From the moment we walked in the store until the bed was put together and located in the bedroom the service was excellent. Sarah, at the showroom, was so friendly and helpful, leaving no stone unturn... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very good communication and the bed was delivered and constructed exactly as agreed. I have been very pleased with the service and the quality of the bed.
L'azienda ha risposto
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Leggi di più
L'azienda ha risposto
I was served by a very helpful young man called Connor at your Stevenage- Roaring Meg branch. I only went in the shop to research a Kingsize Ottoman bed frame. I found the Kingsize and also purchased... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Stevenage493
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Regno Unito
- 1438312172
4,8
Eccellente
505 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very Precise factual help in finding…
Very Precise factual help in finding the correct beds and easy hassle free purchase Tara was very professional and listened to what we wanted and found us the correct products
20 aprile 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for the kind review! It makes us so happy to know that we were able to help you find the perfect beds for your needs. It was a pleasure serving you and we appreciate your business. Thank you for choosing us! Sleep well, Team Bensons💜
The service from Georgia was 1st class
The service from Georgia was 1st class. Professional, friendly and knowledgeable. An asset to the Company.
21 aprile 2025
Risposta di Bensons For Beds - Stevenage493
Thank you for your wonderful feedback! We are so grateful to have Georgia on our team, she truly embodies our company values. We appreciate your support and look forward to serving you again in the future. - Team Bensons 💜
Risposta di Bensons For Beds - Stevenage493
Thank you for your review! We are delighted to hear that our team member Sophie provided you with great assistance. We will make sure to pass along your kind words to her. We can't wait to see you again soon! 😊 Sleep well, Team Bensons💜
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that our team member's knowledge and assistance helped you get a good price. Thank you for your positive feedback, Megan at Customer Care
The assistant was friendly and very…
The assistant was friendly and very helpful. The store was clean and easy to get around
1 aprile 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate you sharing your experience! We are so glad to hear that our team member was helpful and friendly and that you found our store clean. Take care, Megan at Customer Care
Your employee Sarah was delightful
Your employee Sarah was delightful. She was upbeat, polite, exceptionally helpful and knowledgable.
29 marzo 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate your feedback! We are so glad to hear that our employee was upbeat, polite, exceptionally helpful, and knowledgeable. Thanks for your support, Megan at Customer Care
Outstanding Service
Outstanding Service – Connor Was a Star!
We had a fantastic experience buying a bed at Bensons for Beds. The range of options was impressive, but what really made the difference was Connor. He was absolutely phenomenal — knowledgeable, clear, and incredibly helpful. He provided straightforward facts, explained all the timings and delivery details, and offered us a range of options without ever being pushy. He made the process smooth and stress-free. Connor is a real credit to the team, and thanks to him, we’re now sleeping better than ever. Highly recommend Bensons for both their beds and brilliant service!
15 febbraio 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate you sharing your fantastic experience. We're happy to hear that our range of options impressed you and that our team member was so helpful, knowledgeable, and clear. We're glad they made the process smooth and stress-free for you, Megan at Customer Care
We received excellent customer service…
We received excellent customer service and advice from the manager Tara. Highly recommend going in to speak with her if you’re unsure on what you’re looking for.
25 marzo 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you received excellent support and guidance. We appreciate you recommending our team to others who may need assistance in finding what they are looking for. Thank you, Megan at Customer Care
Tara is a credit to your company
Tara is a credit to your company, a really lovely lady. Very helpful, not pushy, just one lovely person.
Very pleased.
20 marzo 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you had such a positive experience. It's great to know that one of our team members was so helpful and made your visit pleasant. Thank you for your feedback, Megan at Customer Care
Easy to do business with
Very helpful and informative staff. Not pushy, very friendly. Product was very reasonably priced.
18 marzo 2025
Risposta di Bensons For Beds - Stevenage493
We appreciate you highlighting our helpful, informative, and friendly staff! We're also glad that you found our product prices reasonable. Thanks for the feedback, Megan at Customer Care
Incredibly Rude Sales person
I went to bensons over the weekend to buy multiple beds. Ended up having an awful experience. The lady was called leanne and she had served us nice enough on our initial visit. On our return she was unprofessional and very aggressive. This was due to us enquiring about discount that was online. She stormed off muttering about us under her breath. Very disappointing after being a loyal customer for years. I have Never been treated with such disrespect. Zero stars, some serious change needs to happen here!!! 😡😡😡
9 marzo 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We're sorry to hear about the negative experience you had during your recent visit. We appreciate you bringing this to our attention and for being a loyal customer. We'll address your concerns internally to ensure our team provides a better experience in the future. Thank you for your feedback, Megan at Customer care
Leanne was excellent at Bensons for…
Leanne was excellent at Bensons for Beds in Stevenage. She explained everything really clearly in terms of the differences between the beds, answered the many questions we threw at her patiently and didn't pressure us into making a sale. Having shopped around a bit we were so happy with Leanne's support that we came back a 2nd time and bought the bed we had our eyes on. Thank you Leanne for your excellent customer service!
24 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We appreciate you taking the time to share your positive experience. We are so glad to hear that our team member provided excellent support and clear explanations, without any pressure. Thank you for choosing us, Megan at Customer Care
Bensons again
Went in to look at what Sealy options were available & left with a mattress + base. The reason for this was the advice, guidance & information that was provided by Connor (without any sales pressure) which enabled us to make an informed decision straight away.
26 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that the guidance provided helped you make an informed decision about your new mattress and base. Thank you for sharing your positive experience; we appreciate your feedback. Take care, Megan at Customer Care
The store colleague who served us was Tara…
The store colleague who served us was Tara. She was very polite, patient and professional. I would certainly recommend her to friends/relatives.
20 febbraio 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you had such a positive experience. It's great to know that our colleague's politeness, patience, and professionalism made a difference. Thank you for your recommendation, Megan at Customer Care
Risposta di Bensons For Beds - Stevenage493
We appreciate your feedback! We are happy our staff provided helpful service. Thank you for choosing us, Megan at Customer Care
Great job in finding my new mattress
Great job in finding my new mattress. Thanks leanne!
21 febbraio 2025
Risposta di Bensons For Beds - Stevenage493
We're happy to hear that you are enjoying your new mattress. We appreciate you taking the time to leave us this great feedback, Megan at Customer Care
Amazing deal
I have been looking for a bed, unsure exactly what I wanted, went to another bed retailer, not an enjoyable experience.
I went in Bensons in Stevenage just for a look, met Leanne, so glad I did, she wasn’t pushy, just helpful & patient, finding out what I was looking for, she gave great suggestions & options.
I bought a king size bed, frame, headboard & mattress, I got an incredible deal, it has just been delivered, so happy.
I had a great experience, thanks to all staff I met especially Leanne.
9 febbraio 2025
Non scritta su invito
Risposta di Bensons For Beds - Stevenage493
We're delighted to hear about the positive experience you had in our Stevenage store. It's great to know that our team member provided helpful and patient service, assisting you in finding the perfect bed. We appreciate you sharing your feedback and are happy you're pleased with your purchase, Megan at Customer Care
Having looked at another well known…
Having looked at another well known store for a new bed and mattress,
It was such a pleasure to have spent time looking at all the various types of mattresses, it is very difficult to decide,
Having met Connor when we arrived was a pleasant experience, he very kindly explained all the difference between one mattress and another,
He very knowledgeable, nothing was any problem, and he never at any time tried to push us into making any decisions, he gave us time on our own to have a think, this included the bed frame and head board, he new all the different types and colours,
From us just going to have a look to actually deciding there and then to make a purchase, he made us feel so confident in the company,
It was a pleasure to have spent time with Connor,
We would definitely recommend you as a company and Connor as the sales person to anyone
Thank you
13 febbraio 2025
Risposta di Bensons For Beds - Stevenage493
We're glad you enjoyed your experience. It's great to hear that you felt confident in making a purchase and that our team member was helpful and knowledgeable. We appreciate you recommending us, Megan at Customer Care
Risposta di Bensons For Beds - Stevenage493
We appreciate you sharing your experience! We are so glad our staff was lovely and helpful to you. Thank you for your positive feedback, Megan at Customer Care
Risposta di Bensons For Beds - Stevenage493
Thank you for your 5 star review Mrs Gardener. We appreciate your business and hope you love your new order, Megan at Customer Care
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.