Excellent experience in shop. Good communication. Delivery good Building bed good. Made a bit of a mess with footprints. Left little bits of polystyrene packing on the floor and under the bed
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Great experience at the Rugby store on Sunday 17th May 2026. Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.... Leggi di più
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The sales lady was very good. She helped us by explaining what we should look for when choosing a mattress depending on our sleeping position. Where to look in the showroom for the type of bed that wo... Leggi di più
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On arrival at the Rugby store we we’re greeted by the female assistant. She asked us if we were looking for something specific and when we replied she took us directly to the area of beds to view and... Leggi di più
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Informazioni su Bensons For Beds - Rugby Technology Drive560
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 3 Technology Retail Park, CV21 1GN, Rugby, Warwickshire, Regno Unito
- 1788571048
4,6
Eccellente
171 recensioni
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Le persone hanno visualizzato anche
Friendly service with a good selection…
Friendly service with a good selection of beds to try.
9 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Excellent experience in shop
Excellent experience in shop.
Good communication.
Delivery good
Building bed good.
Made a bit of a mess with footprints.
Left little bits of polystyrene packing on the floor and under the bed
6 agosto 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're delighted to hear about your excellent in-shop experience, good communication, and positive delivery. We sincerely apologize for the footprints and the polystyrene packing left behind, and we'll address this with our team.
Thank you for your positive review - Lauryn at Customer Care 💜
Risposta di Bensons For Beds - Rugby Technology Drive560
We are so pleased to hear that our salesperson was very helpful. We truly appreciate your kind words and positive feedback!
Team Bensons
Very helpful and showed us many…
Very helpful and showed us many examples of the choice of mattress
20 luglio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased to hear that our team was very helpful and showed you many examples of our mattress choices. Thank you for your kind feedback!
Team Bensons
Product quality and staff
3 luglio 2026
Non scritta su invito
Risposta di Bensons For Beds - Rugby Technology Drive560
We appreciate you taking the time to share your thoughts on our product quality and staff. We are glad to know you had a positive experience.
Bensons
Benson for beds delivered a fantastic service! The delivery team were ace and it all went very smoothly! I would definitely recommend this company for quality and performance!
4 luglio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased to hear that our delivery team provided such fantastic service and that everything went smoothly. We appreciate your recommendation for our quality and performance!
Team Bensons
Efficient
Efficient, polite, speedy delivery. Took the boxes upstairs which is very helpful. Michelle in the shop was very knowledgeable and friendly too.
22 giugno 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased you received efficient, polite, and speedy delivery, and that our team was knowledgeable and friendly. Thank you for your kind feedback!
Team Bensons
The sales lady was very good
The sales lady was very good. She helped us by explaining what we should look for when choosing a mattress depending on our sleeping position. Where to look in the showroom for the type of bed that would suit us and she was very thorough on explaining additional offers and the delivery process.
17 giugno 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased our team member provided such excellent assistance, guiding you through mattress choices and explaining offers and delivery thoroughly. Thank you for your wonderful feedback!
Team Bensons
Impressed.
Great experience with Kye from the Rugby branch. We tried out lots of options and felt the sales person was helpful and not pushy.
Impressed overall.
10 giugno 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased you had a great experience with our team member. We appreciate your kind words about their helpfulness and non-pushy approach.
Team Bensons
The delivery guys were fabulous
The delivery guys were fabulous, kept us well informed of delivery time by message and a phone call. The taking away of the old mattress and delivery of new was done in a very timely manner. They were courteous and very cheerful, a credit to your business.
21 maggio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased to hear our delivery team provided such a fabulous and timely service, keeping you well-informed. It's wonderful they were courteous and cheerful!
Team Bensons
Sam and Steve made it run so smoothly
21 maggio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We are so glad to hear this. Thank you for sharing your positive experience!
Team Bensons
Great experience at the Rugby store on…
Great experience at the Rugby store on Sunday 17th May 2026.
Kai was vey knowledgable and helpful and didn’t make us feel rushed or pressured, to make a decision for such an important purchase.
Personable treatment and friendly and approachable staff.
Arranging the order was quick and easy and the manager (apologies I can’t remember her name) was efficient and professional.
Thank you both.
17 maggio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're so pleased to hear you had such a great experience at our Rugby store! It's wonderful that our team was knowledgeable, helpful, and made you feel comfortable. We appreciate your kind words about the efficient ordering process. Thank you for your positive feedback!
Team Bensons
Helpful polite staff at the rugby store…
Helpful polite staff at the rugby store .
Not pushy just informative and friendly with perfect knowledge of the beds in the shop.
Customer service has been 10/10 .
Well done once again Benson’s for beds highly recommend you every time 👏.
4 maggio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're happy to hear our Rugby store team was helpful, polite, and informative! It's great to know you found their knowledge of the beds perfect and the customer service exceptional. We appreciate your recommendation!
Team Bensons
Thank you
Michelle listened to what we wanted, and showed us a range of beds that fitted those requirements. She was very patient and explained everything in great detail. We made our decision and Michelle took us through the ordering and delivery process step by step. Later in the day Michelle called us to say that unfortunately she had given us a piece of information that was incorrect, she apologised as she knew it was something that we had specifically asked for, but actually the mattress chosen didn't confirm to this one particular specification. She said she was so sorry but knew how important that was to us, and wanted to give us a chance to think about it. We actually said to carry on with the order as it was only a small detail and wouldn't impact on the comfort of the mattress. She thanked us for being understanding. It was one of your most expensive mattresses on offer but happy to continue, along with the purchase of a bed base and headboard. Well done Michelle.
6 maggio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We appreciate your positive feedback and are so glad we could assist you in finding the perfect bed. We are happy to hear that our team member's thorough explanations and dedication to ensuring your satisfaction were helpful. Thank you for your understanding regarding the mattress detail.
Team Bensons
Risposta di Bensons For Beds - Rugby Technology Drive560
Jackie Booker,
We appreciate your feedback! We're so glad to hear that our service was helpful and efficient for you. We will pass along your comments.
Team Bensons - Jessica
polite staff.delivery on time,took old…
polite staff.delivery on time,took old mattress away,couldn't ask for better.
5 aprile 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
Thank you! 😊 We’re delighted to hear the staff were polite, delivery was on time, and the old mattress was taken away with no fuss. Couldn’t ask for better is exactly what we aim for,
Megan | Customer Care Specialist🌟
The lady we dealt with was so helpful…
The lady we dealt with was so helpful and very knowledgeable and friendly. First rate service.
9 marzo 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
Thank you for your lovely review! We’re delighted to hear that the lady who assisted you was so helpful, knowledgeable, and friendly. It’s wonderful to know you received first‑rate service — we truly appreciate you taking the time to share your experience.
If there’s anything else we can help with, please let us know,
Megan at Customer Care
Beds made easy!
Bensons sold me a nice bed and made both buying it and getting it delivered dead easy.
The delivery was on-time and the lads who delivered it and assembled it were great.
22 febbraio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with your new bed and that the whole process — from purchase to delivery — was made nice and easy. It’s great to know the delivery team were on time and that the lads who delivered and assembled everything did a brilliant job.
Megan at Customer Care
The staff at Rugby was very helpful
The staff at Rugby was very helpful, wasn't pushy, we was after a Ottoman bed which we never had before, Michelle was very understanding and gave us some very important information to which we needed to consider before a purchase...the delivery was on the day we agreed and on time with the delivery lads of James and Dom who both did the assembly quickly and professionally.
23 gennaio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're happy to hear that our staff at Rugby were so helpful and not pushy as you explored Ottoman beds. It's great to know the information shared was valuable and that the delivery and assembly were prompt and professional.
- Jessica at Team Bensons
Sleeping Soundly
From ordering our bed to delivery and installation everything was 'spot on' no complaints. I would highly recommend Bensons For Beds.
31 gennaio 2026
Risposta di Bensons For Beds - Rugby Technology Drive560
We're delighted to hear that everything from ordering to delivery and installation was spot on! Thank you for recommending Bensons For Beds.
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