Big Dog World Recensioni 

1528
TrustScore 3 su 5

3,0

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Mooie website met belofte boven de 50 euro gratis bezorging en als aktie gratis coolpakket. Ik ontving telefoontje dat veel niet geleverd kon worden. Mocht het iets anders worden . Dat mocht maar geen... Leggi di più

Valutata 5 stelle su 5

If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top... Leggi di più

Valutata 5 stelle su 5

I can't praise the Big Dog World staff enough; excellent advice prior to purchase from individuals that were knowledgable both of the products and 'big dogs'. Once placed, my order was processed and d... Leggi di più

Valutata 3 stelle su 5

Ik heb eten besteld voor mijn hond voor € 162,75. Dit was op voorraad stond op de website. De bestelling zou zonder verzendkosten worden bezorgd. Ik kreeg echter een mail dat een deel niet op voorraad... Leggi di più

Dettagli dell'azienda

  1. Negozio di animali

Informazioni su Big Dog World

Scritti dall'azienda

The UK's leading specialist in supplies for large and giant breed dogs.

Britain's Friendliest Business - 2014 Semi-Finalist.
Young Business of the Year - Winner (2011 Surrey Business Awards).

Premium dog food at discount prices from brands such as James Wellbeloved, Eden, Arden Grange, Orijen, Acana, Carnilove, Tribal, Taste of the Wild, Barking Heads and Nature's Menu, all with Next Day delivery.

Large size accessories including dog collars, harnesses, beds, coats and more. Tough dog toys and chews, plus products for health, grooming and training.

Great value prices and friendly reliable service!

Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(1528)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Mooie website maar wordt niet waargemaskt

Mooie website met belofte boven de 50 euro gratis bezorging en als aktie gratis coolpakket. Ik ontving telefoontje dat veel niet geleverd kon worden. Mocht het iets anders worden . Dat mocht maar geen kip. Wat ontvang ik? Kip, onder andere en geen coolpakket ook geen gratis bezorgkosten. Snelle bezirging was ook geen sprake van. Dus u krijgt niet wat wordt beloofd. Er zat nog wel een extra knabbel bij , 3 stuks voor zeer grote hond ik heb een boomer. Wat een tegenvaller

3 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

Ik heb eten besteld voor mijn hond voor…

Ik heb eten besteld voor mijn hond voor € 162,75. Dit was op voorraad stond op de website. De bestelling zou zonder verzendkosten worden bezorgd. Ik kreeg echter een mail dat een deel niet op voorraad was en nageleverd zou worden. Hiervoor moest ik wel € 5,95 verzendkosten betalen. Het argument was dat zij extra kosten moeten maken. Ik begrijp dat, maar het getuigt niet van klantvriendelijkheid dat, doordat bigdog blijkbaar geen voorraadbeheer heeft, het probleem en kosten bij de klant worden neergelegd.

26 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great products and cheap

Great products and cheap.
Easy to order and quick delivery
Great company great prices and toys you can’t
Find in shops in high streets

22 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

If you're searching for a pet store…

If you're searching for a pet store that offers both convenience and high-quality products, look no further. This store has been a game-changer for me as a pet owner, with their extensive range of top-notch supplies and lightning-fast delivery. It's a true winner in every aspect!

25 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Pet Loader

Very helpful staff and prompt delivery. My two GSDs used the Pet Loader with no problems - tried ramps in the past with no success. Very happy with purchase.

10 aprile 2022
Valutata 5 stelle su 5

Cool coat to fit Newfie

I have purchased cool coat for previous Newfies they are light weight easy to put on dog & washable in washing machine
i knew where to come for our new newfie's cool coat would buy again !

1 aprile 2022
Valutata 5 stelle su 5

I purchased the large ROK strap dog…

I purchased the large ROK strap dog lead, really good quality. I have a large dog and the lead takes the sting out of walks, when she pulls. Item was exactly as described and promptly delivered. Would happily recommend the product and the company.

1 aprile 2022
Valutata 1 stelle su 5

I am disgusted with this company

I am disgusted with this company. I bought 2 bags of dried dog food, when they arrived there was what appeared "rodent" damage to both bags. I didn't want to give my dog food that may have been contaminated by mice/rats. I e-mailed and got a response from Neil Stanton to say they would collect the food and sent me the returns labels. The food has been returned 10 days ago. I have NOT had my money back, ALL e-mails bounce back saying they are un-deliverable and the phone number does not exist. I have now reported this to pay pal who are now doing a full investigation into this company regarding this matter. The amount they owe me is over £100! I have also tried to e-mail them via their website, but, guess what? no reply. Disgusting company, do not buy from this company

19 marzo 2022
Non scritta su invito
Logo di Big Dog World

Risposta di Big Dog World

Good morning Jayne,

I'm very sorry this has taken longer than expected but I can confirm we have now received the bags from the courier and your full refund has been issued.

We have been having major problems with our emails over the last week while it is migrated to a new system, so my apologies that you didn't receive a prompt reply.

I am quite surprised and disappointed to read your comments as when we spoke on the phone you said you had always been very pleased with our service, and that you fully intended to keep ordering from us in future.

Anyway I wish you all the best and please let me know if I can help with anything else.

Best regards,

Neil Stanton
Big Dog World

Valutata 3 stelle su 5

Some of our order was cancelled and the…

Some of our order was cancelled and the first we knew about it was in the form of a refund after the other items had been dispatched. Would have like to have been offered an alternative, same product in a different colour which was available. A little communication would have been much appreciated.

15 marzo 2022
Logo di Big Dog World

Risposta di Big Dog World

Hi Alison, thanks for your review.

I'm sorry we had to refund you for one of the four items you ordered. Unfortunately this product is in very short supply and we weren't able to supply it in a different colour or offer anything similar, so we thought a refund was the best option.

Please let me know if we can help with anything else in future.

Best regards,

Neil Stanton
Big Dog World

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