The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... Leggi di più
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London Rd, SM4 5HE Morden, GB
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The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... Leggi di più
L'azienda ha risposto
The facility itself is decent, but adult beginners don’t get the support they need. Classes are overcrowded, the pool space is limited, and instructors change almost every week. The new instructors ar... Leggi di più
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Would be 5/5 if you were able to use more local leisure centres, say within a radius of 10-15 miles. Many years ago before covid I was able to get a senior membership over 55 yrs , since covid they c... Leggi di più
L'azienda ha risposto
I have just joined a Morden Leisure Centre. It has great facilities and options for all ages with modern equipment . Staff is polite and helpful. Overall, I had a great experience.
L'azienda ha risposto
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
London Rd, SM4 5HE, Morden, Regno Unito
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I have been attending Better for a long time and immediately noticed the strange faces the receptionists do at better in Morden leasure centre however at my age one tries to avoid confrontation and I always blamed on lack of training or the young age of the girls however yesterday they definitely crossed the line . While accompanying my child to start his usual swimming lesson a member of staff appoched saying " ah here you are from now on you need to move to another changing room as they have been complaints "
I was "officially " asked to change the gate of the swimming pool where I collect my 8 years old even he still swims in there ,, as someone according to the staff had made a complaint and our presence has offended someone's religious beliefs. I was told that I haven't done anything wrong nor me neither my child but still we need to move to another gate. At my questions as to what happened I was told to ' learn to have respect " by a rude young girl my daughter,s age . None of them were able to tell me as what kind of disrespect I had caused just by collecting my child and minding our own business?
Obviously they used the office power saying that as they are in charge we must do as you say and "its official. "
Its pointless to say that they made me feel second hand citizen even i am not . I am a mum if four a wife a home maker and a teacher by profession.
Its pointless to say that my child was present and kept saying what have we done wrong and obviously I didn't know the answer as I was not given any answer.
The teachers that teach my child swimming and have been doing it for a long time didn't know this new rule made on the spot for us. One of them kindly apologised but they had not got a clue either as to what we had done to be segregated or why we had to change our gate Had to ask another manager in the swimming pool aeria if I could go through the little children swimming pool to the older ones swimming pool as i know it was not allowed before and he as well didn't know this new rule or change but allowed me to collect my child .
All this brought to my mind some movies where in different times innocent people were asked to don't attend certain public aerias ....
I am on my 50 es . I have grown up four children ,,I mind my business and miticosly respect the rules both in changing rooms as in the commen aeria however I demand reasons when people try to step over my children mostly . I am polite but not stupid. My plea is train your staff to respect people's lives feelings and mostly respect every child as our children are precious . Use common sense . Children are important and we pay monthly for them to learn a skill without allowing anyone to make them feel unwanted non grata at only 8 years old especially if the child goes by the rules.
My question still is : what religious rules can my 8 years old break if he comes out of swimming pool has a shower with his swimming costume on and then goes and changes inside the cubicle while I wait outside the cubicle??
The staff told us that their cubicles are nearer to each other compared to other swimming pools. I find the answer not true as the cubicles are just fine.
It's concerning how people abuse other people without a good reason or explanation.misusing their office . Anyway had to collect my child entering through a gate where my child doesn't swiim anymore as he passed that stage walking through a swimming pool full of children swimming therefore through the staff and teachers, walking along 25 mettes of swimming pool aeria with the risk of slipping as well and if the little door that connects the two swimming pools is busy with the teachers giving the little children to each parent I will be stuck in another aeria meanwhile my child has to wait in the next swimming pool gate ? Why ?.
What our presence has to do with other religions believes ?
If we have some invisible stigma would not that be the case of offending other people in the next changing room believes as well ? I need a valid explanation and an apology as well

Risposta di Better - Morden Leisure Centre
It was son's first swimming class, the staff - teachers were all very cooperative. He loved it !

Risposta di Better - Morden Leisure Centre
I have just joined a Morden Leisure Centre. It has great facilities and options for all ages with modern equipment . Staff is polite and helpful. Overall, I had a great experience.

Risposta di Better - Morden Leisure Centre
Good but one you have done your induction the system did not recognise this so I had to drive to the gym to get the app working properly as it kept saying no induction done when it had been

Risposta di Better - Morden Leisure Centre
Price and customer service environment r very good my kids are very happy Many Thanks

Risposta di Better - Morden Leisure Centre
The reception staff at Morden Leisure Centre have been very unfriendly. I feel uncomfortable whenever I interact with them.

Risposta di Better - Morden Leisure Centre

Risposta di Better - Morden Leisure Centre
Great childrens swimming lessons with friendly teachers, very well organised and easy to move sessions if needed. Also love the family fun splash sessions with inflatables!

Risposta di Better - Morden Leisure Centre
My son has been having swimming lessons at Better Centre since summer 2022, and we have had a very positive experience throughout. The teachers are always enthusiastic, patient, and kind, which has really helped build his confidence and enjoyment in the water. The facilities are clean and well maintained, creating a great environment for learning. We also feel the lessons offer excellent value for money considering the quality of teaching and facilities provided. Highly recommended!

Risposta di Better - Morden Leisure Centre
it is so good for young kids to swim in Warm water, excellent experience for parents, too

Risposta di Better - Morden Leisure Centre

Risposta di Better - Morden Leisure Centre
So the facility is clean nice and well maintained with the centre being right outside my home however, it’s a leisure centre not a full gym so it’s rather small but the main con is the fact that I waited two years to turn 16 so that I can use free weights as part of their “policy” but as soon as I started lifting again one of the employees told me that I could use it and had to “upgrade” to a full membership due to being junior. She said it in quite a rude way and a full membership is like triple a junior memberships price.

Risposta di Better - Morden Leisure Centre
The facilities are clean and modern with friendly engaging and knowledgeable staff.

Risposta di Better - Morden Leisure Centre

Risposta di Better - Morden Leisure Centre
Its excellent highly recommend it if you goal is to win in life.
You can go there at 6 in the morning and use all the machines with no interventions.
Take a great shower
And you can go downstairs to the coffee shop and get on with any work tasks you need to get done or if your a student and you want to get some revision in before education.
Building has exquisite natural light and friendly staff.
I highly recommend it.

Risposta di Better - Morden Leisure Centre
The swimming pool and facilities are very clean and the staff very welcoming, friendly and helpful. I'm recommending the centre to my friends as well.

Risposta di Better - Morden Leisure Centre
I think it's very good value for money, although it's a pity I have to book to use the pool and exercise classes.

Risposta di Better - Morden Leisure Centre
Really impressed with Morden Leisure Centre. I'm a new returner to the gym and have been impressed with the range of equipment and the cleanliness of the gym. Also a shout out to a super helpful staff member Adrienne on the front desk - she is really patient and polite to everyone. (I've had some issues with an account and she's been great at resolving things and never flustered). Nearly all the staff I've seen are super helpful and approachable.
I've not used the classes or pool but from a gym perspective think it is great value for money. Slight watch out on what time you attend (the junior gym hours can be very busy with younger people).

Risposta di Better - Morden Leisure Centre
The swimming teachers have good at their job and friendly too.

Risposta di Better - Morden Leisure Centre
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