet spent time with me checking the fit of the coat I'd chosen, I was also able to try it on with a lightweight zip up top from the rack, as I only had a t-shirt on due to a warm day. I ended up buying both the coat and top, thank you Harriet for your help.
16 luglio 2024
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Risposta di Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Excellent customer service
Up on my first visit to the sheffield store i had an idea of what camping chairs i wanted, Harriet made this experience much better with her polite attitude in guiding me to getting the perfect one within my budget!
31 luglio 2024
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Risposta di Blacks - Sheffield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Blacks Customer Care Team
Received excellent customer service
Received excellent customer service at blacks when looking for a new sleeping bag, was served by Emily and Maddie who helped me during my visit. Would recommend and always friendly when I enter the store!
29 luglio 2024
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Risposta di Blacks - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Stevie
Went in to blacks on the moor and was served by an amazing lady called Stevie, she was very helpful and knew everything about what i needed. Nothing was too much trouble. Thank you Stevie!!
30 luglio 2024
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Risposta di Blacks - Sheffield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Blacks Customer Care Team
Great Customer Service
Incredible customer service and very knowledgable staff. Stevie, the store manager, in particular was of massive help when she assisted in picking out a new Berghaus air tent. 10/10 would recommend the store to a friend.
25 luglio 2024
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Risposta di Blacks - Sheffield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Excellent service from start to finish.
Excellent service from start to finish.
Served by Maddie
30 luglio 2024
Non scritta su invito
Risposta di Blacks - Sheffield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Well having being a novice to camping
Well having being a novice to camping, and having a return to make.
Adam took the time to go through all the tents giving us advice on which was the best for our needs. Totally helpful with a 5* service and great customer experience. Would recommend to everyone to call in if unsure and get some experienced advice from who knows. The return money was back into my bank account less then 24 hours of the return.
28 luglio 2024
Non scritta su invito
Risposta di Blacks - Sheffield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
Great customer service…
Stevie helped me find the right gear for my next Yorkshire 3 peaks challenge. She helped me find new boots with better support and fit than my previous ones because I had blisters when doing the Yorkshire 3 peaks last month. These new Berghaus boots are a nice wider feet for my feet. Thank you so much for your help! Will come and show you all my pictures on Monday after we finish!
29 luglio 2024
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Risposta di Blacks - Sheffield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Blacks Customer Care Team
Was sold a garmin forerunner by Kye
Was sold a garmin forerunner by Kye, very helpful on the phone finding me what I need and serving me when I came into store!
27 luglio 2024
Non scritta su invito
Risposta di Blacks - Sheffield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Rio was really helpful
Rio was really helpful, had informative answers to all our questions and helped us find the perfect new tent! Highly recommend the Sheffield store!
27 luglio 2024
Non scritta su invito
Risposta di Blacks - Sheffield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Blacks Customer Care Team
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