Blacks - Meadowhall Recensioni 

106
•
TrustScore 5 su 5

4,9

Meadowhall Shopping Centre, 2 The Arcade, S9 1EH Sheffield, England, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We called into the store on Saturday and spoke with a very helpful young man regarding a jacket for my husband. We were undecided and he assured us the jacket was new in so no worries about it bei... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The returns process was horrendous. I had to visit the store 3 times to obtain a refund. On the 3rd occasion the store advertised that they opened at 9am but didn’t open actually open until 10:23 that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alex is a credit to the brand - I had not been to Black‘s before but I will certainly be back. We were looking for walking shoes, and we definitely found the right person to help us. Alex was extre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alex helped me choose some new work boots. He’s very knowledgeable about the different brands, and he goes through the individual feature’s of them, but most importantly he finds out what you actually... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento activewear
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di borse e valigie
  7. Negozio di scarpe

Informazioni su Blacks - Meadowhall

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • Meadowhall Shopping Centre, 2 The Arcade, S9 1EH, Sheffield, England, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

106 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(106)

3893 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We got served by a young lad called ry …and Alex

We got served by a young lad called ry And the reason for me returning to this shop was because of Alex , he really knows his knowledge when it comes to personal preference. These guys really are extremely helpful and go above and beyond to make sure the customer is satisfied. Much appreciated, Meadowhall Sheffield

30 maggio 2026
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Risposta di Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Scott and Ellie were so helpful and knowledgeable helping me to choose walking shoes

Bought some walking shoes today the staff were so helpful and knowledgeable

29 maggio 2026
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Logo di Blacks - Meadowhall

Risposta di Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Nice looking shop with alot to offer

Nice looking shop with alot to offer, the best part was our server Alex who gave us alot of detail on what to buy and why really showing he knows his stuff, he was very friendly and made the experience 10x better than it wouldve been. 5 starts for a reason.

24 maggio 2026
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Risposta di Blacks - Meadowhall

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

Awesome feedback from me

Awesome feedback from me, great relaunch event, great stock available, great music, and AF refreshments, and bagged a deal. Will be back

22 maggio 2026
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Risposta di Blacks - Meadowhall

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Blacks Customer Care Team

Valutata 5 stelle su 5

Ellie was very friendly and helpful

Ellie was very friendly and helpful, thank you!

9 maggio 2026
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Risposta di Blacks - Meadowhall

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great experience at the store in…

Great experience at the store in Meadowhall. Was looking for a waterproof coat and was spoilt for choice.I was served by Sheila who was very friendly and helpful.
Satisfied customer

13 maggio 2026
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Risposta di Blacks - Meadowhall

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

We were well looked after by Alex at…

We were well looked after by Alex at the Meadowhall store , he answered all our questions about our purchase and made our visit a good experience .

2 maggio 2026
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Risposta di Blacks - Meadowhall

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Rhyas was approachable

Rhyas was approachable, friendly and knowledgeable on the shoes I was looking for (shoes with support and comfort). Offered great advice.
One happy customer!

9 maggio 2026
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Risposta di Blacks - Meadowhall

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great staff

Kasper really helped me find the right pair of shoes. He was really knowledgeable about the brands and models in stock and was happy to get as many shoes out as it took to find the right ones! He was very professional and also picked out some socks that will be perfect for the kind of hiking/running I do. I can't wait to get out on the first walk with my new shoes!

8 maggio 2026
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Risposta di Blacks - Meadowhall

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service! Alex was extremely knowledgeable and couldn't help us enough. Really appreciated his advice and friendly service. Thank you Alex!

7 maggio 2026
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Risposta di Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Casper was really helpful

Casper was really helpful, knowledgeable and easy to talk to. He listened and gave me great advice

7 maggio 2026
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Risposta di Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

I learned more about shoes while I…

I learned more about shoes while I visited than I ever thought I needed. I found some very good shoes because of it and I'm happy with what I got. Thank you Alex.

1 maggio 2026
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Risposta di Blacks - Meadowhall

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Alex was very helpful and a master of…

Alex was very helpful and a master of his craft. Made shopping for new hiking shoes very easy and elaborated on a lot of doubts. This guy deserves a raise :)
Thank you Alex

1 maggio 2026
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Risposta di Blacks - Meadowhall

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Thank you Josh for sticking with me…

Thank you Josh for sticking with me while I tried on many walking shoes tonight. You came over to help, listened to what I was looking for and what I didn’t want and then guided me with your knowledge to a perfect choice. A true asset to Blacks. Thank you again. Andrew & Hilary.

28 aprile 2026
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Risposta di Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service as always!!

28 aprile 2026
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Risposta di Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Welcoming staff and perfect customer service

While walking into the store I was greeted by the lovely staff who offered me a helping hand, and while trying on a fleece jumper Sheila advised me on which brand and which style she thought looked better for me. She was extremely lovely and helpful and made my experience there feel welcoming and confortable!

27 aprile 2026
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Risposta di Blacks - Meadowhall

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

The staff at this store are lovely and…

The staff at this store are lovely and are really knowledgeable, We went in just looking and the staff we're friendly and welcoming, when looking at shoes and watches Alex helped us and was very useful giving my friend information and was very willing to answer questions. Overall couldn't ask for a better experience. Thank you Alex for the help 🙌🏻

24 aprile 2026
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Risposta di Blacks - Meadowhall

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great experience in Blacks Meadowhall

Great experience in Blacks, Meadowhall - Sheffield store. Scott the store manager and his team where very welcoming from start to finish. They were warm and friendly throughout, joining in and having a good laugh with us whilst helping answer all my questions without hesitation as I wasn't the typical shopper when I interrupted them all to discuss jobs, vacancy pathways, and their support for staff and inclusiveness. You nailed it, thanks guys - much appreciated! :)

24 aprile 2026
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Logo di Blacks - Meadowhall

Risposta di Blacks - Meadowhall

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Valutata 5 stelle su 5

I bought some Merrill trainers today…

I bought some Merrill trainers today because of Alex’s who’s help was excellent!

23 aprile 2026
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Logo di Blacks - Meadowhall

Risposta di Blacks - Meadowhall

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

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