Bestairfares Recensioni 

2363
TrustScore 3 su 5

3,2

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Looking for flights and 'The Best Air Fare' .uk came up as the best option, fabulous pricing. I obtained a quote via email and proceeded to paying. Upon checking my booking I was told by the airline... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If you see any Positive reviews about this company then it’s fake review or made my best airfares because this company is made my Pakistani scammers.I booked a ticket with them for £1191 which they ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got me the best fair for my trip🤩🤩 Jack went above and beyond, he was patient and understanding of my needs. He answered all my questions and I received my tickets as promised. Great communication a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m really glad that I interacted with jimmy from best air fares.com & his extension is 188 and to be very honest this is first time someone genuinely helped me with things on 1st try like he’s the gu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

At BestAirfares.com, we unlock exclusive unpublished fares to help you save more on every journey. Backed by 24/7 expert support, we make travel affordable, simple, and stress-free.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 64% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

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3,2

Tutte le recensioni

(2363)

96 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

This is a bait and switch scam

This is a bait and switch scam. They offer cheap tickets at a price the airline can not match. My tickets were cancelled days before without me knowing. The kept the booking fees. fighting to get my refund.

DO NOT USE.

22 agosto 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Run,run fast

Booked a flight for $140.10 got a call, minutes later and said no carroyon or luggage…”no refunds “…they tried to “upgrade”to full fare for $290.00( real site for airline full fare was $155.00)…….

1 settembre 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Scam scam avoid

Scam scam avoid

31 agosto 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

I booked online

I booked online . Then was called an told of all the restrictions. No carry on , no checked bags and no seat assignments..meaning my 5 yr old could not sit with me. I was called and informed that I could pay way more for all this.. I asked for a refund and I was told NO REFUNDS. I immediately hung up and searched this company.. this is a complete SCAM... I immediately called my CC company and canceled my card.. then with in the next couple days they BLEW up my phone.. do not trust this company at all.

19 agosto 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Worst airfare

Definitely not best airfare more like WORST airfare. I would absolutely not book with best airfares EVER again! I had a roundtrip booked for three people from Newark to Miami five months in advance and was ready to go. I had no idea that the flight got canceled! I only found out when I went to look at my flight info to set up my transportation three weeks prior to the trip and oddly the confirmation number was not working. I called Best airfare to inquire and they said they didn’t know why it wasn’t working, that I had to call Delta directly. I did just that. Come to find out the airline (Delta) cancelled it because they have found this company (Best airfares) to be doing inventory circumvention which I later learned essentially means that they are committing fraud with people’s cards. Not only was my flight cancelled but when I tried to get my money back this company would not give me my money back. They tried to “fix” it by booking me a one way flight going but would not get me a return flight back!! They said I had to pay $744 in order to get a flight back for the three of us because the price went up from what it was when I first booked five months prior. I didn’t understand why they couldn’t just give me a round trip like I originally had. Tim kinda let it slip when he said they could not use that “company card” to book roundtrip flights anymore. I put two and two together. I had to fight for over two weeks to try and at least get the return flight. I still never got my money back or the return flight from them.

5 agosto 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

This company is a scam artis.

I will never use this site again.

27 luglio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

I booked two tickets on 7/8/24 for my…

I booked two tickets on 7/8/24 for my family members to attend a family reunion. Following up, as it is now 7/19/24, I reached out to BestAirfares and spoke to a person to inquire about the confirmation of the tickets. I provided the booking reference numbers and the person informed me that it was cancelled. This was shocking because I was never informed by BestAirfares that it was cancelled. The representative said that they emailed me, which I never received an email about the cancellation, and that someone tried calling. I asked for the date of a phone call from this company. The person stated that it was the following day, 7/9/24. I checked my cell phone history and never received a phone call from this company. Also, nobody left a message to call. The representative was extremely rude stating that it was my fault for not answering my phone or checking my email. So, not only did this company do a bait and switch, but then have the nerve to blame me. I checked some reviews about other people's experience. Not good. Not good at all. I called back and spoke to another representative and asked if I could speak with Jim Curret, but he was not available. I asked if the rep knew Jim Curret and what position he held within the company and they stated that he was in billing. Yet, it says that he is a quality manager. Either way, it was incorrect information that further sent up red flags. This is a scam company and I will be reporting this to the Better Business Bureau. I would strongly recommend that you NOT use this company for any reason. They are just after your personal information. Book directly with the airlines or a reputable business.

19 luglio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares . I also handle billing as well. Hence the information shared is accurate. We are sorry if tickets were not confirmed at the given price. At times the emails we share also goes to junk or trash folders. We are very sorry if there was rudeness on our part.
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

This company is running a bait and…

This company is running a bait and switch scam. As many others have said here, they lure you in with very low fake prices and then tell you that they're no longer available after they have all your personal info. I cancelled my cc as soon as I read these reviews so they couldn't scam me. It took them 12 days to respond with the "tickets no longer available" trick. Stay away and go with a reputable company or direct from the airlines. I truly believe that the 5 star reviews are all fake.

16 giugno 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Julie Rose was a wonderful agent for my planning!

Julie Rose was my assistant in booking my trip a few weeks back and was a pleasure to work with. Today unfortunately I needed to cancel part of the trip and Julie once again assisted me in making this easy and painless. You need a million more employees like her! Thank you

29 giugno 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

THE WORST EXPERIENCE OF MY LIFE

THE WORST EXPERIENCE OF MY LIFE WITH BESTTICKETFARE AND STEPHAN SMITH, THEY ARE THIEVES AND SCAMMERS.
I PURCHASED THE TICKETS AT A PRICE ALMOST SIMILAR TO UNITED AIRLINES, THEN THEY CONTACTED ME TO THREATEN ME AND FORCE ME TO PAY MORE FOR AN IMPROVEMENT OF THE TICKET. THEY MADE TWO CHARGES ON MY CARD, ONE WAS GIVEN TO THE AIRLINE AND THEY KEPT THE OTHER. I MADE A RIDICULE AT THE AIRPORT AND ALSO THEY CHARGED ME 85 PO FOR A CARRY ON WHICH I SHOULD NOT HAVE TAKEN ACCORDING TO THE AIRLINE BECAUSE IT WAS A CHEAP RATE. THE FUNNY THING IS THAT BESTTICKETFARE HAD ALREADY CHARGED IT. THEY ARE THIEVES AND ABUSIVE. VOY A EXPONERLOS EN TODAS PARTES

14 giugno 2024
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Logo di Bestairfares

Risposta di Bestairfares

Hi,

This is not us. We are BEST AIRFARES. This particular review is for BEST TICKET FARE ,which has no relation or any sort connection with us. Please take this review off of our website. This is simple case of mistaken website identity. Please report this to the correct website review page. ITS NOT US.PLEASE REMOVE THIS REVIEW FROM HERE.

Thank You
Jim
Best Airfares
1-855-997-6999
sales@bestairfares.com

Valutata 5 stelle su 5

Hi,I give 5 start because Julia Rose. Simple she was very helpful, super nice to talk to or say super easy to talk to. She was really will help you. So I will like to thank to her.

Hi,I give 5 start because Julia Rose was helping me time to time. She not even got tired to call me even do I was keeping txt her or in my self I was annoying already because I was nervous to not get the flight for 9 passengers on my family including me but after 3 days she not stopping to check for me my whole family flight yeaaaahhh finally I received our E-tickets. I will definitely call or keep in touch in the future to get a tickets again to her and I will recommend her to the of my whole family and friends.

14 giugno 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

People..

People... think about it. When are you going to see fares for United and American cheaper than terrible airlines like Sprint? These "Fly by Night" website companies are al;l the same. They post n fares for flights that are not real hoping you are stupid enough to just book it. They then contact you and tell you that flight is no longer avail for that price. They then will threaten you will cancellation fees..and you will have a hell of a time getting the charges off your card. ALWAYS CALL BEFORE YOU BOOK. Have them verify the rates on the website. Of course they wont be able to and you will save yourself from being caught in their fraud. There is a ballot in congress to get rid of these bait and switch tactics these companies use. Hopefully it will not be much longer, as this is very much unlawful.

25 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

They are a scam

They are a scam. They show you really good fare and when you book they say to call them to confirm. When I called then they say they dont have it and try to upsell. What a waste of time.

24 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

This was my first time using a booking…

This was my first time using a booking agent. Julia x102 reached out to me to let me know the flights I booked were no longer available and made suggestions for new flights. She got me as close as possible with regards to departure times, etc. for basically the same price. My only disappointment was that these new arrangements were not direct flights as I originally wanted. She provided detailed instructions through the entire process and assured me every time I checked in that things were moving and I would receive my etickets once the airline put through the charges. I was nervous and sent a few emails but Julia kept assuring me everything was OK. She even called me once the charges hit to let me know my etickets were sent.

19 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

You can't ask for a better…

You can't ask for a better representative than David Ext #105 helped me from beging to
End. It was a pleasure working with someone so helpful - Thank you again David!

16 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

I definitely recommend it

I definitely recommend it, they are the best, the have the best prices 4ever, Daniel is so amazing, he loves to help you and is the best finding really good prices

15 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Tim at BAF is always so professional

Tim is always so professional and assists me whenever I need to book flights. I only go through Best Airfares because it is very affordable. I would recommend everyone ask for Tim at best airfares. You will not be disappointed.

1 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Logan was very helpful

Logan was very helpful, maintained contact, overall good customer service.
Thank you for making this experience easy and prompt.

5 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Julia with Bestairfares

My experience with Julia has been unspeakable, she is the best, my first experience with Julia was last year when I went to cancun with my family, she got my the best deal ever and I told myself that I will always book my airplane ticket with Julia. She is so polite, patient, understanding. She is always there whenever you call, even if its a missed call, she will send you a message and call you as soon as she is free. I highly recommend Bestairfares anytime, any day. Thanks Julia for your hard work, I appreciate.

7 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

I have been utilizing Best Airfares for…

I have been utilizing Best Airfares for 3 years on most of my travels needs and David has been my personal point of contact. When he's not available Eric or Shane assist me.

6 maggio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

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