Bensons For Beds - Speke Recensioni 

189
TrustScore 5 su 5

4,9

Unit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff at the Speke branch in Liverpool were amazing. Kelly in particular was thorough and I didnt feel pressured at all. There was a lot to consider with purchasing 2x beds and 2x mattresses in so... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

At the Speke, Liverpool branch, Phil was fantastic! Had thorough knowledge, answered all our questions, and was just extremely helpful and patient with us he made the experience a good one.

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service at store. Manager Kyle had good knowledge of products & gave helpful advice. timely delivery by helpful & courteous staff and great mattress

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili per camere da letto
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di materassi

Informazioni su Bensons For Beds - Speke

Scritti dall'azienda

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Informazioni di contatto

  • Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

189 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(189)

25.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very good experience with the staff

Tracey is so friendly and helpful throughout the purchase experience in the store.

23 gennaio 2025
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Risposta di Bensons For Beds - Speke

We're happy to hear that your purchase experience was so positive! We appreciate you mentioning the helpful and friendly service you received.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Ordered isn’t here yet but staff the…

Ordered isn’t here yet but staff the store was super helpful. Great balance of helping while giving me space to make a decision

23 gennaio 2025
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Risposta di Bensons For Beds - Speke

We appreciate your positive feedback! We're happy to hear that our staff provided excellent support and a comfortable decision-making environment. Thanks for sharing, Megan at Customer Care

Valutata 5 stelle su 5

Bensons had a good choice of beds in…

Bensons had a good choice of beds in various prices, Andre the gentleman who served me was extremely helpful without being pushy and didn’t mind that I took my time in choosing and asking lots of questions.

24 gennaio 2025
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Risposta di Bensons For Beds - Speke

We're happy to hear that you found a good selection of beds and that our team member was helpful and patient while you made your choice. We appreciate your feedback, Megan at Customer Care

Valutata 5 stelle su 5

Great in store experience

Dan was great in store and gave me all information based on what I liked, but also gave me the space to have a look around myself. I am very happy with bed I chose and looking forward to it being delivered!

13 gennaio 2025
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Risposta di Bensons For Beds - Speke

We appreciate you sharing your in-store experience. We're happy to hear that you felt well-informed and comfortable while choosing your new bed. We hope you enjoy it once it's delivered!
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

New mattress

We visited Bensons for the first time and was seen by Tracey who was very helpful and polite. She showed us different options and took her time to explain to us, we felt really welcomed in the shop. We then went ahead and bought a new mattress. Thank you Tracey for all advice given to us. Definitely will be visiting again.

18 gennaio 2025
Non scritta su invito
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Risposta di Bensons For Beds - Speke

We're happy to hear that you felt welcomed during your first visit and that our colleague was helpful. We appreciate you choosing us for your new mattress and for sharing your positive experience. We look forward to seeing you again.
Take care,
Megan at Customer Care

Valutata 5 stelle su 5

Good shopping experience.

The customer service staff (Dan G) was knowledgeable, friendly and efficient.

12 gennaio 2025
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Risposta di Bensons For Beds - Speke

We appreciate your feedback! We are so glad to hear that our staff was knowledgeable, friendly, and efficient for you. Thank you for sharing, Megan at Customer Care

Valutata 5 stelle su 5

Mattress

Dan very helpful

11 gennaio 2025
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Risposta di Bensons For Beds - Speke

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Easy top class service

As soon as we walked in the store Dan took care of our needs and requirements. Was very knowledgeable and top class customer service. Highly recommend

12 gennaio 2025
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Risposta di Bensons For Beds - Speke

We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you received top-class customer service and your needs were met.
Thank you, Megan at Customer Care

Valutata 5 stelle su 5

Tracey was fantastic

Tracey was fantastic. Very knowledgeable and friendly. She explained all the options for us and didn't give us a hard sell.

11 gennaio 2025
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Risposta di Bensons For Beds - Speke

We're happy to hear that you found our team member to be knowledgeable and friendly! We appreciate you mentioning the helpful explanations without pressure. Thanks for your feedback, Megan at Customer Care

Valutata 5 stelle su 5

Given some solid advice when buying a…

Given some solid advice when buying a mattress

14 gennaio 2025
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Risposta di Bensons For Beds - Speke

We're happy to hear that our advice was helpful during your mattress purchase. Thank you for your positive feedback; it means a lot to us.
Take care, Megan at Customer Care

Valutata 5 stelle su 5

Great service 🙂

Very friendly customer service. Didn’t feel pushed. Lovely little conversation speaking to Tracey and ordered a great bed just what we needed no pushy sales pitches just nice friendly chat and knowledge and understanding of what we needed. So we are very happy overall ☺️

10 gennaio 2025
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Risposta di Bensons For Beds - Speke

We're happy to hear you received friendly customer service and felt comfortable during your visit. It's great to know you found a perfect bed with helpful and knowledgeable assistance. Thank you for your positive feedback, Megan at Customer Care

Valutata 5 stelle su 5

Andreja was very helpful and…

Andreja was very helpful and informative.

2 gennaio 2025
Logo di Bensons For Beds - Speke

Risposta di Bensons For Beds - Speke

We're happy to hear that you found our team member helpful and informative! We appreciate your feedback. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Great service from Tracey at Speke…

Great service from Tracey at Speke retail oark

30 dicembre 2024
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Risposta di Bensons For Beds - Speke

We are happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us. Take care, Megan at Customer Care

Valutata 5 stelle su 5

Stress free experience

Stress free experience. The customer advisor who helped us was so nice. She wasn't forceful and let us have enough space and gave us the option of going to her for help. When we picked our mattress the process was very easy and she was very nice. We went into Dream before Benson and they were very pushy and immediately showed us the most expensive mattress and wouldn't let us shop alone. The Benson's store was clean and set out nice, prices clear and we took out the extra protection.

30 dicembre 2024
Valutata 5 stelle su 5

SuperbThe staff I dealt with Dan G Tracey and…

The staff I dealt with Dan G Tracey and Kelly are great ambassadors for the company. Dan was amazing answering my questions and giving me information without being pushy. He left me to look around but was available if I needed more help. I was in the store for ages and everyone was patient. I bought a bed and everyone did their best to accommodate my delivery day. I would recommend this store to anyone and if I ever need another bed this will be my go to place. My delivery drivers Hessy and Gav were great too. Friendly guys put my bed together in no time and talk all packaging away. All in all a great experience from walking in the store to saying thank you to the delivery guys. Oh and yes my new bed is also amazing. I love it. Thank you bensons and staff.

28 ottobre 2024

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