Blacks - Jersey Recensioni 

433
•
TrustScore 5 su 5

4,9

29-31 King Street, JE2 4WF St Helier, Jersey, GB

•

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Valutata 5 stelle su 5

Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.

L'azienda ha risposto

Valutata 5 stelle su 5

Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.

L'azienda ha risposto

Valutata 4 stelle su 5

I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mirela was really helpful and friendly, offered advice and a reason to come back- for receiving great customer service.

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento activewear
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di borse e valigie
  7. Negozio di scarpe

Informazioni su Blacks - Jersey

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 29-31 King Street, JE2 4WF, St Helier, Jersey, Regno Unito

  • 01539 760449

4,9

Eccellente

TrustScore 5 su 5

433 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(433)

3912 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Hannah was very friendly

Hannah was very friendly, efficient and helpful.

27 gennaio 2024
Non scritta su invito
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Risposta di Blacks - Jersey

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valutata 5 stelle su 5

The person a Black called Hannah was helpful

The experience was great the person at the till called Hanna assisted me when I needed help and she was very helpful to show me what I wanted

26 gennaio 2024
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Risposta di Blacks - Jersey

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

I went in for a few items for an…

I went in for a few items for an upcoming trip. I had time to look around before Hanhah asked if she could help. She was amazingly kind, not pushy and knowledgeable. Great customer service.

24 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service - Hanna was super helpful and directed me to exactly what I needed and did this in a pleasant positive manner.

24 gennaio 2024
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Risposta di Blacks - Jersey

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Blacks Customer Care Team

Valutata 4 stelle su 5

Got a tin of what I needed

I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and kind. I got the inevitable upswell at the till, but didn’t mind as I needed batteries anyway. It’s a handy shop to have on the high street, don’t go changing :)

23 gennaio 2024
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Risposta di Blacks - Jersey

Good Afternoon,

Thanks for the 4* review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Blacks Online Review Team

Valutata 5 stelle su 5

Hannah has a very cheerful interaction…

Hannah has a very cheerful interaction with her customers. She knowledgeable when discussing the trainers I was looking for and was a help in making my decision. Well done Hannah👍

23 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great shop, great staff

Angie was amazing.
I needed new walking shoes but because my feet are odd shaped it’s difficult to get the right fit.
She patiently fetched several different pairs and waited whilst I tried them all. Twice ! She was always attentive and had plenty of helpful advice.
Thanks to her perseverance I found exactly what I was looking for. An amazing pair of Goretex walking shoes that fit brilliantly.
Thank you.
Great shop, great staff.

20 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Anna and Hanna in Blacks provided an…

Anna and Hanna in Blacks provided an outstanding experience with their exceptional patience, warmth, and top-notch customer service. The staff went above and beyond to assist me in the purchase of my Rab jacket today - They created a really lovely atmosphere. Their commitment to customer satisfaction truly sets them apart.

Kind regards,

Paul

20 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Very patient while I made up my mind…

Very patient while I made up my mind what to buy. Excellent advice from Anna.

19 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Was served by Kiona today in king…

Was served by Kiona today in king street. She was extremely helpful and tentative. Blacks is lucky to have her.

19 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Valutata 5 stelle su 5

Walking boots, great service

Really helpful service from Angie at the Blacks store in Jersey. Took the time to listen to my requirements and after trying on many shoes, we found the right ones. I didn't feel rushed and Angie was really knowledgeable. Would recommend for walking shoes/boots.

18 gennaio 2024
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Risposta di Blacks - Jersey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great shopping experience

Hannah at Blacks Outdoors is fantastic! Her expertise and friendliness made my shopping experience a delight. Highly recommended for personalized assistance.

17 gennaio 2024
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Risposta di Blacks - Jersey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Amazing service

Amazing service from Angie and the other female staff member working there today. They were knowledgeable and attentive and really helped me with the items. Angie remembered that I’d been in a few times looking for a particular jacket for my son and as soon as she saw me she mentioned it and checked if they had one. Great friendly service.

17 gennaio 2024
Non scritta su invito
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Risposta di Blacks - Jersey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Sussy

Shop assistant Sussy and her approach and help.

16 gennaio 2024
Non scritta su invito
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Risposta di Blacks - Jersey

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service

Went to get some warm weather wear for a trip and Hannah couldn’t have been more helpful!
Had a great knowledge of product, had some great recommendations and most of all fantastic customer service all round!

13 gennaio 2024
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Risposta di Blacks - Jersey

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great help from Anna

I was searching for a warm fleece and waterproof jacket. I found all the staff really friendly, Anna was especially helpful and spent lots of time going through all the various options, comparing reliability of waterproofing vs cost etc., of the different jackets available. I would definitely recommend the team in Black's, Jersey for their helpful advice and great customer service.

15 gennaio 2024
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Risposta di Blacks - Jersey

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

I needed two pillows for a camping trip…

I needed two pillows for a camping trip to Namibia. I greeted by the shop assistant, Anna who was extremely helpful and knowledgeable and gave me terrific advice. A great shopping experience.

15 gennaio 2024
Non scritta su invito
Logo di Blacks - Jersey

Risposta di Blacks - Jersey

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Staff member Chlodie was a very…

Staff member Chlodie was a very pleasant and polite young lady. Service with a smile.

13 gennaio 2024
Non scritta su invito
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Risposta di Blacks - Jersey

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Anna was super helpful

Anna was super helpful! Provided lots of knowledge in the products and helped tailor our purchase to our specific needs.

13 gennaio 2024
Non scritta su invito
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Risposta di Blacks - Jersey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

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