Bensons For Beds - Weston Super Mare376 Recensioni 

258
TrustScore 4.5 su 5

4,7

Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ Weston Super Mare, Avon, GB


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Valutata 5 stelle su 5

Helpful, informative & welcoming sales staff member in my local store. I was kept well informed by Bensons of estimated delivery date & time slot, with a means to track progress of such. I was phoned... Leggi di più

Valutata 5 stelle su 5

Great company to deal with very helpful , delivery on time the men who delivered were great, Thank you.

L'azienda ha risposto

Valutata 4 stelle su 5

The team arrived on time. Were polite and did a good job taking all the rubbish however I know accidents happen but a valuable oil painting was knocked off my hall wall which fell onto my doorbell mec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ricky greeted us in the showroom with lots of simple information and choices, but no hard sell. Regular e-mails notified us of progress with our order, including quality checking. The bed was very wel... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Weston Super Mare376

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 6b Marchfield Way, Weston Retail Park, BS23 3YZ, Weston Super Mare, Avon, Regno Unito

  • 1934635946

4,7

Eccellente

TrustScore 4.5 su 5

258 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(258)

25.397 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very knowledgeable

Emily in the Weston-super-Mare shop was extremely friendly and helpful, knew what she was talking about and was sympathetic to our needs

7 gennaio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Weston Super Mare376

We're happy to hear that you found our team member in Weston-super-Mare so helpful and understanding. We appreciate you taking the time to share your positive experience. Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Extremely knowledgeable

Extremely knowledgeable, and friendly sales staff in the Weston super Mare branch. Delivery was delayed on the day due to traffic problems but once arrived they were efficient and polite

6 gennaio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Weston Super Mare376

We're happy to hear that the sales team's expertise and friendliness stood out to you. We regret the delivery delay due to traffic issues, and we appreciate your understanding. We're glad the delivery team was efficient and polite upon arrival.
Take care, Megan at Customer Care

Valutata 5 stelle su 5

Wonderful!

My wife and I went to purchase a new mattress and were recommended to come in here. When we arrive we were greeted by a gentleman called Ricky. What a lovely person! We explained that we had never had a new mattress before and didn’t even know what we wanted and he took the time to explain to us everything we needed to know. We tried our various mattresses and he was brilliant. He kept checking in with us and when we were choosing between 2 he explained the different mattresses and different qualities for each one.
Purchasing a mattress was straight forward, again Ricky was awesome!
Thank you so much!

7 gennaio 2025
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Risposta di Bensons For Beds - Weston Super Mare376

We're happy to hear that you had such a positive experience purchasing your first new mattress! We appreciate you mentioning the assistance you received; it is wonderful to know that the guidance provided was so helpful in your decision-making process. Thank you for your feedback, Megan at Customer Care

Valutata 2 stelle su 5

No option to collect bed myself

No option to collect bed myself
£50 delivery fee for a month long wait

4 gennaio 2025
Logo di Bensons For Beds - Weston Super Mare376

Risposta di Bensons For Beds - Weston Super Mare376

We appreciate your feedback and apologise for the delivery fee and wait time, along with the lack of a pickup option. We'll review this, Megan at Customer Care

Valutata 4 stelle su 5

Helpful Friendly Service

We were greeted on arrival and directed to the type of mattress we were looking for. We were allowed to test various mattresses without being hassled but were checked in on a couple of times to see if we wanted to know anything. We were very happy with the service. The only comment I would make was that we weren't told that delivery would be three weeks until our order was placed. Fortunately that isn't a problem for us but might be for others.

2 gennaio 2025
Logo di Bensons For Beds - Weston Super Mare376

Risposta di Bensons For Beds - Weston Super Mare376

We're happy you were greeted well and had a good experience testing mattresses. We appreciate your feedback regarding the delivery timeframe communication. We'll review our procedures to ensure clarity for all customers in the future. Thank you for your review, Megan at Customer Care

Valutata 5 stelle su 5

Quality bed and mattress

I recently purchased a TV bed from the Weston-super-Mare branch and from start to finish I Was impressed. From the member of staff that we delt with very friendly and not at all pushey to the quality of the bed plus the mattresses extremely impressed

31 dicembre 2024
Logo di Bensons For Beds - Weston Super Mare376

Risposta di Bensons For Beds - Weston Super Mare376

We appreciate you sharing your experience at our Weston-super-Mare branch! We're happy to hear that you were impressed with our team member's friendly service and the quality of your TV bed and mattresses. Thank you for your feedback.

Thank you, Jess - Team Bensons

Valutata 5 stelle su 5

Good in store experience

Helpful staff (on multiple visits and different staff members). Listened to what we were looking for and the requirements we wanted to meet. Made appropriate suggestions and offered choices. Staff were not pushy (pet showroom hate!). We are having to wait 3 months before our bed delivery which may be seen as a negative by some however not important to us as we are in no hurry

3 dicembre 2024
Valutata 5 stelle su 5

Andy

Irfan the sales guy in the shop was very helpful..Delivery Lads very polite and helpful..so far all good
We will try our new Tempur mattress tonight 🤔

18 ottobre 2024
Valutata 1 stelle su 5

The in store experience is fantastic

The in store experience is fantastic, but try to contact customer service when you have a problem is very poor. Waited 25 minutes for service department to answer gave up.Used chat bot but got to the end asked for photos and then said to get back or take photos and e mail. E mail then had a reply saying very busy would get back in 5/7 days. Still no reply

24 agosto 2024
Non scritta su invito
Valutata 4 stelle su 5

The time given to explain the…

The time given to explain the advantages and disadvantages of the various products was very good.
The only disappointment was that the quotes sent were the original ones, not the negotiated ones we expected.

19 settembre 2024
Valutata 5 stelle su 5

Benson For Beds

The sales assistant was very helpful and informative. Which made it easier to choose the right sort of mattress. Waiting now for the delivery of our Super King mattress.

26 agosto 2024

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