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BikeExchange Recensioni 

112
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent bicycle 10 speed linear shift simple , from walk speed to 35 mph 1 hand 1 control. simple . Excellent Cable disc brakes easy adjustments and calibration feel. aggressive road tires ,ha... Leggi di più

Valutata 1 stelle su 5

Had issue with the delivery - been trying to get in contact with their customer service. No one answers their phones, no one reached out after I left a message. no one responded to whatsapp messages,... Leggi di più

Valutata 5 stelle su 5

I spoke to someone at the store by phone to confirm availability, condition and shipping details to Indiana on Tuesday afternoon. The person who assisted me was very helpful. I placed the order right... Leggi di più

Valutata 3 stelle su 5

I paid for the bike I found online listed by BikeExchange. However it turned out that BikeExchange’s partner bike shop did not have the bike in stock nor was it available from the manufacturer. It was... Leggi di più

Dettagli dell'azienda

  1. Grossista di biciclette
  2. Negozio di biciclette

Informazioni su BikeExchange

Scritti dall'azienda

At BikeExchange, we make it easy, safe, and smart to buy bikes online. As the leading global marketplace for bicycles, cycling gear, and accessories, we connect riders with thousands of trusted bike retailers and brands, all in one convenient online platform.

Since 2007, millions of cyclists—beginners and pros alike—have used BikeExchange to find the perfect bike. Whether you’re searching for a road bike, mountain bike, e-bike, gravel bike, or kids' bike, our intuitive search tools and detailed product listings help you compare models, prices, and sellers with ease.

Our mission is simple: to make buying a bike online as seamless as possible. With verified sellers, competitive pricing, expert guides, and secure checkout options, BikeExchange takes the guesswork out of purchasing a bike online. You’ll find top cycling brands like Specialized, Trek, Giant, Cannondale, Scott, and many more—ready to ship straight to your door or available for in-store pickup.

We offer a wide selection of new bikes online, buyer protection and trusted payment methods, fast delivery options, and transparent seller ratings and reviews.

Shopping for a bike has never been easier. Whether you’re upgrading your ride, buying your first bike, or just browsing, BikeExchange helps you do it all—quickly, confidently, and from anywhere.

Join the growing community of riders who trust BikeExchange to help them find and buy bikes online in 2025. Your perfect ride is just a few clicks away.

Informazioni di contatto

Shop the best deals on BikeExchange

Pick up your next bike today.

4,0

Molto buono

TrustScore 4 su 5

112 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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4,0

Tutte le recensioni

(112)

98 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

The deal was too good to be true

The deal was too good to be true. After ordering and being charged I got a call from the bike shop that they did not actually have the bike available and if i wanted a different size. They were nice about it and refunded me pretty quickly, but the bike has remained advertised a week later.

6 febbraio 2026
Valutata 5 stelle su 5

Two Thumbs Up

Good price, easy process, and I received the bike three days after ordering. Can't ask for much more. Would absolutely order through them again.

27 gennaio 2026
Valutata 5 stelle su 5

An easy purchase and fast delivery

The frame I ordered arrived a couple of days early and in perfect condition. The Bike Exchange web site descriptions of the product were accurate and I was able to acquire parts for the build that will fit without having to return anything in order to complete assembly.

23 gennaio 2026
Valutata 5 stelle su 5

Great Deal

I was able to find the make and model of bike I was looking for in the color I really wanted. I received my bike in a timely manner. The bike was sold as new and I received warranty information from the manufacturer. The was used as a demo as there was some unvleaned dirt still on it. However like new condition. And I have test rode bike before so I am not worried about the little bit of dirt.

14 gennaio 2026
Valutata 5 stelle su 5

Felt IAx Advanced

I recently purchased an IAx | Advanced | Ultegra Di2 from bikexchange.com and overall had a very positive experience. Shipping was fast and the price was excellent—hard to beat for this level of bike. Everything arrived in good condition and as described.

I’m withholding one star due to a couple of small issues: there were no headset spacers included, and the brake lines were routed a bit strangely, which required some extra attention on setup. Nothing deal-breaking, but worth noting.

Overall, great value and smooth transaction with no major complaints. I’d still recommend bikexchange.com and would consider buying from them again.

10 gennaio 2026
Valutata 1 stelle su 5

Broken part on arrival.

Broken part on arrival.

Broken screw in handlebars

4 gennaio 2026
Logo di BikeExchange

Risposta di BikeExchange

Thanks for reaching out and we are sincerely sorry for your experience. Please reach out to us at info@bikeexchange.com and we will get you taken care of ASAP.

Valutata 1 stelle su 5

Product listed as available but not in stock

Sadly, I purchased a bike through the website, and shortly afterward I received a call from the store informing me that the bike listed as available on BikeExchange was actually not in stock.

I was offered several alternative solutions, but none of them included getting the bike I originally wanted, which is a real shame. While I’m not sure where the mistake originated, I was ultimately the one affected by this situation.

7 gennaio 2026
Logo di BikeExchange

Risposta di BikeExchange

Thank you for taking the time to share your experience and we apologize for the disappointment this has caused. While BikeExchange connects customers directly with independent bicycle retailers using direct inventory feeds, in rare cases, a retailer may sell a bike in-store before their inventory update is fully reflected on our platform. Unfortunately, this appears to have been one of those instances.

We understand how frustrating it is to place an order for a specific bike only to learn it’s no longer available, and we regret that we weren’t able to secure the exact model you were looking for. Your feedback is important and helps us continue improving inventory reliability and communication across our marketplace.

If you have any questions or would like assistance finding a similar option in the future, our team is always happy to help.

Valutata 2 stelle su 5

Bike People Trying to play in the tech world

I purchased a bike through Bike Exchange and it turns out the partner shop didn’t have the bike in stock. It was 6 days before the partner shop finally returned my emails and informed me that they didn’t have the bike. I’m sure Bike Exchange will say this is out of their control but if they are going to broker deals, they need to have systems in place to ensure bikes are shipped within a certain time frame and communication is maintained between the consumer and shop. Not just collect a fee and move on. Have some checks and balances. It’s not hard to do with technology these days.

31 dicembre 2025
Non scritta su invito

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Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

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