The best decision I made to join Better gym . In particular Liv’s classes , they have been a game changer. Liv is just lovely, professional, knowledgeable and wise beyond her years. Every class she s... Leggi di più
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Sede
Cambia sedeWhitehill Way, SN5 7DL Westlea, GB
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Great range of classes and fabulous instructors. Heating has unfortunately been an issue since the flood 4 years ago. Liv (ladies strength class), Karen (yoga) and Adrianna (yoga, dance, Pilates and... Leggi di più
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I love the spacious environment and having plenty of choice in workout machines. Staff are friendly, approachable and helpful. I have gained more confidence and stamina since I started attending for L... Leggi di più
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On his first swimming session on 12 Oct'25, a swimming cap was not provided to my kid saying that they were in short supply. However, another kid who arrived later than mine was provided the same, whi... Leggi di più
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Dettagli dell'azienda
- Centro per il tempo libero
- Biblioteca
- Palestra
- Palestra e centro fitness
- Piscina al coperto
- Piscina all'aperto
Scritti dall'azienda
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Informazioni di contatto
Whitehill Way, SN5 7DL, Westlea, Regno Unito
4,4
Eccellente
120 recensioni
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Fantastic.
This is an amazing place with incredibly friendly staff. They consistently go the extra mile. The managers put in a lot of effort to be not just helpful but also very inclusive. They worked diligently to ensure the rink could reopen after a brief closure to fix the electric issues. Even though the electrics arw still being fixed we are still able to use the facilities.
Can not fault the link centre in anyway.
2 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Sam,
Thank you for your wonderful feedback - we really appreciate you taking the time to share your experience.
It’s great to hear that you’ve found our team friendly and supportive, and that their efforts to go the extra mile have made a positive difference to your visits. We’re especially pleased that the work carried out to address the electrical issues and reopen the rink has not gone unnoticed.
Your kind comments about the team’s inclusivity and dedication mean a lot, and we’ll be sure to share this with them. Thank you again for your support and we look forward to welcoming you back to the Link Centre soon!
Warm Regards
Hazal
I’ve been using The Better Link Centre…
I’ve been using The Better Link Centre for a while now and honestly can’t fault it. The facilities are always clean, well-maintained and offer something for everyone. What really makes the difference is the staff – they’re always friendly, helpful and happy to go the extra mile. You can tell they genuinely care about customers and take pride in what they do. A fantastic community facility and a real credit to Swindon. Highly recommended!
4 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Matt,
Thank you so much for your kind feedback. We really appreciate you taking the time to share your experience. It’s fantastic to hear that you’ve consistently enjoyed the facilities and found them clean, well maintained, and welcoming.
We’re especially pleased that our team has made such a positive impression. We pride ourselves on delivering friendly, helpful service and it’s great to know that this is coming through in your visits.
Your comments mean a lot to us and will be shared with the team. We look forward to welcoming you back to The Better Link Centre again soon!
Warm Regards
Hazal
Went swimming at the link centre…
Went swimming at the link centre yesterday and the centre was clean and tidy. Staff were fantastic. Would recommend
12 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Anita,
Thank you for your wonderful review!
We're over the moon that you enjoyed your recent swim session.
It's also great to know how much you appreciated our cleanliness and found our team fantastic.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Risposta di Better - Link Centre
Hi Jamie
Thank you for your review.
It is great to see that you are enjoying the new gym facilities at the Link Centre, and we hope you reach your health and fitness goals with us!
Kind Regards
Amir
Amazing Staff
Great Variety of Activities for all ages, Prices are Really good lots of Fab Classes Staff and Instructors are Brilliant.
15 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Nadia,
Thank you for your wonderful review!
We're overjoyed that you appreciate the wide range of activities we offer for our diverse community.
It's also great to know that you find our fitness classes and instructors brilliant.
We look forward to welcoming you back soon!
Warm Regards,
Kaisha
Team have been working so hard since…
Team have been working so hard since the devastating flood nearly 3 years ago. The fact that the Managers have kept it open (safely) during major repair work so the public can still use it is a credit to them and their teams. Keep up the good work.
15 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Di,
Thanks for your review.
We appreciate the recognition of all our hard-working staff at the Link Centre.
They truly have worked and continue to work tirelessly to ensure the centre can be a safe and enjoyable space for all.
Thanks again for your kind words and for your continued custom.
Warm Regards
Hazal
Enjoyable experience every time
The coaches on the ice go above and beyond for the skaters!
I have yet to meet a coach that hasn't been kind and helpful. My daughter has flourished in the learn to skate and has gained confidence through the programme.
I find receptionists are also always helpful and friendly too! We like our trip to the link centre!
6 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi CD,
Thanks for your review.
It is always a delight to hear how much our customers are enjoying lessons with us and that the staff are always so helpful and friendly.
Warm Regards
Hazal
A fantastic facility for the whole family – brilliant for mums and toddlers!
I am so incredibly grateful Swindon has a venue like the Better Link Centre. It has absolutely everything we need under one roof, making it so much easier to balance family fun with my own fitness routine.
Amazing for Toddlers: My 3-year-old daughter is obsessed with this place! She has the best time in the soft play area and absolutely loves getting on the ice rink.
Stress-Free Changing Areas: As a mum, I really appreciate that they have good, clean changing facilities for the kids. It makes getting a toddler dried and dressed after activities so much less stressful.
Brilliant Gym & Classes: When I'm not with my daughter, I'm a regular gym user. The facilities and workout equipment are top-notch, and the functional rooms are absolutely brilliant for fitness classes.
Wonderful, Helpful Staff: The team here is fantastic. Every staff member we encounter is incredibly helpful and welcoming, which makes a huge difference to our visit.
3 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Zoe,
Thanks for your review and for awarding us 5 stars!
Recommendations like this mean the world to us and we really appreciate you taking the time out of your day to provide us with such fantastic feedback!
It is great to hear that the centre is so greatly valued by you and your family and we hope you continue to enjoy the amazing facilities on offer!
Warm Regards
Hazal
An absolute gem for Swindon – something for the whole family!
I absolutely love the Better Link Centre. It truly has everything we need under one roof, and I am so grateful Swindon has such a fantastic, well-rounded facility.
Perfect for Young Kids: My 3-year-old daughter has an absolute blast here. She really enjoys the soft play area and is already a huge fan of the ice skating rink. It’s a brilliant place for families to keep toddlers active and entertained.
Top-Tier Gym & Classes: As a regular gym user, I’m seriously impressed with the setup. The facility is great and the gym equipment is excellent. The functional rooms are also fantastic and provide a perfect space for classes.
Wonderful Staff: A massive shoutout to the team working here. Every time we visit, the staff are incredibly helpful, friendly, and welcoming.
Whether you are looking to get a serious workout in, take a fitness class, or find a fun activity for the kids, this centre has it all. Highly recommended!
10 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Christopher,
Thanks for your review.
We appreciate you awarding us 5 stars!
It is fabulous to hear that you and your daughter are enjoying the Link Centre and we appreciate you recommending us!
Warm Regards
Hazal
Always friendly and helpful staff
Always friendly and helpful staff, great facility to have for Swindon! My daughter skates several days a week, the ice rink is excellent and the staff are doing a brilliant job especially considering the ongoing electrical work being carried out. - thank you for reopening on schedule!
14 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Theresa,
Thanks for your review.
It is delightful to hear how much your daughter has progressed with her skating at The Link Centre.
Customers and communities are at the heart of everything we do and we are glad that this has been reflected in the service you have received.
Warm Regards
Hazal
Excellent service from Louis Butcher
Had a query because my daughter was due to be off for surgery for a long period of time and was in the process of switching memberships for ice skating.
Louis Butcher was able to assist and came up with a solution without me incurring additional cost and Losing out on the sessions already paid for and not used.
He was professional , polite and clearly experienced enough to be able to make the changes without me having to contact him to ensure a smooth transition.
Very happy with the customer service and friendly approach.
Miss Ransom
1 aprile 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying the Link Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received from Louis.
Warm Regards
Hazal
Good Facilities
Good facilities, ice rink, gym, trampoline park, soft play all in the one centre
13 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Josh
Thank you for your review.
We are very pleased to see that you are enjoying all the facilities at the Link Centre, and we hope to see you again soon!
Kind Regards
Amir
Great centre and amazing staff
14 giugno 2026
Non scritta su invito
Risposta di Better - Link Centre
Hi Louis
Thank you for your review.
It is wonderful to see that you are enjoying the experience at the Link Centre and that the staff are creating an amazing atmosphere!
We hope your experience continues.
Kind Regards
Amir
Risposta di Better - Link Centre
Hi Luis
Thank you for your review.
We are very happy to see that you are enjoying the facilities at the Link Centre and that you feel supported!
We hope to see you again soon.
Kind Regards
Amir
Risposta di Better - Link Centre
Hi Mr Gurung
Thank you for your review.
We are very pleased to see that you had an excellent experience at the Link Centre, and we hope to see you again soon!
Kind Regards
Amir
I big shout out to Dan
I big shout out to Dan . He’s is doing teaching swimming with children with disabilities. He is very patient and always looks after the children kindly with respect. My child enjoys swimming
29 aprile 2026
Risposta di Better - Link Centre
Hi Tia,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying The link centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Tom
My son not impressed much and he has a…
My son not impressed much and he has a slow progress. He has been awarded 10 meters swim three times. Last one was 5meters sent on email but 10meters on the swimming ground. I believe they can do better!
17 marzo 2026
Risposta di Better - Link Centre
Good Afternoon,
Thank you for sharing your feedback!
We’re sorry to hear that your son hasn’t had the experience you were hoping for with his swimming lessons.
If you have the time, please send an email with some more information to our Customer Service Team.
Our email address is: customerservices@gll.org
We're more than happy to raise this with the swim lead for further review.
We look forward to your response!
Warm Regards,
Kaisha
hard to book
hard to book - advertise classes and facilities which they then don't have in the booking system. helpful customer service about membership but not day to day enquiries. Also generally much poorer access to swimming etc than before they took over. Pay as you go probably better to use than memberships
15 aprile 2026
Risposta di Better - Link Centre
Good Afternoon,
Thank you for your feedback!
We understand how frustrating it can be when classes or facilities are advertised but not reflected.
If you have the time, can you share what sessions you were unable to find?
We’re more than happy to review this to ensure our schedules and availability are consistent.
We’re also pleased you found our team helpful when discussing membership options, but it’s disappointing to hear that this hasn’t carried through to day-to-day enquiries.
Regarding access to swimming and other facilities, we appreciate your comments and recognise how important availability is to our members.
Thank you again for sharing your review!
Warm Regards,
Kaisha
Great !
Great service and a really friendly atmosphere. Jackie was especially helpful and made the whole experience even better. Highly recommend!
2 aprile 2026
Risposta di Better - Link Centre
Hi Olivera,
Thank you for your fantastic review!
We’re delighted to hear you enjoyed the friendly atmosphere and that Jackie made your experience even better.
We really appreciate your recommendation and look forward to welcoming you back soon!
Warm regards,
Azaria
Ice is terrible
We arrived this morning to go ice skating, and for the second time we've been sitting in the car (and that's three hours) waiting for the next public skating session because the ice is terrible! When I complained, they said it was too expensive to fix it! It takes 30-40 minutes to get there, so getting home is expensive and inconvenient. I leave a lot of errands, but it's nothing compared to the center's costs (a hundred pounds to fix the ice). They're trying to save money or make money off of visitors, and this isn't the first time I've seen terrible service in Swindon city center (not just on the ice). It doesn't live up to the hype of "feel good."
1 aprile 2026
Non scritta su invito
Risposta di Better - Link Centre
Dear Ira,
Thank you for your feedback regarding the ice facilities at Link Centre.
Our ice cutting schedule is within our recommended guidelines and is programmed accordingly. The team at the centre also carry out regular inspections of the surface to ensure the quality is to a high standard.
We are also pleased to inform you that a new ice resurfacing machine will shortly be arriving, which will significantly improve the condition of the ice.
Kind Regards
Hazal
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