We went in to truro store and was helped buy a lovely guy called Jamie (couldn't recommend enough) He was so knowledgeable about the products answering every question we had about them and spent plen... Leggi di più
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Delivery was ok friendly but literally dumped the boxes in no help I wanted stuff taking away but they were running late said they don’t do that.
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The in store service was amazing, the member of staff we dealt with was most knowledgable and friendly. The delivery was very professional, helpful and friendly.
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From start to finish, communication was excellent, the delivery men were great they took the mattress to the room and mentioned how to look after the mattress too . Service was top notch, i was very... Leggi di più
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Informazioni su Bensons For Beds - Truro382
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, Regno Unito
- 1872320236
4,8
Eccellente
533 recensioni
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Le persone hanno visualizzato anche
New Wardrobe
Sales staff were very friendly and helpful when choosing the new wardrobe and the fitters were very pleasant and had them fitted quickly when they arrived. I am very pleased that I choose them from Bensons.
23 gennaio 2026
Risposta di Bensons For Beds - Truro382
We're glad to hear that our sales staff were friendly and helpful when you were choosing your new wardrobe. It's great the fitters were pleasant and efficient. Thank you!
Always a pleasure to go in store and…
Always a pleasure to go in store and get excellent service and advice from helpful pleasant staff with no pressure and left to try all the items in store.
Let’s keep our local stores.
21 gennaio 2026
Risposta di Bensons For Beds - Truro382
We're happy you find our staff helpful and pleasant, offering excellent service without pressure. It's great you appreciate our local store experience. Thank you for your support!
Great service in store and delivery…
Great service in store and delivery guys were really helpful and friendly :-)
15 gennaio 2026
Risposta di Bensons For Beds - Truro382
We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our in-store service and delivery helpful.
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff however watch out for the terms and conditions of the free trial warranty. You can only exchange your bed if purchased in store.
19 gennaio 2026
Risposta di Bensons For Beds - Truro382
We appreciate your feedback and are glad our staff was helpful. We'll review the clarity of our free trial warranty terms, especially regarding in-store purchases, to ensure a better experience.
Great customer service from store to…
Great customer service from store to the delivery day with previous updates. The delivery chap was punctual polite professional friendly.
19 gennaio 2026
Risposta di Bensons For Beds - Truro382
We appreciate your positive feedback! We're happy to hear you received great customer service from our store and punctual, polite delivery. Thank you!
Genuine Review - No AI Crap - 5 Stars
I have to say that the customer service has been 10 out of 10 every stage. The salesman Jamie in Truro was very helpful and accommodating. The delivery guys were brilliant and did their job amazingly, didn’t catch their names but “Plymouth guys”. We had small issue which was resolved quickly and the customer support has been very wonderful. I will highly recommend to others.
13 gennaio 2026
Risposta di Bensons For Beds - Truro382
We're happy to hear that you experienced excellent support throughout your purchase journey. It's great to know that our sales and delivery teams were so helpful, and that any issue was resolved quickly. Thank you for your recommendation! Megan at Customer Care
Great Service
Great service no pushy sales until we needed help and to ask questions staff very attentive, lots of choice and good prices, after sales and delivers we were kept well informed
11 gennaio 2026
Risposta di Bensons For Beds - Truro382
We appreciate you sharing your experience. It's great to know our team provided attentive service, a wide selection, and clear communication throughout your purchase.
Thank you for your review - Lauryn at Customer Care
Friendly knowledgeable tentative.
13 gennaio 2026
Risposta di Bensons For Beds - Truro382
We’re delighted to hear our team was friendly, knowledgeable, and attentive throughout your visit. Thank you for your positive review – Lauryn at Customer Care 💜
Efficient shopping expereince!
Staff helpful without any "hard sell.
Limited range of bedroom wardrobes but what was available was well constructed. Supply and delivery inside of 3 months (standard for the sector).
Efficient paperwork and notifications following purchase.
9 gennaio 2026
Risposta di Bensons For Beds - Truro382
We’re so glad our team was helpful and professional, with clear advice and smooth updates – that’s what we aim for! 💜 Thank you for your positive review - Lauryn at Customer Care
Kevin at the Truro branch was the first…
Kevin at the Truro branch was the first person to get up (out of four employees sat chatting around a table) and come and see if he could help us. Very informative and not pushy. Too all our wishes into account and advised on the best options for our needs. Gave us breakdowns of prices and payment options. When we said we need to think about it, no problem. His consideration and informative ways were the reason we returned to make our purchase. Thank you Kevin. We very much appreciate your service. X
11 gennaio 2026
Risposta di Bensons For Beds - Truro382
We're happy to hear that you received informative and considerate service at our Truro branch. We appreciate you highlighting the team member's attentiveness and the clear explanations provided. Thank you for your positive review – Lauryn at Customer Care 💜
Wonderful welcoming staff
Wonderful welcoming staff, who patiently allowed us to roam around till we had figured out what we wanted and needed. Then, while the order was being finalised, the little details we had not thought of were brought to our attention.
7 gennaio 2026
Risposta di Bensons For Beds - Truro382
We’re so happy to hear our team gave you the time and space to find exactly what you needed, and helped with those little details along the way – that’s what we love to do! Thank you for your positive review - Lauryn at Customer Care 💜
Happy customer
clear communication, reliable delivery information, courteous staff, what more could you ask for ...a good nights sleep! ?
31 dicembre 2025
Risposta di Bensons For Beds - Truro382
Clear communication, reliable delivery, and courteous staff – sounds like the perfect recipe for sweet dreams! Thank you for your positive review – Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Truro382
We appreciate your positive feedback and are happy to hear that our staff was knowledgeable and provided excellent service.
Stewart - Team Bensons
Bensons Truro Superb service
Kevin at Bensons Truro went above and beyond to provide us with the correct beds, and then despite property access issues Paul and Reiss were superb and caring to deliver and assemble our beds . Such a pleasure to receive a first class service, along with lovely beds.
19 novembre 2025
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Risposta di Bensons For Beds - Truro382
We’re thrilled to hear Kevin went above and beyond to help you find the right beds, and that Paul and Reiss provided such caring service during delivery and assembly despite the challenges. It’s wonderful to know you’re enjoying your lovely beds! Thank you for your positive review – Lauryn at Customer Care 💜
Fantastic process with no surprises.
Fantastic process with no surprises.
The staff were attentive and honest, the whole process explained, and everything happened exactly as described.
Delivery dates were kept, and the feedback and delivery times were spot on.
2 dicembre 2025
Risposta di Bensons For Beds - Truro382
We're happy the process was fantastic and without surprises! It's great to hear that our staff was attentive and honest, and that deliveries were on time. Thank you for your feedback,
Megan at Customer Care
Very helpful staff,no pressure,given…
Very helpful staff,no pressure,given plenty of time to test and browse before we asked for help in making our final decision.
2 dicembre 2025
Risposta di Bensons For Beds - Truro382
Thank you for sharing your review, we really do appreciate it - Stewart - Team Bensons
Mike in Truro was extremely helpful and…
Mike in Truro was extremely helpful and very knowledgeable. He guided us but left us alone to make our own minds up. Definitely not a pushy salesman. Great to have 25% discount in the Black Friday weekend sale. Also delivery is promised in 3 weeks.
5 dicembre 2025
Risposta di Bensons For Beds - Truro382
We're glad you enjoyed your experience. It's great to hear that you found our team member helpful and knowledgeable, and that you were able to take advantage of the Black Friday discount. We appreciate your positive feedback.
– Thank you, Jess- Team Bensons
Very pleased.
We were met with friendly and informed staff and was able to take advantage of your competitive prices.
Thank you.
J T Pellow.
30 novembre 2025
Risposta di Bensons For Beds - Truro382
We're happy to hear that you were met with informed staff and were able to benefit from our prices. Thank you for your positive feedback; we appreciate it.
Excellent
Excellent, helpful service from start to finish. Would use again and recommend
29 ottobre 2025
Risposta di Bensons For Beds - Truro382
We’re so happy to hear you received excellent, helpful service from start to finish! Knowing you’d recommend us and return means the world to our team – thank you for sharing your experience. 💜
Thank you for your positive review – Lauryn at Customer Care
Excellent service from Steve in Truro
Excellent service from Steve in Truro. Listened to our needs and advised without being pushy. Left us alone the majority of the time. Really happy with the price paid based on a lot of shopping around. We have not yet had delivery so may change this score based on how that goes and the quality of the bed on arrival.
25 novembre 2025
Risposta di Bensons For Beds - Truro382
Thank you for sharing your experience! We’re delighted to hear that Steve provided excellent service, listening to your needs and offering advice without pressure. It’s great to know you’re happy with the price after shopping around. We’ll make sure your delivery goes smoothly and that your bed meets expectations.
Thank you for your positive review – Lauryn at Customer Care 💜
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