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Valutata 5 stelle su 5

The samples gave us food for thought as to what could go in what room. Although we are still awaiting planning permission for our alterations.

Valutata 1 stelle su 5

Delivered wrong flooring so fitter couldn’t install. Then arranged a collection but courier information was deemed invalid when I tracked it and I rung customer service and was told they can’t help a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ordering was easy and kept updated on delivery. Love my lino!! Delivery was when expected and delivery driver lovely. Well impressed with everything. Thank you.

Valutata 5 stelle su 5

Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Leggi di più

L'azienda ha risposto

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Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

394 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

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4,2

Tutte le recensioni

(394)

89 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful experience. Wrong item sent.

Unfortunately there isn't an option to leave no stars, if so, l would.
This was a terrible buying experience that went on for way too long to go into full detail.
The shortened version is that this was the first time our company had ordered from here. Luckily it was a very small " test " order with a view to the company being our regular supplier.

Ordered a beige vinyl with red, brown and grey flecks at a cost of just shy of £200, this was to complete a summer house job for our customer.

What arrived a few days later was a grey vinyl with green and grey flecks, clearly the wrong item had been supplied.

After the images had been " investigated " by Best4Flooring, a couple of days later, l was told there had been a labelling issue and l had indeed received the wrong item.

By this time, our customer had been left hanging with an unfinished job 😡

I was asked " would you keep the item for a 50% discount?" Erm, no, it's 100% incorrect, why would l keep it?

Was then told that the item l ordered wasn't like it looked in their photos online, it wasn't beige, it's infact grey...

So, l asked, rather than sending out the correct one, could you send out an alternative please as it is a beige one that's required?

The short answer was no.

I would have to return the wrong vinyl, wait for it to be inspected, get a refund, then reorder another vinyl....

This was all taking way too long.

I asked for it to be picked up, l would have a refund, and l will go to a shop and pick up a vinyl for my customer that has been more than patient.

I was told it would get collected Friday, l had to move a job as lm self employed, l waited in until 1pm then got a call to say it was now going to be collected on the Monday 😡

Monday came, after receiving no details of the collection, l got in touch with the courier company for an eta after getting nothing from Best4Flooring, they actually told me an ETA AFTER the roll had been collected...

I've just received a refund this morning followed by a curt email from Michelle, after ld chased up my refund.

This company needs a name change.

Worst4Flooring.

Never, ever again. No customer care whatsoever.

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Beautiful vinyl flooring

It was very easy to order and it was delivered quite quickly. Easy to lay and looks amazing. Our family are very impressed and will be ordering some shortly. Thank you very much.

31 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant, exceeded expectations!!

Finally found the flooring I had in my mind after weeks of looking! Sample sent which was a good size, price was really good and it looks fantastic! Flooring fitters even said it was great quality and we're amazed at the price! Very happy!

23 ottobre 2024
Non scritta su invito
Valutata 4 stelle su 5

Ordering was simple and product…

Ordering was simple and product delivered in good condition but we’re disappointed with the colour of the concrete bronze vinyl. It appears darker on the website than it is in reality and we looking for a dark colour.

16 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Lovely designs, able to buy a small amount (2.5 x 2m) and good communication over a delivery blip with the company. Would definitely recommend this company.

24 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I love it

Arrived on requested date, delivery man brought it up to my 2nd floor flat as well which was lovely. The quality is great, beautiful design. Very happy with it, and it was so cheap!

3 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Quick delivery

Have previously bought flooring from best4flooring and now need some new flooring for the bathroom. Ordered 3 free samples, they were delivered quickly. Excellent service would use again.

22 agosto 2024
Non scritta su invito

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