I have been dealing with with Ross at Beresfords property agents. He has been patient, kind, helpful, polite and very informative. No questions were unanswered and he has been diligent and competent... Leggi di più
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Barbara was very friendly, polite and professional. She carried out the inspection efficiently and made the whole process feel easy and comfortable. Everything went very smoothly, and it was a pleasur... Leggi di più
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Ross provided a highly professional service throughout the process. He was an excellent point of contact between the landlord and tenant, ensuring clear communication and helping both parties work tog... Leggi di più
Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in t... Leggi di più
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Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...
Informazioni di contatto
Springfield Lyons Approach 10, CM2 5LB, Chelmsford, Regno Unito
- www.beresfords.co.uk
4,8
Eccellente
1K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Lauren
Lauren, at Beresfords, has been very helpful to me as a landlord, in regard to number of property related issues... previously in regard to tenancy renewals, and most recently in helping me with a property licensing application.
23 febbraio 2026
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Risposta di Beresfords
Hi Glen
Thank you for providing your recent feedback. I was pleased to read that you have been happy with the service you have received from Lauren with your tenancy renewals and licensing application. I know she will very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
thank you james it has been a pleasure…
thank you james it has been a pleasure having you help us find new tenants - you have been so professional and kept us updated all the time - we will definitely continue to use beresfords forball our lettings
25 marzo 2026
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Risposta di Beresfords
Hi Deborah
Thank you for providing us with your feedback.
I was pleased to read that James provided you with a professional service in seeking new tenants and that he kept you well informed throughout the process. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Lauren in the Renewals department at…
Lauren in the Renewals department at Beresfords Estate Agents was fantastic! She was friendly, efficient, and made the whole renewal process smooth and stress-free. Always quick to reply and really helpful. Highly recommend!
Thank you, Lauren!
13 aprile 2026
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Risposta di Beresfords
Hi Johan
I was pleased to read that Lauren was able to assist you in an efficient and friendly manner during your recent dealings with her, providing you with a smooth and stress free service. Its great that you would not hesitate in recommending us to others and we all appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
We had a great experience with the team…
We had a great experience with the team at Beresfords Billericay, especially James! From the first viewing to signing the tenancy agreement, the process has been nothing but smooth and they have been amazing with answering any questions.
10 aprile 2026
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Risposta di Beresfords
Hi Georgia
Thank you so much for posting your recent feedback. It's great that you have had a positive experience whilst dealing with our lettings team in Billericay, but especially with James who has been efficient and informative throughout the whole process. We all very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Won’t recommend
Quite disappointing after spending time travelling to visit a property in Hornchurch, we arrived BEFORE scheduled time and were bailed on by the agent (essentially a no show)👎. Won’t recommend
11 aprile 2026
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Risposta di Beresfords
Hi Jo
I was disappointed to read the contents of your recent review. Having investigated this matter in more detail, I wanted to provide a response personally which is as follows.
The property that you wanted to view was occupied by tenants who were seeing out the final weeks of their tenancy before moving on elsewhere. Therefore access had to be arranged directly with them, and although they were not going to be present on the day in question, had arranged for their parents to be there to allow access.
We had a number of viewings confirmed from 3.00pm onwards and our member of staff arrived shortly before, but found that the parents had not turned up as arranged, to allow us to gain access. Our member of staff waited for approximately 15 minutes but still nobody arrived. Our phone records confirm that our member of staff made a call to you with the intention of apologising and explaining that the viewing would need to be cancelled. It appears that you did not pick up this message and called to say that you were at the property and nobody was present.
I am truly sorry that you had a wasted journey but unfortunately the circumstances that arose were beyond our control, as explained above. Our local team would of course be happy to arrange an alternative date and time for you to view, should you still have an interest in the property, providing of course that access can be gained through the current tenants.
Steven Bond
Managing Director - Residential Lettings
I have just recently received my keys…
I have just recently received my keys for my new rental property. The process was smooth and without major complications. So I would really recommend Beresfords and a thank you to James, Paul and Lynn for all their hard work in a time that can be quite stressful.
25 marzo 2026
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Risposta di Beresfords
Hi Denise
Thank you so much for posting your review. Its great that your recent experience of renting a property with us ran smoothly, without issue. I know Paul and the rest of the lettings team in Billericay will be extremely grateful for your kind words and it is great that you would not hesitate in recommending us to others. We all wish you well in your new home.
Steven Bond
Managing Director - Residential Lettings
Transparent and constant communication to me…
Great and constant communication to me as the landlord
18 marzo 2026
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Risposta di Beresfords
Hi Oz
Thank you for providing us with your feedback. I am pleased that you have received good communication from our staff. We very much value your business and appreciate your kind words and 5-star rating. We look forward to continuing our working relationship with you.
Steven Bond
Managing Director - Residential Lettings
New renting rules.
Dealt with Brentwood office, very helpful with new Landlord rules.
30 marzo 2026
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Risposta di Beresfords
Thank you for your recent review. It is great that you have been happy with the service you have received from our lettings team in Brentwood. As a valued client, it is great to hear that you found them to be informative regarding the forthcoming changes in legislation which I hope laid to rest any worries you may have had in this regard. We very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Renters Rights
Very knowledgeable people. Seem to be absolutely all over the upcoming change for landlords!
31 marzo 2026
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Risposta di Beresfords
Hi Mrs Marks
Thank you for your recent review. We make it a priority to keep on top of all changes in legislation so that we are well prepared and have all the relevant information to hand for tenants and landlords alike, ensuring a smooth transition. I am pleased that you have been impressed with our guidance on any questions or queries you may have had regarding forthcoming changes for landlords and we look forward to continuing to support you in the future.
Steven Bond
Managing Director - Residential Lettings
Rylie you nailed it!
Rylie was super helpful and went above and beyond in helping me through a very stressful house move. Would totally recommend her for her professionalism, hard work and dedication.
31 marzo 2026
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Risposta di Beresfords
Hi Kathleen
Thank you for providing us with your feedback. I am pleased that you have been happy with the service you have received from Rylie during your recent dealings with her, who supported you during your recent house move. Its great that you would not hesitate in recommending her to others and we all very much appreciate the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
They are have great deals
They are have great deals. Made our process easy
30 marzo 2026
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Risposta di Beresfords
Hi Sumera
Thank you for posting your recent review. We are glad you have been happy with the service you have received and all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
I have been dealing with the Upminster…
I have been dealing with the Upminster lettings branch for quite a few years now. Everyone I speak to at branch including my property manager is always professional and I always receive great service. Thank you all.
30 marzo 2026
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Risposta di Beresfords
Hi Lauren
Thank you for posting your recent review. I am pleased that whilst working with us over recent years, you have always been happy with the service you have received, from the staff in branch to your Property Manager at Head Office who is always on hand to assist you with any queries/issues you may have. I know the whole lettings team for Upminster will be extremely grateful for your kind words and 5-star rating. We look forward to continuing our working relationship with you into the future.
Steven Bond
Managing Director - Residential Lettings
Highly recommend their team
I can’t thank Beresfords enough for helping me find a lovely home to rent. The whole process was made so easy, and the team was always available whenever I needed support.
A special shout out to Charlie Richardson your help was truly invaluable. Also huge thanks to Ella Gibbins and Lauren Taylor, who patiently dealt with all my emails and documentation (I know I disturbed you both a lot – so sorry again).
Thanks to everyone at Beresfords for getting me into such a nice rental home. Highly recommend their team for anyone looking to rent
30 marzo 2026
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Risposta di Beresfords
Hi Umair
Thank you for your recent review and positive comments. I was pleased to read that our lettings team in Upminster were able to find you a suitable property to rent and ensured that your move went as smoothly as possible, providing clear communication and support throughout. I know the whole team will appreciate your kind words and its great that you would not hesitate in recommending us to others. We wish you well in your new home.
Steven Bond
Managing Director - Residential Lettings
Great service
Sarah from the Upminster branch of Beresfords was amazing - she was really helpful at every stage throughout the setting up of a new tenancy. It really made everything simple.
30 marzo 2026
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Risposta di Beresfords
Hi Eden
Thank you for providing us with your feedback. I was pleased to read that Sarah was helpful and assisted you efficiently during your recent tenancy. It is great that as a result you found the whole process much more simple. Sarah will be especially grateful for your kind words.
Steven Bond
Managing Director - Residential Lettings
My viewing experience with Eleanor from Beresford's Brentwood
I had a viewing with Eleanor from the Beresford's Brentwood branch and my experience was brilliant. Eleanor was incredibly knowledgeable about the property I was viewing and the processes that would be involved in the next stages. She was able to answer any questions I had regarding the property which settled any nerves I had. Great work!
20 marzo 2026
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Risposta di Beresfords
Hi Ahmed
Thank you for your recent feedback. It's great that your recent viewing with Eleanor from our Brentwood lettings team was a positive experience and she explained everything to you thoroughly regarding your next stages of the process. I know she will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Great experience!
Great experience!
Charlie and Ella have been amazing, been thorough and informative during the journey. Always available whenever I have questions or needed assistance. The communication and move in was so smooth.
Thank you guys!
28 marzo 2026
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Risposta di Beresfords
Hi Maryam
Thank you for posting your recent feedback. I am pleased that you have been happy with the service you have received from our lettings team in Upminster, and in particular from Charlie and Ella who have kept you well informed throughout. I know they will very much appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings
A reliable and helpful service
Beresfords have been professional, helpful and with good communication.
23 marzo 2026
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Risposta di Beresfords
HI Beverley
I just wanted to thank you for your kind words and 5-star rating which is very much appreciated.
Steven Bond
Managing Director - Residential Lettings
Lauren response was prompt and…
Lauren response was prompt and professional, and always very helpful in my experience, providing excellent customers service!!
25 marzo 2026
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Risposta di Beresfords
Hi Ruth,
Thanks so much for posting your recent review. I was pleased to read that Lauren was professional and efficient during your recent dealings with her and you have been happy with the service you received. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Renting with Beresfords
We have just finished the process of renting a property through Beresfords, and we couldn't be happier with the experience.
A special thank you goes to Christine, who was absolutely brilliant throughout the entire journey. She did a fantastic job of keeping us informed, answering all our questions, and making sure everything moved along smoothly. Her professionalism and helpful attitude turned what can often be a stressful process into a very positive one.
If you’re looking to rent, we highly recommend the team here—and definitely ask for Christine!
25 marzo 2026
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Risposta di Beresfords
Hi Alfie
Thank you so much for posting your detailed review. I am pleased that you have found the process of renting a property through us to be a smooth and positive journey, working closely, in particular, with Christine who made sure you were kept up to date with developments throughout. Its great that you would not hesitate in recommending us to others and we wish you all the best in your new home.
Steven Bond
Managing Director - Residential Lettings
Fabulous service 😊
Fabulous service, very friendly, helpful and efficient staff willing to go the extra mile to sort out any hiccups. Highly recommended 👍😊.
24 marzo 2026
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Risposta di Beresfords
Thank you for providing us with your recent feedback. We all very much appreciate your kind words and it is pleasing to read that you would not hesitate in recommending us to others.
Steven Bond
Managing Director - Residential Lettings
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