My experience of buying an expensive mattress from bensons has been mixed. I chose bensons because I thought they had a good level of expertise. I went in store in Hertfordshire where they had a tool... Leggi di più
Sede
Cambia sedeUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
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Scopri cosa dicono le persone
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Leggi di più
L'azienda ha risposto
The staff were excellent, exactly what my partner and I wanted. They were very knowledgeable about current discounts, details of clearance items, delivery options etc. All without being overly pushy.... Leggi di più
Friendly staff at the Stevenage store when hey welcomed my daughter and I and assisted us to find the type of mattress she was looking for. No pushy selling but expert advice. We returned a couple o... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di materassi
Informazioni su Bensons For Beds - Stevenage493
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Regno Unito
- 1438312172
4,7
Eccellente
487 recensioni
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Le persone hanno visualizzato anche
A very informative and well explained…
A very informative and well explained service with out pushing for a sale
28 giugno 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for your positive review! We strive to provide informative and helpful services without the pressure to make a sale. We appreciate your support and hope to continue seeing you in the future, Megan at Customer Care
Very helpful & informative
Sales associate Tara assisted us in providing all the relevant information that helped us choose our new Tempur mattress. The purchase was swift and we left feeling confident that we had chosen the right option for us and additionally at an affordable price.
29 giugno 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for your kind words! We are thrilled to hear that Tara was able to provide you with exceptional service. We hope to see you again in the future, Megan at Customer Care.
New mattress.
So far are experience has been good.
Customer service very helpful.
Are mattress is not being delivered until July so hopefully we will be pleased with the product.
11 giugno 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate your positive feedback and are so glad our customer service was helpful. We hope you'll be pleased with your mattress when it arrives in July! Take care, Megan at Customer Care
Great customer service!
Great customer service and assistance throughout the process of finding the perfect mattress.
13 giugno 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate you taking the time to share your experience with us. We're happy to hear that you received great customer service and assistance finding your perfect mattress! Take care, Megan at Customer Care
Great knowledgeable assistants and not…
Great knowledgeable assistants and not at all pushy. Gave me enough information to make a decision.
13 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We appreciate your feedback Lottie! We're glad our assistants provided helpful information without pressure, enabling you to make an informed decision. Take care, Megan at Customer Care
Risposta di Bensons For Beds - Stevenage493
We're glad you found our sales person helpful and knowledgeable. We appreciate your positive feedback very much. Take care, Megan at Customer Care
Excellent customer service and very…
Excellent customer service and very knowledgeable staff
13 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We are delighted to hear you received excellent customer service from our knowledgeable staff! We appreciate your positive feedback. Take care, Megan at Customer Care
FriendFriendly and very helpful in…
FriendFriendly and very helpful in helping us make the right choice
9 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that our team was helpful in guiding you to the right choice. Thank you for your positive feedback, Megan at Customer Care
Deliver the service that was requested…
Deliver the service that was requested and agreed with the sales team in the shop
5 giugno 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We appreciate your feedback and regret that our service did not meet your expectations. We'll review your experience with our sales team. Thank you, Megan at Customer Care
Sophie was very helpful
Sophie was very helpful and seemed to really enjoy her job. It made my experience of buying a new mattress very stress free and enjoyable. When I turned up to collect my mattress they were waiting for me and it took no time at all to load the van.
31 maggio 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that your mattress buying experience was stress-free and enjoyable. We appreciate your positive feedback regarding the helpful service you received and the quick collection process. Thank you, Megan at Customer Care
Buying a mattress
Leanne spent the time to explain all the differences between the products and waited for us to try them several times.
So many different varieties.
30 maggio 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you enjoyed exploring our many options and that our team member was helpful and patient as you made your selections. Thank you for your feedback, Megan at Customer Care
Very helpful staff.
27 maggio 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for leaving us this amazing 5 star review Rosemary. We hope you love your new order. Take care, Megan at Customer care
the staff member was very helpful and…
the staff member was very helpful and knowledgeable and this made the process easy and enjoyable.
27 maggio 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate your feedback Jason! We're happy to hear that our knowledgeable staff made the process easy and enjoyable for you. Thank you for your kind words, Megan at Customer care
Knowledgeable efficient staff!
28 maggio 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for your 5 star review Mr Barber. We appreciate your review, Megan at Customer care
New Mattress
Very helpful when we went to look for a mattress. The delivery drivers were here on time and very polite we had John H and Steven B thank you for your excellent service.
28 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're happy to hear that you found our team helpful and that the delivery was prompt and courteous. Thank you for your excellent review, Megan at Customer care
Great service in store from Tara,would…
Great service in store from Tara,would certainly recommend
23 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you had a great experience in our store. We appreciate your recommendation and value your feedback! Thank you, Megan at Customer Care
Easy process of picking mattress and…
Easy process of picking mattress and advice provided spot on
18 maggio 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for the great review! We pride ourselves on making the mattress selection process easy and providing accurate advice. Happy sleeping on your new mattress! 😊
Not pushy and great service
Positively greeted by Georgia, left to browse, helped and advised with all choices, and very happy with the overall service.
15 maggio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
Thank you for your kind words! We are thrilled to hear that Georgia provided you with great service and that you were satisfied with your overall experience. We always strive to make every customer's visit a positive one.
The customer service was great
The customer service was great, Tara in particular, We were encouraged to take our time trying out the various matresses, and the information and advice given was very helpful.
Good people to do business with!
15 maggio 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for your positive review! We are thrilled to hear that you received excellent customer service, especially from Tara. We pride ourselves on providing knowledgeable and helpful advice to our customers. It was a pleasure doing business with you!
Sophie was amazing
Sophie was amazing
Very patient with us.
Looking forward to recieving the mattresses.
30 aprile 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for the kind words! We're so glad you had a positive experience with Sophie. Our team takes pride in providing exceptional service and we can't wait for you to receive your new mattresses. Sweet dreams ahead! 😊 #customerlove #exceptionalservice
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