Bestairfares Recensioni 

2363
TrustScore 3 su 5

3,2

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Valutata 1 stelle su 5

The organisation I am referring to are "thebestairfare.uk" it is important to note the word "the" this company has copied "bestairfares" which is a matter for their legal department to resolve. Loo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If you see any Positive reviews about this company then it’s fake review or made my best airfares because this company is made my Pakistani scammers.I booked a ticket with them for £1191 which they ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got me the best fair for my trip🤩🤩 Jack went above and beyond, he was patient and understanding of my needs. He answered all my questions and I received my tickets as promised. Great communication a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m really glad that I interacted with jimmy from best air fares.com & his extension is 188 and to be very honest this is first time someone genuinely helped me with things on 1st try like he’s the gu... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

At BestAirfares.com, we unlock exclusive unpublished fares to help you save more on every journey. Backed by 24/7 expert support, we make travel affordable, simple, and stress-free.


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,2

Tutte le recensioni

(2363)

96 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Scam/fraudulent/liars/unscrupulous/

Booked 2 tickets to Puerto Rico at 3:00 pm on 18 Jan 2023. $401.00 for each. Got a confirmation code from Bestairfares.com immediately. Then Received an email at 6:20 pm from sales at bestairfares.com that "due to unforeseen circumstances, your original flights with American Airlines..., as per booking reference D79M35, have experienced a change in availability.... we have successfully arranged a new flight for you... $629.88. Over 50% more! Then shortly after the email I get a call from Jake trying to sell me this ticket explaining to me Bestfares has no control over pricing only the airline do. I asked him why they are advertising for way less if they dont have "control" over the ticket price. His explanation was nonsense. As of this moment 7:30PM their website is still offering tickets at $401.00 for the same trip. SCAM COMPANY. Stay away!

18 gennaio 2024
Non scritta su invito
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Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us in future,so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Fraud Alert!

On October 13, we booked three tickets to Lima Peru with Alan of Bestairfares. At the time, we paid the cost of the airline tickets and an agency booking fee of 688.05. We were happy to do so as the price was the cheapest we could find during the busy Christmas season.
Fast forward to the first week of December and we were notified by Delta Airlines that our reservations were canceled. I was told they were booked by the agency which knowingly knew they were unavailable. Delta could not re- book my tickets and suggested I take it up with the agency that booked my flights.

Bestairfares told me the airline was lying to me. After going back and forth with both parties, the Delta supervisor explained that I was a victim of fraud and suggested a three way call that would prove it.
I called Bestairfares, and asked to speak to as supervisor who was once again unavailable as. The representative I was talking to refused to speak on a three way with Delta, saying they were only going to lie.

I then ended up booking my own flights at a now much higher cost. When I asked Bestairfares to refund their booking fee they said they would but that it would take 7-10 days. When it never came I asked once again to speak to a supervisor. They told me he was unavailable, but promised I would receive a call the next day, never happened

Called back and was promised that my refund would be refunded once again. It wasn’t. Now I am being told that a refund takes at least two or three billing cycles and instead could only receive a credit voucher.

It is now very obvious. This company makes knowingly invalid reservations in order to steal your money. This company cannot be trusted. Scam artists!

18 gennaio 2024
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us in future,so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Run , it is bait and switch shop

I had booked 3 tickets for Cancun, Mexico for myself, wife and son in September 2023. And the total price was $1700 in Delta airlines from JFK, New York.
After booking I got email from Delta that my reservation has been cancelled and refund will be provided.
I called Delta and was told that the agent has requested for cancellation and given a contact number.
When I called the number it was for different agency.
I called bestairfares.com and was told that Delta cancelled the flight not them and then offered the same flight for $2400!
It is the scam run by these people. They reserve at lower price and then cancel it and then sell the same flight at higher rate.
I recommend everyone to run away from these scammers!

10 ottobre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Do not buy from this company!!!

Do not buy from this company!!!! They let us turn up at Heathrow airport with fake tickets. They followed on to tell us that the tickets were cancelled 48hrs ago but had forgotten to inform us. We’ve had these flights booked for 6 months. The devastation is unreal.

27 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

⚠️ Do not buy from this agency

⚠️ Do not buy from this agency; it's a scam! They sell you flights and then cancel them to resell at higher prices. Terrible customer service. They audaciously refund money with travel vouchers, trapping you in their network of thieves. ⚠️

Venden los vuelos y luego los cancelan los muy desgraciados y no te devuelven el dinero

20 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Quick and helpful

Nathan was a good help to me. He was quick and answered all my questions and concerns.

13 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 4 stelle su 5

Nathan was really polite and helpful…

Nathan was really polite and helpful when trying to find my flight. He was able to get my seats, carryon, and personal baggage bundled in one payment which was verified when I called the airline company directly. The only thing I was disappointed about was not getting the original pricing that was offered at the beginning of the process due to not having the seating available. This caused the price to be more than advertised.

7 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Was ok thank you shane

10 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 4 stelle su 5

The service was aster and easier than i…

The service was aster and easier than i expected.
I think the representative name was
Shane young. He acted with professionalism, experience and very polite ill definitely use bestairfare again.

1 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

I have been working with Shane to get…

I have been working with Shane to get my flight ticket and he has been very professional and kind, if I have to buy another ticket I will love for him to help again.
Thank you Shane for all your help!!!!!

8 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

I was initially impressed by the cost…

I was initially impressed by the cost of tickets and received an email stating the booking was pending. Several days later I called to check the status and was presented with another option for a different airline at completely different departure time (11 hour difference) and the cost was double. I understand rates are subject to change based on availability, but do not believe the initial price was ever available. They were willing to cancel and did not charge my credit card, but I did waste a week of planning.

3 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Horrible company

Horrible company. Book at one price and the. They go up $300 per ticket. Poor communication as well.

8 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 4 stelle su 5

Unreal first then gave it a GO

I was assisted by 2 Reps. Nathan was the last one. At first I thought it was going to be a scam due to the prices being too low, so they called and clarified the prices being different. They deliver what they said they would and it still stayed at a good price. I knew the actual price would be higher but when called, late in the evening, were all the calls. The 1st Rep ext. 115 called me and explain the split charges, details etc. then lastly Nathan called me back and the price and flight details were still consistent so decided to trust and allow the CC transaction. Great deal and good follow up.

2 dicembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Run...

Run.... this people are bunch of scammers!! I paid $497 for a local flight and they call me back the second day to add additional $300 to choose a sit and to have a carryon bag, that if i don't pay my money will not be refund. Unfortunate for them my bank did not accept the payment. I cant believe they still have 4stars

20 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 1 stelle su 5

Terrible service

Terrible service, they canceled me the flights and they said were going to send me the refund in less than 20 days Two months have passed and I still haven't received anything and I bought other tickets again and they just canceled them too.

28 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

We are very sorry for the inconvenience you faced while booking a flight with us.
My name is Jim Curret.
As I am the Quality Manager for the services offered by Best Airfares .
Please call us back on the number mentioned below, so that we can try and resolve the issue in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

I had an excellent experience

I had an excellent experience! Great price and service!

24 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 4 stelle su 5

They was so polite I really appreciate…

They was so polite I really appreciate that besides the timing was the one I am looking for but it is fine and I wanted to thank Nathen and Adam for that

23 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Experience was excellent.

22 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 4 stelle su 5

Good service never bought a ticket here…

Good service never bought a ticket here before but I got everything answered. I recommend this app

22 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

Valutata 5 stelle su 5

Best airfare was great…Nathan provided…

Best airfare was great…Nathan provided excellent service.

19 novembre 2023
Non scritta su invito
Logo di Bestairfares

Risposta di Bestairfares

Hi,

Thanks for sharing your feedback.
My name is Jim Curret . I am the Quality Manager for the services provided by Best Airfares.
Hearing positive feedback about our business is always a good feeling. It’s even better when it’s in writing.
Getting good customer reviews shows not only us but also to our potential customers the great customer experience we offer. This will help our new customers to feel more comfortable trusting our brand and making a purchase after seeing great reviews instead of negative experiences.
Looking forward to many more bookings from your end and will try to serve you in the best way possible.

Thanks,

Jim Curret
Best Airfares Services
3238 N Jackson Av.
Tucson,AZ 85719
Phone: 1-855-997-6999
Email: info@bestairfares.com

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