Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... Leggi di più
L'azienda ha risposto
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... Leggi di più
L'azienda ha risposto
Sharon in the store was very knowledgeable and took us straight to the right mattress for us. The delivery guys were also great, ringing ahead to say they were on their way and were very polite and c... Leggi di più
L'azienda ha risposto
Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, Regno Unito
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Arrived on time . Delivery package was in good condition. Two gentlemen was very pleasant and very careful delivering the item to the bedroom.
Benson for Beds were very helpful from the visit to the store to delivery. The delivery guys were exceptional very polite and professional. They even removed shoes and respected my property.
Great service from looking around the store, purchasing, communication and delivery. All staff involved were friendly whilst professional, polite and excellent at their roles. Thank you!

Risposta di Bensons For Beds - Tamworth517
Sharon in the store was very knowledgeable and took us straight to the right mattress for us.
The delivery guys were also great, ringing ahead to say they were on their way and were very polite and considerate.

Risposta di Bensons For Beds - Tamworth517
Friendly, informative staff in store.
Delivery on time.
Respectful, courteous delivery team.

Risposta di Bensons For Beds - Tamworth517
Unhelpful and rude staff. My family and I have purchased 3 mattresses over the past few months every time we were told it would be a 3 week wait once we confirmed the delivery date in reality this couldn’t have been further from the truth. Even though we prepaid in full months prior to the delivery date, We ended up having to wait between four and eight weeks for the mattresses to be delivered once to confirmed. We were also told the Tamworth store manager was out and there was nobody who could help us for a month. We were only given the option to cancel our order but only recover 75% of the funds.
Eager to take our money in advance, not so eager to deliver once requested
No request for further details was actually sent by the end of the week.

Risposta di Bensons For Beds - Tamworth517
We would like to say a huge thank you to Shirley at the Tamworth branch for the outstanding service she gave us when choosing our beds and mattresses.
This isn’t the first time we’ve bought from Shirley. She helped us choose our beds about 10 years ago, and because of the excellent service we received then, we returned again today. Once again, she was absolutely fantastic.
Shirley is friendly, knowledgeable, and incredibly helpful. She took the time to explain everything we needed to know, answered all of our questions, and helped us choose the perfect beds and mattresses without any pressure.
She went above and beyond to get us the best deal possible, and nothing was too much trouble. Her patience, professionalism, and exceptional customer service made the whole experience a pleasure.
Shirley is a real credit to the Tamworth branch, and we wouldn’t hesitate to recommend her to anyone looking for outstanding service. Thank you again, Shirley – we’ll definitely be back! Colette & Alan Tonks

Risposta di Bensons For Beds - Tamworth517
Our salesperson Chris showed excellent product knowledge and was brilliant advising us for our purchase of three new beds and mattresses. I couldn't recommend Bensons for Beds more for their service and professionalism.

Risposta di Bensons For Beds - Tamworth517
very friendly staff , good knowledge of products and able to find a bed and mattress to fit my requirements.

Risposta di Bensons For Beds - Tamworth517
Great experience with great helpful staff supplying me with 2 mattresses at short notice.

Risposta di Bensons For Beds - Tamworth517
Excellent bed ! Good service from the ladies in Tamworth. One issue, we were apparently scammed on delivery day by being informed someone had changed our billing or delivery address using a convincing Bensons email page !!

Risposta di Bensons For Beds - Tamworth517
Excellent service and good choice of mattress following some sound advice. Very pleased.
Including removal of my old one.

Risposta di Bensons For Beds - Tamworth517
Excellent customer service from Shirley in the Tamworth branch. she went above and beyond to help us find the right mattress. She gave us lots of helpful advice and guidance.

Risposta di Bensons For Beds - Tamworth517
Excellent customer Service at Ventura, Tamworth and very happy with new bed. Good updates from date of purchase to delivery day.

Risposta di Bensons For Beds - Tamworth517
Shop assistant was great and delivery guys were very helpful xxx

Risposta di Bensons For Beds - Tamworth517
Both deliveries went very smoothly,all 4 men were very pleasant and everything went well .I had no qualms about anything thank you.

Risposta di Bensons For Beds - Tamworth517
The only 'glitch' is the lighting in the store showed the bed as a gold colour whereas the bed is called beige dune which is definitely silver rather than gold, I wasn't made aware of this at the time so although I give 5 stars was slightly disappointed with the very different colour. Sales lady was excellent and delivery on time and pleasant, my grandson assembled the bed on his own in just under an hour.

Risposta di Bensons For Beds - Tamworth517
Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a while to decide, and he explained everything about the sleep trial.
The delivery process is good as they do ring you when they're 30 minutes away, which was good as they were earlier delivering my matress which meant I wasn't hanging around, but you can also track the delivery van.

Risposta di Bensons For Beds - Tamworth517
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