Blacks - Bristol Recensioni 

1163
TrustScore 5 su 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB


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Valutata 4 stelle su 5

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Valutata 5 stelle su 5

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di scarpe

Informazioni su Blacks - Bristol

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Regno Unito

  • 01172 448566

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

Tutte le recensioni

(1163)

3290 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jake was really helpful and very…

Jake was really helpful and very experienced. He helped us find the best deal and we were in and out with a bargain in no time.

25 maggio 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

I had to get some last minute boots for…

I had to get some last minute boots for a walking trip and had great service from James. Knowledgable, friendly and professional even while being very busy.

22 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Valutata 5 stelle su 5

Blacks walking shoes review

Jake was incredibly helpful and lovely, he gave excellent advice on the shoe best suited for me, had great knowledge of the stock too. Really listened to why I would be needing them and gave great advice and tips based off of that. Friendly and chatty, I would definitely go here again as he was so helpful.

18 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

James is a legend

I went in to pick up festival gear yesterday just before closing time, feeling a bit bad about asking so many questions so late on a Monday. The service was absolutely excellent, James was a real gem helping me find all the stuff I needed and making a couple of recommendations. Big thanks to James for the smiles and the chat

19 maggio 2025
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Risposta di Blacks - Bristol

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful staff

Friendly and helpful staff. Was served by sue

16 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valutata 5 stelle su 5

An overall brilliant experience!

Josh gave me some very well needed expert advice on buying a pair of walking shoes for my summer hiking experience to Switzerland.

It was great to go into a shop and be advised on the footwear and socks that will serve my particular situation.

The rest of the team were very attentive, helpful polite and patient too.

Would highly recommend this sBlacks store if you live in Bristol or are close by!

15 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Amazing experience and advice

Both Josh and ollie were super helpful whilst i was looking for some new hiking shoes. Quickly came to a decision following their tips and advice. It just went so smooth and im so excited to start using my shoes. I really dont enjoy shoe shopping but this was the best experience i could have hoped for.

15 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Valutata 5 stelle su 5

Very helpful good advice.

Sue, the assistant in the Bristol store, was very helpful indeed as well as knowledgeable about the walking boots I was looking at. I was able to spend time trying out the boots in the store and ended up making a purchase.

12 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

All good 👍

Jack was really great recommending walking shoes. Always had helpful staff here :)

10 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

Brilliant service

Excellent service from staff both times I went to the store. Special thanks to Josh who went the extra mile helping me with a return.

4 maggio 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Had a fantastic experience in store…

Had a fantastic experience in store with helpful and super knowledgeable staff especially Josh who was super helpful and said about things that weren't 100% needed from the DofE kit list. Would definitely recommend and would definitely come back in the future for any purchases. Thanks for a good experience.

3 maggio 2025
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Risposta di Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service from James

Great customer service from James - helped me select the perfect walking shoes. Friendly without being overly in-your-face

29 aprile 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service from James who gave…

Excellent service from James who gave me relevant advice on a raincoat and was friendly and polite

28 aprile 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent assistance by clerk 003 on…

Excellent assistance by clerk 003 on april 15th. Friendly, efficient and expertly! Well done!

15 aprile 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Well customer service was polite and…

Well customer service was polite and chatty willing to help. Can't find any fault will defo go back to blacks when visiting bristol.

25 aprile 2025
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Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great customer service and advice…

Great customer service and advice shopping for a tent and outdoor clothes.

22 aprile 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Sue was very efficient and patient

Sue was very efficient and patient, providing me with a variety of shoes to try.

14 aprile 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

I went to the check the cost of boots…

I went to the check the cost of boots for my son DoE and we were helped by Sue. She was knowledgeable, friendly and very helpful.
She kindly asked if we had a DoE card to apply further discount.
Very happy customer and great service.

14 aprile 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Friendly and useful service

Friendly and useful service from Josh and James

31 marzo 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Valutata 5 stelle su 5

Brilliant experience

Brilliant experience, went it to try on some bags for backpacking, had a rough idea of what I wanted but needed a professional opinion. James was fab talked us through everything we needed to consider and made the decision much more straightforward. Came home with the perfect bag!

26 marzo 2025
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

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