Thoroughly enjoyed aqua aerobic classes with Gideon at Copthall Leisure Center. It has been a fun experience. Spoke to Clare at customer service to freeze my membership due to health reasons. She wa... Leggi di più
L'azienda ha risposto
Champions Way, NW4 1PX Hendon, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Thoroughly enjoyed aqua aerobic classes with Gideon at Copthall Leisure Center. It has been a fun experience. Spoke to Clare at customer service to freeze my membership due to health reasons. She wa... Leggi di più
L'azienda ha risposto
The centre is in a good location with parking available. Facilities are clean and well equipped. I have a membership which includes free fitness classes which is great. Only problem that I had was wit... Leggi di più
L'azienda ha risposto
The joining process is very straightforward, but I quite frankly joined because I wanted to swim regularly. The swimming pool and poolside area are absolutely freezing cold. There is cold air being pu... Leggi di più
L'azienda ha risposto
The pool changing room areas are always dirty hair everywhere same with the showers theres empty shampoo bottles and hair everywhere. Changing room floors are filthy. The water in the pool its fre... Leggi di più
L'azienda ha risposto
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Champions Way, NW4 1PX, Hendon, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Barnet Copthall is very well run .
The staff are very polite & helpful

Risposta di Better - Barnet Copthall Leisure Centre
The staff are very helpful and welcoming which makes for a great experience

Risposta di Better - Barnet Copthall Leisure Centre
The receptionist Lamia is friendly, polite and helpful

Risposta di Better - Barnet Copthall Leisure Centre
the gymnastics hall was very very cold
my daughter and 3 of her friends are unwell from yesterday after gymnastics lessons
it's really bad

Risposta di Better - Barnet Copthall Leisure Centre
Wonderful leisure centre to stay fit and socialise. Lamia is one of the best staff copthall has had. It amazes me how she multitasks with different departments like schools groups and managing receptiom, very beautiful and calm character she has. Gideon is an amazing aqua teacher we love his classes and want more* well done copthall 🤩 mrs carson member

Risposta di Better - Barnet Copthall Leisure Centre
I went swimming in the community pool with my younger brother and we were accused of injuring an individual, I can assure that I was no where near the individual, a lifeguard came and told us you injured someone and she told us that he had a very deep cut, not a single drop of blood was visible anywhere where he was, if he had a deep cut, wouldn't it of dripped into the water?? Apparently he somehow cut himself on the wire and he had the audacity to say it was us when we were only floating in a SEPERATE lane. I went over to the wire to see if it could cut or do any sort of damage to my finger, nothing happened, they also threatened to kick us out for something we did not do. Key tip, instead of believing someone instantly, go and ask for the other persons side of the incident, me and my brother were too embarrassed to continue swimming so we ended up leaving early.

Risposta di Better - Barnet Copthall Leisure Centre
WeI have been coming to Copthall for the last few years. Have spend many happy hours here, facilities are great, staffs are friendly, especially Lamia, she is always very helpful and greet us with a friendly smile.

Risposta di Better - Barnet Copthall Leisure Centre
I recently signed up for a Healthwise programme at my local Better gym and very soon after signing up, decided it wasn't for me and contacted Better who cancelled my gym membership and refunded me any money I'd already paid, no questions asked, wishing me all the best.

Risposta di Better - Barnet Copthall Leisure Centre
I have been a member of Copthall for just over a year and it is fair to say I am very pleased with the facilities. An added bonus is that it is very good value and I am making new friends.
Lamia is also worth a mention, whenever she is on duty at reception she always greets me with a smile when I arrive.

Risposta di Better - Barnet Copthall Leisure Centre
I liked the swimming lessons as the changing rooms are clean and not dirty because the pools were big and everyone had a great time.

Risposta di Better - Barnet Copthall Leisure Centre
I am happy with Copthall Leisure. The pool is warm and I enjoy swimming and other classes. Also I would like to highlight the concierge staff Lamia who goes above and beyond everyday. She is so lovely and willing to help everyone. She needs to be applauded for her hard work at reception.

Risposta di Better - Barnet Copthall Leisure Centre
A member since 2014, I have thoroughly enjoyed the facilities on offer at Copthall. Parking on offer seems pretty good. One of the best equipped Gym catering for all ages. All the swimming pools are well maintained. And the staff members are always at their professional best. And staff at the reception are pleasant and helpful. Lamia for instance is ready to sort any queries in all the departments. Very helpful indeed.

Risposta di Better - Barnet Copthall Leisure Centre
I had my daughter’s 4th birthday party at Copthall. I was so impressed with the professionalism of the team. They were great communicators, ensured we had everything we needed and my daughter and her friends had the best time.

Risposta di Better - Barnet Copthall Leisure Centre
Lamdia at reception is very friendly and efficient

Risposta di Better - Barnet Copthall Leisure Centre
Find Copthall easy to access, good facilities apart from the parking, received few excessive fines from Gemini from when my daughter was waiting about 15 mins outside to collect me. Please can you arrange a first 20 minute free period for parking to allow for drop offs and pick ups?

Risposta di Better - Barnet Copthall Leisure Centre
Craig _ Bexley Heath , was so helpful with updating my account. I have been a member of Better for many years and the service is always excellent. Thank you everyone.

Risposta di Better - Barnet Copthall Leisure Centre
Lovely gym and classes, pool is also nice. Only negative I have is why did you not make a sauna after spending so much on a revamp.

Risposta di Better - Barnet Copthall Leisure Centre
I'm a monthly member of Barnet Copthall.Every Mondy lunch time the parking is full and hardly to find the space. This is because that Yoga calss finishes at 12:15 and zumba class starts at 12:15, the same time. There should be more time between the 2 classes in order to avoid such parking congestion.Another issue is lack of dance classes during the day. Especially Wednesday there's no dance classes. Also some dance classes are ridiculously late or early at 8pm/8am. It should be arranged at the moderate time during the day to early evening.

Risposta di Better - Barnet Copthall Leisure Centre
Swimming at these lovely pools since they opened. The staff are warm, friendly and helpful, especially Lamia at reception. I came to swim not realising that I would make so many friends here, and I can still be home before 8am, cycling. I just wish Barnet was a 20mph borough to allow more people to feel safe enough to cycle here.

Risposta di Better - Barnet Copthall Leisure Centre
I love this gym it’s so close and great for parking. I want to also just say Lamia is an absolute star at the front desk. She’s unbelievably pleasant, always helpful, and goes out of her way to sort anything with great knowledge and customer service. Walking into the gym and being greeted by her friendly smile genuinely brightens my day. She’s a real asset to the gym and all the other gyms I have visited in the local area.

Risposta di Better - Barnet Copthall Leisure Centre
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.