Blacks - Bristol Recensioni 

1163
TrustScore 5 su 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Valutata 5 stelle su 5

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jake was so knowledgeable and couldn’t have been more helpful - we bought my husband and jacket and talked about suitable backpacks for my daughter. He offered alternatives and gave good detail of eac... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio
  5. Negozio di articoli per la corsa
  6. Negozio di scarpe

Informazioni su Blacks - Bristol

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Regno Unito

  • 01172 448566

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(1163)

3419 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was helped by Ollie

I was helped by Ollie, very friendly and helpful. Very good store it has a variety of stuff. thanks Ollie !!

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Visited Bristol store today

Visited Bristol store today. Was impressed by the choice. Assistant, Ollie, was cheerful and helpful.

2 dicembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Blacks Customer Care Team

Valutata 5 stelle su 5

Easy to buy walking boots

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but because of that I found a pair in my budget that fit absolutely perfectly. He even let me know about extra offers in store so I ended up buying a reduced head torch too. Very pleased, I look forward to wearing my new boots in the dark!

30 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

Very pleasant and helpful staff

Very pleasant and helpful staff. Ollie had great knowledge of the difference between models and was very useful in deciding which jacket to buy. Couldn't have asked for better service.

15 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Knowledgeable staff

Ollie was extremely knowledgeable and helpful. Could not fault the service.

28 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Ollie was fantastic and helped me

Ollie was fantastic and helped me
Choose a bag for traveling thank you :)

28 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Went in for a fleece for work

Went in for a fleece for work
James was really helpful.
All sorted. Cheers

28 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

New waterproof jacket

I needed a new waterproof jacket. For clothing I like to actually try it on and see the quality before buying so I headed into Bristol. Blacks had the best range and the store assistants were very helpful. A big thank you to Sue who was very helpful. I ended up buying the OEX Tirran waterproof jacket and I'm very happy with it, love the look, fit, colour and though I have yet to try it in a serious downpour I'm sure it will be good.

25 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Really good staff Ollie spending time…

Really good staff Ollie spending time with every customer knowledgeable about all the products really good to see this level of service !!

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great team

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the right direction immediately. Sue helped me look at all the walking boots that I was interested in, and also checked to see if other options i fancied that weren’t available in the shop were online.
I found the perfect pair and overall had a great experience! Cheeers!

25 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Valutata 5 stelle su 5

All staff were helpful

All staff were friendly and ready to share their expertise. Jake was really helpful. Great customer service.

24 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Valutata 5 stelle su 5

Good prices and helpful

Good prices and helpful, knowledgeable staff

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Blacks in Bond Street very helpful

Found the ideal Child backpack on line. Jake went through the features in store and Tim supplied plastic bin bags to protect from the no stop rain.
Very pleased with my purchase from Black's in Bond Street, Bristol.
Jake and Tim very helpful and pleasant assistants. One Xmas gift sorted.
Lesley

24 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service

Excellent and very patient service by Inès, helped my husband choose a pair of walking boots.

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Purchase of Boots

Ines gave me exceptional service. She gave me space to try on several boots without ever rushing me. She was knowledgeable and friendly. It was a pleasure visiting the shop.
Judith

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Ollie was great

Ollie was great. Super helpful.

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Excellent service today from Ollie in…

Excellent service today from Ollie in the Bristol store. Thanks for your help! Delighted with my new walking boots.

23 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Valutata 5 stelle su 5

Molly & James

I was assisted by Molly who helped me on the shop floor while I was looking for some boots, she was incredibly knowledgeable, very approachable and helpful.

I was then served by James, he made the experience really friendly, casual and relaxed while also providing very helpful information. I appreciate his chattiness, being somebody who struggles with social anxiety, he made me feel at ease in a situation I usually dislike. I'll definitely keep returning to Blacks, the team here are really great.

Thanks!

21 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service at Blacks today

Great service at Blacks today - a very clear snd helpful explanation of the pros and cons of down jackets and synthetic equivalents.

And then they made sure I got the best deal available, despite that not being available in-store.

21 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Valutata 5 stelle su 5

Great service and price

Went to buy TNF duffel bag today, happy that I got huge discount, black Friday. Also got another 50% discount for purchasing items behind the cashier counter. Lucky day. Molly was very friendly and helpful, excellent service. Thanks a lot. It made my day. Cheers

21 novembre 2024
Non scritta su invito
Logo di Blacks - Bristol

Risposta di Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più