Unjustified fines
4 luglio 2023

Risposta di Better - Whitechapel Sports Centre
Good Afternoon Mbako,
Thank you for your review.
Please be aware that penalty charges are only applied to your membership if you fail to attend your activity or if you cancel this with less than 4 hours before the start time of your activity. If you attended your activity and receive a penalty charge you can speak to staff at the centre upon your next visit and they will be happy to remove any penalties that are incorrect.
Hope this helps.
Kind regards,
Charmaine







