Better - The Plumstead Centre Recensioni 

15
TrustScore 4.5 su 5

4,3

232 Plumstead High Street, SE18 1JL London, GB


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Valutata 2 stelle su 5

I found the exercise space to be very limited, which makes it difficult to do warm-ups properly. The area is quite small and often not free for use. Another issue is that the running belt/treadmi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a visit to the Plumstead Centre. It was nice and clean. I hope the cafe will be opened soon😊mangers are very helpful and welcoming.very grateful for Enas support.

L'azienda ha risposto

Valutata 5 stelle su 5

Had an absolutely great experience here! The management team are really welcoming and helped with any queries I had regarding the gym and fitness classes. Very convenient location with a nice quiet... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Centro per il tempo libero
  2. Palestra e centro fitness
  3. Palestra
  4. Piscina al coperto
  5. Biblioteca
  6. Piscina all'aperto

Scritti dall'azienda

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Informazioni di contatto

  • 232 Plumstead High Street, SE18 1JL, London, Regno Unito

4,3

Eccellente

TrustScore 4.5 su 5

15 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,3

Tutte le recensioni

(15)

5094 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The staffs are courteous and friendly.

The staffs are courteous and friendly.
The ambience is welcoming and the place is neat.
Thanks for the use

26 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Olabode,

Thank you for your kind feedback.

We’re really pleased to hear you found our team courteous and friendly, and that you enjoyed the welcoming atmosphere and cleanliness of the facilities. It’s great to know you had a positive experience with us.

We hope to welcome you back again soon.

Warm Regards,

Hazal

Valutata 5 stelle su 5

Mrs blessing

So far so good

12 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Omonigho

Thank you for your review. 

We are very pleased to see that you are enjoying your experience so far, and we hope this continues!

Kind Regards

Amir

Valutata 5 stelle su 5

The staff particularly Gyani and Adam…

The staff particularly Gyani and Adam are approachable and they take their role seriously ensuring safety at all times.

12 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Shade,

Thank you so much for your review of The Plumstead Centre!

It's fantastic to hear that Gyani and Adam have been so approachable and professional — knowing they go above and beyond to ensure safety and provide great service is exactly the kind of team we're proud to have. We'll make sure they both hear your kind words.

We hope to see you back again very soon!

Warm Regards,

Hazal

Valutata 5 stelle su 5

Excellent CENTER

Excellent CENTER
With Adam

12 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Ejikeme

Thank you for your review. 

It is great to see that you are enjoying the facilities at The Plumstead Centre, and that Adam has been able to enhance your experience with us!

We hope this continues, and we will be sure to pass your feedback on!

Kind Regards

Amir

Valutata 5 stelle su 5

I had a visit to the Plumstead Centre

I had a visit to the Plumstead Centre. It was nice and clean. I hope the cafe will be opened soon😊mangers are very helpful and welcoming.very grateful for Enas support.

15 maggio 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Sally, 

Thank you for your kind feedback.

We’re glad you found Plumstead Centre clean and welcoming, and that the Enas was helpful during your visit. 

We’ll also pass on your comments about the café.

We really appreciate you taking the time to share your experience.

Warm regards 

Azaria

Valutata 5 stelle su 5

It’s a very friendly centre

It’s a very friendly centre
Good classes with good instructors

11 giugno 2026
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Risposta di Better - The Plumstead Centre

Hi Jane,

Thank you for your lovely review!

We're so happy to hear that the atmosphere we've created with our members is so friendly.

We're also thrilled that you've been enjoying our fitness classes and find our instructors great.

We can't wait to see you again soon!

Warm Regards, 

Kaisha

Valutata 5 stelle su 5

Very well service

Very well service. I love to go everytime there.
Feels like home . Thank better health plumstead centre.

11 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Bhawana, 

Thank you for your lovely feedback.

We’re really pleased to hear you enjoy visiting Plumstead Centre and that it feels like home for you. 

It’s great to know you’re happy with the service, and we hope to see you again soon!

Best wishes 

Azaria

Valutata 5 stelle su 5

Enas is brilliant and we had a lovely…

Enas is brilliant and we had a lovely time here! Thank you so much.

10 giugno 2026
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Rubika,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying The Plumstead Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received from Enas.

Warm Regards

Hazal

Valutata 2 stelle su 5

I found exercise space is very low as…

I found the exercise space to be very limited, which makes it difficult to do warm-ups properly. The area is quite small and often not free for use.

Another issue is that the running belt/treadmill area gets direct sunlight, which makes it uncomfortable. Adding a curtain in front of it would help a lot.

Also, there is misleading information about the center’s closing time. The notice outside the door says the center closes at 10 PM, while the website mentions 9 PM. The opening and closing times do not seem accurate or consistent.

27 maggio 2026
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Risposta di Better - The Plumstead Centre

Good Afternoon,

Thank you for your review!

We appreciate your feedback regarding our exercise space, as you've suggested that it's difficult to do your warm-ups.

We'll share this with the team, including your comments regarding our opening times and the problems with direct sunlight hitting you during your workouts on the treadmill.

Thank you for sharing this with us!

Warm Regards, 

Kaisha

Valutata 5 stelle su 5

I use the Plumstead centre Monday to…

I use the Plumstead centre Monday to Friday, the staff at the gym are wonderful are go out of their way to help the customers. They are very friendly and helpful and nothing is too big, they are always willing to help and assist the customers seeking help with using the equipment and offer advice on exercise and classes to help customers on their weight loss and fitness journey. My only concern is we need more fans in the summer time as it’s always hot and they need to fix the cross trainer machine that’s been broken for over 4months and please more equipment options in the gym and hand weights in the fitness class.

8 ottobre 2025
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Fran,

Thanks for your review.

We are so pleased to hear that the staff at The Plumstead Centre have been so supportive and we have passed on your feedback in relation to the fans and gym equipment!

Warm Regards

Hazal

Valutata 5 stelle su 5

Had an absolutely great experience…

Had an absolutely great experience here!

The management team are really welcoming and helped with any queries I had regarding the gym and fitness classes. Very convenient location with a nice quiet and intimate gym.

21 agosto 2025
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hello Eden,

Thank you for your fantastic review!

We are so delighted to hear that our Customer Service and Mangemant Team were able to assist you.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

We have also passed on your comments to the agent who assisted you!

Warm Regards
Aaiasa

Valutata 5 stelle su 5

Friendly Environment

The staff are really good with communication and have helped my areas of confusion which has made it easy for me to ease into this centre. It is a safe and friendly environment to get work done.

28 maggio 2025
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Simi,

Thank you so much for your kind words! We’re delighted to hear that our team’s communication has helped clarify things for you and made your experience comfortable. Creating a safe and friendly environment is very important to us, and we’re glad you feel at ease here. 

We look forward to supporting you further as you continue your journey with us!

Kind regards,

Charmaine

Valutata 5 stelle su 5

Welcoming and friendly

Welcoming and friendly. Would like the gym to be a bit bigger, but otherwise good experience

1 febbraio 2025
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Victoria,

Thanks for your review.

We are so pleased to hear that the staff at The Plumstead Centre are always so welcoming and friendly!

Warm Regards

Hazal

Valutata 5 stelle su 5

Great experience

Friendly, helpful staff. Clean centre.
Lovely soft play area for little ones.
Library & gym all under one roof

5 febbraio 2025
Non scritta su invito
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Risposta di Better - The Plumstead Centre

Hi Ana,

Thanks for your review.

We are so pleased to hear that you have had such a great experience at The Plumstead Centre!

Warm Regards

Hazal

Valutata 1 stelle su 5

The plumstead center gym

The plumstead center gym is just a room with weights, no proper equipment even the basic ones are missing.
The equipment is very old and rusty half of them are out of order most of the time and they are charging whooping £36 a month for that.

I have been to pure gym and anytime fitness both were very good for their price the quality and variety of their equipment was top notch.

Highly disappointed in better gym. Would not recommend this to anyone.
I will be leaving it after a month.

1 ottobre 2024
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Risposta di Better - The Plumstead Centre

Good afternoon Samad,

I hope this message finds you well. I wanted to take a moment to express my gratitude for your review. Your feedback is invaluable to us, and we truly appreciate the time you took to share your thoughts.

I want to extend my sincere apologies for the inconvenience you've experienced regarding the equipment availability at The Plumstead Centre. Your comfort and satisfaction are of the utmost importance to us, and it's disheartening to hear that your membership experience has been negatively impacted as a result.

Please know that we are actively working to address this issue and enhance the facilities to ensure that all our members can enjoy a fulfilling and rewarding experience at our centre. Your feedback serves as a catalyst for improvement, and we are committed to making the necessary changes to better serve you and all our valued members.

Once again, thank you for bringing this matter to our attention. Your feedback is instrumental in helping us improve, and we are dedicated to making your membership experience a positive one.

If there's anything else you'd like to share or discuss, please don't hesitate to reach out. Your satisfaction is our priority, and we are here to assist you in any way we can.

Warm regards,

Charmaine

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