We were served by a friendly and helpful Steve in the Solihull showroom. He pointed out the various mattresses available, but then left us alone to inspect them. He touched base with us a couple of... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We were served by a friendly and helpful Steve in the Solihull showroom. He pointed out the various mattresses available, but then left us alone to inspect them. He touched base with us a couple of... Leggi di più
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We wanted to buy another Staples mattress because our last one lasted 25 years and was very comfortable. Bensons was the only shop locally that stocked Staples beds and we were helped by Steve who was... Leggi di più
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We were greeted by Jess who was very pleasant & helpful. She showed us to the bed we were interested in buying & left us to try the various mattresses out. There was no pressure to purchase, so while... Leggi di più
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The staff were very welcoming. Kept our purchase within our price range. We felt that there was no pressure on us to buy that day. Definitely recommend Bensons for bed Shirley, West Midlands.
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Scritti dall'azienda
Unit G3 Solihull Retail Park, B90 4LD, Solihull, West Midlands, Regno Unito
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Lovely, personal service from Jess, in the Solihull store. She couldn't have been more friendly, welcoming or helpful, both on the phone and in store, in assisting me with measurements and choice of fabrics and colours, when I was selecting a headboard for my spare room.Much appreciated!

Risposta di Bensons For Beds - Solihull495
When I ordered our double bed divan. The sales person was nice and not pushy. However, we had to pay £39.00 delivery, when questioned about this I was told they don't keep the beds in store and the cost included installation as there was a five year guarantee.
However, I've returned home to find a dirty plastic wrapped bed!
I feel that I have been mis sold this item. Apparently it costs another £30 to build it. I'm very disappointed Bensons! I've called you and informed the shop.

Risposta di Bensons For Beds - Solihull495
To see Jill support Steve the new employee to close the sale.
Jill was hands on and was able to understand our requirement, Steve was facilitating for us though
Very helpful staff who gave us good information and helped us make the best decision.
Friendly staff and was super customer
Er service
We had been in before and mature lady helped us find exactly what we needed,we were waiting on a moving date so couldn't order them but came back and ordered.very happy with the choice we made .but very disappointed in the cost of the pillows after spending nearly £1400 on a mattress I would at least thought you'd get 2 pillows to go with it..
Carol helped us make the right decision. Answered lots of questions and knew exactly what we were looking for.
As soon as we arrived at the store Carol was amazing she quickly got to grips with our price range and requirements very helpful just waiting on delivery now and looking forward to our new mattress
The level of service I have received at the Marshall lake store has been outstanding over three transactions. Jill is knowledgeable, helpful with options and choices and goes the extra mile in terms of service. My first experience of buying a bed, led to my two further purchases.
My Wife and myself were given time to explore the range of bedding,and were assisted by a very helpful sales lady in choosing a suitable bed for our comfort and we came from the store "Happy" with our choice
Jess, the Bensons For Beds employee, was kind, knowledgeable, and helpful in assisting us as we made our decision regarding a mattress. It was a lovely experience.
A good choice of what I was looking for - headboards. Well displayed and clearly priced.
Friendly and professional service.
First purchase and was very impressed. Ordered a stunning ottoman bed and it was delivered in a couple of days to suit my schedule. Had a call from the delivery team in advance and they were extremely respectful of our home. I'd definitely purchase again.
Very helpful knowledgeable staff Jess was great , all in all a very pleasant experience
Staff were absolutely lovely, not too pushy, but very helpful. My mother couldn’t manage the stairs so they took us in the lift. They helped me find exactly what I wanted.
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