We have been helped during all our time at bensons Orpington and the sales person was very good at his job. He explained the difference between all the mattresses available . And the delivery was on... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG Orpington, Kent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We purchased the bed online and the mattress from inshore. Benson married up the two purchases for a single delivery. Staff in store and online were very helpful. Delivery team [we paid for assembly]... Leggi di più
L'azienda ha risposto
From the moment we went into Bensons for Beds, all went well. The salesman at the shop was very helfpul, not pushy and took his time with us. We got emails and texts updating us on the progress of... Leggi di più
L'azienda ha risposto
Visited the Orpington store today and were delighted with the service provided by Nick Adams. Clearly very knowledgeable, Nick took his time to show us all the options available without being at all... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili per camere da letto
- anche in
- Negozio di biancheria da letto
- Negozio di letti
- Negozio di materassi
Informazioni su Bensons For Beds - Orpington679
Scritti dall'azienda
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Informazioni di contatto
Unit 4b Springvale Retail Park, St Marys Cray Orpington, BR5 3SG, Orpington, Kent, Regno Unito
- 1689827956
4,8
Eccellente
483 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good Service
Friendly, knowledgable, helpful service from Kash in store. Good range and value.
Efficient delivery, with really good communication before and after delivery.
12 febbraio 2026
Risposta di Bensons For Beds - Orpington679
We're happy to hear about the friendly, knowledgeable, and helpful service you received in our store. We appreciate your feedback regarding our efficient delivery and communication. Michael @ Team Bensons
Having to now deal with a third party…
Having to now deal with a third party regarding tv bed that did not work when delivery men left and said customer service would call??? Just want replacement end or refund had customer service get manager to call me today just handed over now to 3rd party company if I knew this before never would have purchased
9 febbraio 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
Thank you for your review. I can confirm this has now been discussed with the team. They will be contacting you directly to follow up and provide the next steps regarding the TV bed issue.
If anything further is needed in the meantime, please let me know,
Megan at Customer Care
Risposta di Bensons For Beds - Orpington679
We are happy to hear that you had a positive experience with our great service and communication. Thank you for your feedback!
Delivered on time good sales person all…good all round service great products
Delivered on time good sales person all round good service
6 febbraio 2026
Risposta di Bensons For Beds - Orpington679
We're happy you received good service and on-time delivery! It's great to know our salesperson was helpful. We appreciate your feedback!
Overall I am very happy
30 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
We're happy to hear that you are very satisfied with your experience; we appreciate your feedback.
excellent sales staff , excellent delivery staff , great product at great price
sales staff were so helpful and the delivery guys were so good and did great calling before to say when they were coming
29 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We appreciate you sharing your feedback! We're happy to hear that our sales team was helpful and that our delivery team provided great service with timely updates.
See you next time! Megan at Customer Care 😊
Risposta di Bensons For Beds - Orpington679
Thank you for your feedback Mrs Wilkinson! We're really pleased to hear you found our staff good and the explanations clear. If there’s anything else we can help with, just let us know,
Megan at Customer Care
Staff in store very helpful and polite…
Staff in store very helpful and polite talked us through all options and left us to decide also delivery was perfect
29 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We appreciate you sharing your experience! We're happy to hear that our staff were helpful and polite, and that our delivery service was perfect.
We where given information about…mattresses
We where given information about mattresses as well as how to test them but where left to look and not bothered.
28 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We appreciate your feedback and are glad you found the mattress information helpful. We'll consider your comments as we work to improve our customer experience.
Risposta di Bensons For Beds - Orpington679
We're happy to hear that our Orpington store provided helpful service. Thank you for your positive feedback; we appreciate it.
Good service
Comfortable bed, seems well made, good service between buying and delivery.
25 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're so happy to hear you find the bed comfortable and well-made, and that you received good service during the buying and delivery process.
Benson beds the better store
We’ve tried other bed stores but they were not as good as Orpington benson beds , dealt with Max who really knows his subject and offered advice and details on every bed we showed interest in which made our choice very easy
25 gennaio 2026
Non scritta su invito
Risposta di Bensons For Beds - Orpington679
We're happy to hear that your experience at our Orpington location was so positive. We appreciate your kind words and are glad the advice offered made your choice easier. Thank you for your feedback.
Risposta di Bensons For Beds - Orpington679
We appreciate you sharing that our assistants were pleasant! We are so happy you had a positive experience with our team.
We had a very good experience in store
We had a very good experience in store. Sales person very helpful.
23 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're happy you had a very good in-store experience. We appreciate you noting that our salesperson was helpful!
Nice and friendly staff
Nice and friendly staff, the person that served me was called Paul and was very helpful with the products that I needed
22 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're so happy to hear that our staff were friendly and helpful! It's great to know that you received the assistance you needed with our products.
Sicily pebble grey 5 door wardrobe
Simply stunning Sicily pebble grey wardrobes and chest of drawers. The gloss doors are beautiful.
Also ordered the igel mattress and ottoman base with Knightsbridge headboard and side units in velvet. All items delivered and assembled by two different teams on the same day.
Love it all.
15 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're happy to hear that you love your new Sicily pebble grey wardrobes and chest of drawers! It's great to know you're enjoying the gloss doors, Igel mattress, ottoman base, Knightsbridge headboard, and side units. We appreciate your positive feedback.
Very good sales person
Very good sales person, she went through all the different ranges then left us to make a decision.
6 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're happy to hear that the salesperson was helpful and provided you with the information needed to make an informed decision. Thank you for your feedback.
kept up to date from order to delivery…
kept up to date from order to delivery emails and text messages. Delivery team were excellent rang 30 minutes away, respectful of my home.
20 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're happy to hear that our updates and delivery service met your expectations. It's great to know the delivery team showed respect for your home. Thanks for your feedback.
Andy and Razi were absolutely…
Andy and Razi were absolutely fantastic, a real credit to the company, thanks so much a great experience from start to finish.
19 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We're happy to hear that you had a great experience. It's wonderful to know the team provided fantastic service. Thank you for your positive feedback.
Thanks Bensons
Shop Staff very good and professional, but had issues with incorrect estimation/ordering system of wardrobes & costing more.
Delivery drivers very nice clean and professional (removed shoes :)) .
Also given number for installers who were also very good. Thanks to James and is colleague.
11 gennaio 2026
Risposta di Bensons For Beds - Orpington679
We’re delighted to hear our team, delivery drivers, and installers made a great impression! We’re sorry for the hiccup with the ordering system and appreciate your patience while we resolved it. Thanks for mentioning James and his colleague – we’ll make sure they hear your kind words. Thank you for your positive review - Lauryn at Customer Care 💜
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.